• Build and analyze financial models and pricing scenarios for standard and non-standard agreements, evaluating critical variables including pricing, discounting, term length, usage commitments, and gross margin impact. • Partner with Sales to structure commercially sound deals by analyzing tradeoffs across price, volume, and risk, ensuring all structures align with Twilio’s financial guardrails. • Act as a guardrail and educator for Sales and GTM teams, ensuring adherence to internal contracting policies, approval matrices, and discount governance. • Own the end-to-end Deal Desk operational workflow in Salesforce/CPQ (from quote building and pricing approvals to Order Form creation, DocuSign execution, and opportunity closure), ensuring 100% data integrity and policy compliance. • Establish trusted working relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal velocity. • Collaborate with Sales and Legal to review and structure non-standard contract language within Order Forms, ensuring alignment with corporate risk and revenue recognition policies. • Conduct ad-hoc financial analysis and modeling to support broader business decisions and strategic initiatives. • Drive and participate in cross-functional project improvement initiatives to scale Deal Desk operations, enhance systems, and optimize internal workflows.

Role Description Como Analista de Categoría, tendrá la oportunidad de: - Desarrollar el Plan Estratégico de la Categoría de acuerdo con los procesos y tiempos de cada cliente. - Reuniones mensuales con clientes para el seguimiento a la ejecución del Plan. - Recabar y analizar la información de ventas de la Categoría que recibe por parte de los clientes en donde Abbott tiene Capitanía. - Analizar las ventas de mercado (IQVIA) y de otras auditorías contratadas por Abbott AN, y contrastarlas con las ventas de las Capitanías para detectar oportunidades. - Diseñar estrategias de exhibición, portafolio, y precios de la Categoría en los clientes bajo su responsabilidad, así como el seguimiento en su ejecución en punto de venta. - Desarrollar Proyectos de Visibilidad y seguimiento en su ejecución en conjunto con los equipos de Operaciones y Trade Marketing. - Diseño y Liderazgo de estudios de Categoría dirigidos a capitalizar oportunidades detectadas con las Capitanías bajo su responsabilidad. - Reuniones internas mensuales con Canal de Autoservicios y Canal Farmacias para transmitir oportunidades por cliente detectadas en la información analizada (sin abrir información confidencial). - Apoyo con el diseño de Estrategia de Exhibición cuando se solicite para clientes con los que actualmente no se tiene Capitanía pero que se solicita un apoyo puntual de asesoramiento al área Catman. Objetivo de la posición: Responsable del desarrollo, negociación y ejecución del Plan estratégico de Categoría para las Capitanías a su cargo; en donde Abbott AN lidera el proceso CATMAN. Basado en un conocimiento profundo del cliente, del shopper, del consumidor y de tendencias de mercado. La ejecución del Plan tiene como principal objetivo el crecimiento de la Categoría (impulsado por Abbott) por arriba de mercado en los clientes bajo su responsabilidad y tiene impacto directo en el portafolio, estrategia de exhibición, comunicación/visibilidad y estrategia de precios. Clientes bajo su responsabilidad: Walmart, Chedraui, Farmacias San Pablo. Qualifications - Carrera concluida con Titulo (indispensable) - Inglés Intermedio – avanzado (indispensable) - Experiencia mínima de 1 año como Especialista de Especialista en maximizar la rentabilidad mediante el análisis de datos la gestión del espacio en tiendas. - Manejo de Microsoft Office - Excel Avanzado (indispensable) - Manejo de Space Planning - Vivir en Monterrey - Disponibilidad para viajar Benefits - Desarrollo profesional con una empresa internacional donde podrás hacer crecer la carrera que sueñas. - Una compañía reconocida como mejor lugar para trabajar en docenas de países alrededor del mundo y nombrada una de las empresas más admiradas del mundo por Fortune. - Una compañía que es reconocida como una de las mejores compañías grandes para trabajar, así como un mejor lugar para trabajar para la diversidad, las madres trabajadoras, mujeres ejecutivas y científicas.

Role Description American Specialty Health Incorporated (ASH) is seeking an Administrative Analyst to join our Medical Necessity/Benefits Administration department. The primary purpose of this position is to generate, mail and track member service denial notifications in accordance with URAC, NCQA, CMS, DMHC and ASH standards. Responsibilities - Generates and mails member service denial notifications to members, health plans and practitioners. - Develops and maintains procedures related to member service denial processes. - Revises service denial letters as mandated by URAC, NCQA, CMS, DMHC and contracted health plans. - Revises service denial matrix as mandated by URAC, NCQA, CMS, DMHC and contracted health plans. - Coordinates workflow with MNA and CQE to ensure member service denial notifications are appropriately sent to members, health plans and practitioners. - Enters necessary information in the system to track service denials notifications. - Creates and submits member service denial logs to contracted health plans on a daily/monthly basis. - Reports and tracks service denial notifications turn-around time on a daily/monthly basis. - Ensures service denial notifications turn-around time standards are consistently met. - Maintains confidentiality of all member, provider, client and proprietary information. - Provides administrative support. - Assists manager with special projects and reports as needed. - Assists supervisor(s) with administrative duties as needed. - Assists with the preparation of files for various audits. - Runs system queries and reports as needed. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - High School Diploma or GED certificate required. - 2 years progressive experience performing administration duties. Internal experience at ASH required. - Proficient in MS Word, Excel and Access. - Knowledge of Centers for Medicare and Medicaid Services (CMS), Department of Managed Health Care (DMHC) regulations and related notifications helpful. - Demonstrated strong analytical and written communication skills. Core Competencies - Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships. - Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. - Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment. - Ability to effectively organize, prioritize, multi-task and manage time. - Demonstrated accuracy and productivity in a changing environment with constant interruptions. - Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions. - Ability to exercise strict confidentiality in all matters. Mobility - Primarily sedentary, able to sit for long periods of time. Physical Requirements - Ability to see, speak, and hear other personnel and/or objects. - Ability to communicate both in verbal and written form. - Ability to travel within and around the facility or Work from Home (WFH) environment. - Capable of using a telephone, computer keyboard, and mouse. - Ability to lift up to 10 lbs. Environmental Conditions - Work-from-home (WFH) environment. Salary and Guidelines - Hourly Salary Range: $16.36 to $17.00 Hourly Wage Range. - Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. - The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed. 100 down/20 up is recommended to support higher quality video meetings. Equal Opportunity Statement American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

Role Description As a Senior Investor Suspense Analyst , you will take ownership of the team’s most complex post-closing suspense scenarios and help drive loans to investor purchase. This is an opportunity for a highly skilled mortgage professional who brings strong technical judgment, thrives in ambiguity, and knows how to work across partners to solve difficult file-level issues. In this role, you will play a visible part in improving processes, supporting complex research and validation, and helping strengthen a critical function within Zillow Home Loans. You Will Get To: - Own and manage a pipeline of complex investor suspense files, including escalations, non-routine conditions, and time-sensitive post-closing issues. - Research root causes, review documentation, and determine the most effective path to resolution for challenging file-level issues. - Recalculate income, interpret automated underwriting findings, and assess mortgage documentation to resolve issues preventing investor purchase. - Validate investor conditions by identifying missing documentation, confirming whether conditions have already been satisfied, and escalating or challenging issues when appropriate. - Partner closely with leadership, loan delivery, credit policy, and cross-functional mortgage operations teams to resolve documentation, data, and process gaps. - Navigate internal tools, loan files, and investor or aggregator systems to research issues, document findings, and keep high-priority files moving toward sale. - Exercise sound independent judgment while balancing speed, quality, risk awareness, and customer impact. - Identify trends, recommend process improvements, and help create greater consistency in how investor suspense files are worked across the team. - Serve as a thought partner on complex mortgage scenarios while helping strengthen team knowledge, workflow discipline, and overall operational effectiveness. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $32.60 - $52.00 hourly. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $31.00 - $49.40 hourly. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Qualifications - 5+ years of relevant mortgage operations experience, with meaningful depth across processing, funding, closing, post-closing, investor suspense, underwriting, or related backend mortgage functions. - Strong knowledge of underwriting concepts, income calculation, automated underwriting findings, mortgage documentation review, and post-closing file analysis. - Experience diagnosing and resolving complex mortgage issues through independent research, sound judgment, and thoughtful decision-making. - Ability to assess investor conditions, determine whether requirements have been satisfied, and identify the best path to resolution. - Strong problem-solving skills, file judgment, and comfort operating in ambiguous, high-pressure situations. - Clear, professional written and verbal communication skills, with the ability to navigate sensitive situations and partner effectively across teams. - Strong attention to detail, risk awareness, and ownership in a high-volume, deadline-driven environment. - Comfort working across multiple systems, tools, and workflows, including Outlook, Word, Excel, Google Workspace equivalents, and mortgage-specific platforms. Preferred Qualifications - Prior underwriting experience. - Direct investor suspense experience and strong post-closing exposure. - Experience working with loan delivery, investor purchase conditions, or post-closing escalations. - Familiarity with Airtable or similar workflow and pipeline management tools. - Experience in a fast-growth or process-light environment where flexibility and initiative are important. Company Description At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025 , and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.