• Establish, maintain, and optimize payer and trading partner connections that support reliable electronic healthcare transactions • Research payer requirements, implement and validate connectivity solutions, maintain accurate payer data, and resolve transaction issues across supported workflows • Be the subject matter expert and escalation point for payer connectivity, EDI, API, and web/screen capture issues • Partner with Product, Clearinghouse, Implementation, Engineering, Support, vendors, and trading partners to support setup, troubleshooting, and optimization • Document payer lists, workflows, requirements, research findings, issue resolutions, and reference materials in established systems • Validate and monitor new payer connections to ensure successful transaction exchange • Analyze reporting, dashboards, Salesforce cases, and Jira tickets to identify trends, risks, and improvement opportunities • Support process improvement, automation, and AI-driven projects that improve monitoring, data accuracy, and workflow efficiency • Provide guidance and training on payer connectivity processes and best practices.

Role Description This is an excellent opportunity for someone with Australian lending and credit experience who is looking to gain exposure to private lending and work directly alongside experienced decision makers. You will be involved in the full lending process from initial assessment through to settlement, while helping prepare high-quality credit submissions for approval. As the business grows, you will become an integral part of our credit function and assist with deal structuring, portfolio management and credit operations. Responsibilities - Assess residential, commercial and business-purpose loan applications - Prepare and package detailed credit submissions - Review financial statements, tax returns, bank statements and supporting documents - Analyse servicing, security, exit strategies and overall transaction risk - Review valuations, company searches, trust structures and borrower background information - Liaise with brokers, borrowers, solicitors, valuers and other stakeholders - Assist with transaction management from application through to settlement - Work closely with our administration team to ensure efficient processing of applications - Support ongoing portfolio monitoring and reporting - Assist with developing and improving internal credit policies and procedures Qualifications - Minimum 3 years' experience in Australian lending, credit assessment or loan processing - Strong understanding of Australian mortgage lending and credit principles - Experience analysing borrower financials and supporting documentation - Excellent written and verbal communication skills - Strong attention to detail and ability to manage multiple transactions - Ability to work independently in a fast-paced environment Highly Regarded - Experience in commercial property lending - Experience in private lending, non-bank lending or specialist lending - Exposure to development finance or construction lending - Experience writing credit papers and preparing lending recommendations - Understanding of trust, company and SMSF structures Benefits - Exposure to a wide range of residential, commercial and development transactions - Direct access to senior management and credit decision makers - Opportunity to build a long-term career in private lending - Diverse and interesting deal flow - Supportive and entrepreneurial team environment - Genuine opportunity for career progression as the business grows

• Review inspection results and ensures compliance with draw requests • Responsible for identifying, capturing, and managing system defects • Update proprietary construction management software with current status, outstanding support documentation and customer service notes • Perform analysis on proposed construction projects and review Contractor qualifications • Communicate professionally and effectively with internal and external clients

Role Description As a Senior Parabroker, you will bridge the gap between technical credit analysis and end-to-end file management, taking complete ownership of applications from initial assessment through to submission and settlement support. Designed for a commercial thinker who thrives with minimal supervision, this position allows our onshore brokers to focus entirely on growth while you manage the end-to-end technical execution of each loan. Responsibilities - Scenario Analysis: Evaluate complex residential lending scenarios across a diverse range of client portfolios, including PAYG, self-employed, company, trust, and SMSF applications. - Financial Assessment: Review and verify tax returns, financial statements, Business Activity Statements (BAS), payslips, and comprehensive supporting documentation. - Serviceability & Risk Evaluation: Analyze borrowing capacity (servicing), outstanding liabilities, living expenses, and credit histories to identify policy issues, lender risks, and potential submission challenges. - Strategic Lender Recommendations: Research lender policies and liaise with Business Development Managers (BDMs) to recommend the most suitable lenders based on policy compliance, serviceability, and client goals. - Loan Structuring & Summaries: Prepare clear, high-quality credit recommendations and scenario summaries for brokers while assisting with structural design and overall submission strategy. - Quality Assurance: Conduct meticulous pre-submission quality assurance checks, collaborating with the processing team to ensure all files are complete, accurate, and completely submission-ready. Qualifications - Experience: Minimum 3-5 years of dedicated Australian mortgage broking experience, specifically in a Credit Analyst or Senior Broker Support capacity. - Lending Policy Expertise: Deep, current understanding of Australian lending policies and guidelines. - Complex Assessment Skills: Proven experience assessing complex borrower types and structures, including Self-employed applicants, Company & Trust structures, SMSF lending, Refinancing, Investment lending, and Business-purpose lending. - Analytical Thinking: Strong critical thinking skills with the ability to independently identify appropriate lender fit and mitigate policy risks. - Communication & Organization: Exceptional written English communication skills alongside unmatched attention to detail and organizational capabilities. Preferred Skills & Technologies - Brokerage Background: Prior experience working within a fast-paced, high-performing Australian mortgage brokerage. - Industry Systems: Familiarity with the Connective aggregator platform and Mercury CRM. - Analysis Tools: Proficiency with Quickli (or equivalent policy/servicing tools), lender servicing calculators, and various major Australian lender portals. - Collaboration Software: Experience utilizing Microsoft Teams and Outlook for day-to-day team communication.