Role Description - Follow up with customers - Responding to client queries working closely with AM team - Customer Reconciliations - Bank Reconciliation of Collection Account - Customer Set up in Oracle & for filling up Supplier forms sent by Customers - Ensuring pricing is set up per Contract - Paypal, Stripe Reconciliations - Applying Cash in Oracle Qualifications - Graduate - Knowledge of Oracle is preferred - Knowledge of accounts receivable - Knowledge of office administration and procedures - Knowledge of general bookkeeping procedures - Knowledge of general accounting principles - 3-5 years Billing and Collection experience Requirements - Attention to detail and accuracy - Good verbal and written communication skills - Organizational skills - Proficient in MS Office - Problem analysis and problem solving skills - Team player - Customer service skills Company Description First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

• Oversees day-to-day performance of the Collections team • Directly manages a portfolio of complex, sensitive, or escalated collection, loss mitigation, and asset recovery matters • Develops and implements strategies to minimize loan and share losses • Conducts analysis of delinquent accounts • Establishes and maintains relationships with delinquent members • Handles escalated collection calls on delinquent loans • Monitors and analyzes collection performance metrics • Manages and liquidates repossessed and foreclosed loan collateral • Stays informed of regulatory requirements related to loan and share loss mitigation

Collections Specialist Fully Remote • Baltimore, MD Description The GREAT STATE TEAM is seeking Remote Collection Specialists (Account Resolution Representatives) to join our fast-growing teams! As an Account Resolution Representative you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts. **Veterans and Military Spouses Encouraged to Apply** Duties include but are not limited to: - Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity - Utilize negotiating and customer service skills to achieve positive results - Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Qualifications, Skills, and Experience: - 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties - Ability to enter and update data on company and/or client systems in an accurate, timely manner - Ability to work successfully in a fast-paced, deadline-oriented environment - Strong organization skills. The ability to work on multiple tasks simultaneously - Focus upon customer service and deliverables - Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires - Ability to work successfully and cooperatively within a team-based environment Internet Requirements: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Minimum Speed Results: 40 mbps download, 5 mbps upload Camera Requirements: Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: - $16.00/hr plus monthly commission opportunities - Bilingual: $18.00/hr plus monthly commission opportunities - $500 guaranteed monthly bonus for the first 90 days Schedule: - Monday through Thursday, three days from 8:00am - 5:00pm, one evening from 11:00am - 8:00pm, Fridays from 8:00am - 5:00pm with one closing shift per month from 10:00am - 7:00pm, and one Saturday per month from 9:00am - 1:00pm CST. Note: these hours may vary during daylight savings time. We Offer a Comprehensive Benefits Package: - Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts - Paid time off starting at 90 days and annual profit sharing - 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day - Family Friendly Events - Wellness Programs/Gym Reimbursement - All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Remote workers must be based in the United States and must reside in one of the following states: - AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM

Collections Consultant Billing & Collections Remote (United States) About Healthcare Provider Solutions: Healthcare Provider Solutions is a growing healthcare company providing billing, coding, financial, operational, educational, and clinical consulting to the home care and hospice industries. Healthcare Provider Solutions’ core services include home care & hospice billing and collections, coding, receivable collection projects, clinical compliance chart reviews, operational reviews, and education through seminars and webinars. We do what we love while providing excellent service and treating each other with respect! HPS is an organization that is dedicated to their clients, their work, and their employees. Our company is seeking a full time Collections Consultant to work on our Home Health Team. The ideal candidate for this job has a minimum of 2 years of experience in commercial claims follow up and collections and has excellent time management skills. Responsibilities & Expectations: - Collections for multiple clients - Ability to read an insurance contract and monitor claims accordingly - Track trending issues such as reoccurring denials, payment variances, and payer processing delays - Work with multiple systems daily - Ability to adapt to change with ease - Review EOB’s to identify payment errors, denials and low reimbursement - Identify and correct claim errors in clearinghouse and EMR systems - Make phone calls to insurance companies for claim follow up - Research account receivables for both Medicare and Non-Medicare collections Requirements: - Must have 2 years of experience in commercial claims follow up and commercial collections - High School Diploma - Ability to utilize Microsoft Office efficiently, including Outlook (email and calendar), and Excel is a must. - Has experience with multiple EMR systems - Has experience with denials/rejections in Waystar - Must be able to read, write, and follow directions in English - Must have knowledge of basic math skills - Knowledge of how to use a phone line system, copier/scanner, fax, and email is a must - Must be able to sit for at least eight hours per day and look at a computer screen - Must be able to work in the office Compensation and Benefits - Hourly, 40 hours per week, full time, non-exempt position, hours are M-F, 8 AM - 4:30 PM CST (30-minute lunch break). - Paid Time Off (PTO; starts accruing day one and is available for use following probationary period of 60 days) - Eleven paid holidays off per calendar year, 2 additional floating holidays annually - Company paid medical and life insurance policy for employee upon eligibility - Dental, vision, and dependent medical coverage offered to employee, at cost upon eligibility - Retirement plan with company match available immediately upon hire Remote/Hybrid Position Job Type: Full-time Why Healthcare Provider Solutions? - We believe in working hard for our clients and working even harder to make all employees feel respected and rewarded for their hard work. - HPS is growing! With that, comes the rewarding challenge of performing at a high level with an emphasis on teamwork. - The ability to work with a supportive team dedicated to providing excellent service