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insightsoftware

Connected Solutions for the Office of the CFO

Lead UX Designer

Product DesignerProduct DesignerFull TimeRemoteSeniorTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$139K - $174K / year

Seniority

Senior

Bachelor Degree8 yrs expEnglish

Job Description

Lead UX Designer

insightsoftware

• Lead heuristic evaluations of the current CEM platform, documenting usability, accessibility, workflow, and consistency issues across core functional domains, and synthesizing findings into actionable design priorities • Translate qualitative and quantitative research findings into workflow models, interaction patterns, and validated design directions • Help establish, govern, and evolve the CEM design system including branded component variants, interaction patterns, accessibility standards consistently across all design output • Collaborate with the UX Manager and Engineering to contribute new components, patterns, and documentation to the design system as new workflows surface design needs not yet covered by existing standards • Maintain design file hygiene and Figma library alignment ensuring design work is structured to support clean handoff to Engineering and reduce implementation ambiguity • Own end-to-end UX design for high-complexity CEM workflows from initial concept through validated prototype to production-ready specification. • Produce interaction models, annotated wireframes, high-fidelity prototypes, and design specifications sufficient for engineering implementation without loss of design intent • Lead iterative design reviews with Product, Engineering, and senior stakeholders communicating design rationale clearly and incorporating feedback without compromising user experience quality • Operate within a Lean UX model paired closely with engineering through dual-track collaboration: running design discovery ahead of delivery sprints to provide just-in-time designs that are validated before engineering commitment • Define and maintain a clear MVP design scope in partnership with Product Management establishing success metrics that enable a ship-and-measure approach for well-understood, lower-risk features • Contribute to post-delivery UX evaluation using application analytics to assess adoption, identify friction points, and inform the next design iteration • Leverage AI prototyping tools to accelerate design exploration, concept validation, and the generation of design artifacts across the product development lifecycle • Partner with the UX Manager to establish design delivery processes, file organization standards, handoff conventions, and quality gates that support consistent, high-quality output as the team scales • Contribute to the CEM design repository maintaining organized Figma libraries, component documentation, and reusable pattern documentation that reduces redundant design work across the team

Job Requirements

  • 8+ years of UX design experience, with progressive responsibility leading complex workflow design across enterprise SaaS applications
  • Demonstrated experience owning or making major contributions to a design system in a production SaaS environment.
  • Proven ability to produce high-fidelity interaction designs and prototypes for dense, data-intensive enterprise applications with a portfolio demonstrating mastery of information hierarchy, workflow efficiency, and accessibility in dense, data-intensive enterprise UI contexts
  • Experience in a Lean UX or dual-track agile delivery model, validating with users iteratively, and delivering just-in-time specifications
  • Strong cross-functional collaboration skills with Product Management and Engineering, including contributing to discovery, shaping requirements, and communicating design rationale to non-design audiences
  • Bachelor's degree in Interaction Design, Human-Computer Interaction, Graphic Design, Information Science, or a related field required; equivalent professional experience considered

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