Hopesglobalgetaways logo
Hopesglobalgetaways

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Client Assistance Specialist

Location

United States + 4 moreAll locations: United States | United Kingdom | Australia | Spain | Mexico

Posted

10 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Client Assistance Specialist

Hopesglobalgetaways

Role Description We are growing our remote team and looking for enthusiastic individuals who enjoy helping others, solving problems, and delivering exceptional service. As a Client Assistance Specialist, you'll play an important role in supporting clients, answering questions, coordinating requests, and helping ensure a smooth and positive experience throughout their journey. This opportunity is ideal for individuals who enjoy working independently, communicating with people, and contributing to a customer-focused environment. - Serve as a helpful resource for client inquiries and support needs - Provide accurate information regarding services, processes, and available options - Assist with coordinating requests and ensuring important details are addressed - Communicate updates, reminders, confirmations, and next steps in a timely manner - Help identify solutions to routine concerns and service-related questions - Review information and documentation to ensure accuracy and completeness - Maintain organized client records and update company systems as needed - Support administrative and operational activities that contribute to client satisfaction - Collaborate with team members to maintain high service standards - Participate in training programs and ongoing professional development opportunities Qualifications - Strong written and verbal communication abilities - Excellent interpersonal and relationship-building skills - Strong organizational skills with attention to detail - Ability to manage multiple tasks in a fast-paced environment - Comfortable using online platforms, software, and communication tools - Positive attitude with a customer-first mindset - Self-motivated and able to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain Who Is a Great Fit? - Enjoy assisting people and creating positive experiences - Communicate confidently and professionally - Stay organized while balancing competing priorities - Adapt quickly to new information and changing situations - Take ownership of responsibilities and follow through consistently - Have an interest in client services, customer care, hospitality, administration, travel support, or remote professional opportunities Benefits - 100% remote work environment - Flexible scheduling opportunities - Comprehensive onboarding and training - Ongoing mentorship and coaching - Career advancement and leadership development opportunities - Performance-based bonuses and recognition programs - Travel-related discounts and exclusive benefits - Supportive and collaborative team culture - Access to continuing education and skill-building resources

Related Categories

Related Job Pages

More Billing Specialist Jobs

Baptist Health South Florida logo

Inpatient Coding Specialist, Fully Remote, $5000 Bonus, CCS or RHIT certified, FT, 08A-4:30P

Baptist Health South Florida

Baptist Health South Florida, a faith-based, nonprofit healthcare organization, is the largest of its kind in the area and widely known for providing exceptiona

Title: Inpatient Coding Specialist, Fully Remote, $5000 Bonus, CCS or RHIT certified, FT, 08A-4:30P Location: United States Job Description: Job Description - Inpatient Coding Specialist, Health Information Management, $5000 Bonus, FT, 8A-4:30P (149503) Job Description Inpatient Coding Specialist, Health Information Management, $5000 Bonus, FT, 8A-4:30P-149503 Baptist Health is the region''s largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we''ve been named one of Fortune''s 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients'' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we''re all in. At Baptist Health, we''re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including: - Career growth and development opportunities, with clear pathways and ongoing support - Comprehensive health and wellness resources that go beyond traditional benefits - A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs - Tuition reimbursement to support continued learning and advancement - And so much more Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day. Description Join our in-house Coding Team at Baptist Health South Florida, where you''ll find stability, a welcoming environment, and colleagues who truly care. - Flexible scheduling to support work-life balance - Supportive and engaged leadership that fosters a welcoming culture - Commitment to employee wellness, engagement, and success - Growth and development opportunities, including CEU access and recertification reimbursement - Individual quarterly performance bonus opportunities, along with performance-based recognition for outstanding contributions - Accurately codes Inpatient records for the classification of all diseases, injuries, procedures, and operations using the ICD10CM/PCS coding system. - Ensures compliance of coding rules and regulations according to Regulatory Agencies (CMS, OIG). - Works as a team to meet departmental goals and AR goals. - Abstracts prescribed data elements from the medical records. Estimated pay range for this position is $29.41 - $38.23 / hour depending on experience. Qualifications Degrees: - High School Diploma or Equivalent Licenses & Certifications: - Must have AHIMA CCS or RHIT - AHIMA Certified Coding Specialist. - AHIMA Registered Health Information Technician. Additional Qualifications: - Required coding certificate. - With extensive relevant experience and not CCS or RHIT certified upon hire they must obtain within 2 years. - Knowledge and thorough understanding of encoder system, Inpatient Prospective Payment System (IPPS), DRG/MSDRGs and National and Local Coverage Determination, NCD and LCD, Policies. - Competency in Word and Excel. - Ability to communicate effectively with coworkers, management staff, and physicians. Minimum Required Experience: 3 years of inpatient facility coding Job Corporate Primary Location Remote Organization Corporate Schedule Full-time Job Posting Apr 7, 2025, 9:30:00 AM Unposting Date Ongoing EOE, including disability/vets

United States
$29 - $38 / hour
Republic Services logo

Billing Coordinator

Republic Services

As a leader in environmental solutions, recycling & waste, we partner with customers to create a more sustainable world.

Full TimeRemoteTeam 10,001+Since 1998H1B No Sponsor

• Manage and maintain a workload of approximately 10,000 accounts with a monthly revenue of $2.5 million • Review and ensure accuracy of customer accounts and charges to be invoiced • Create customized invoices based on customer contracts including PDF and Excel formats • Research multiple invoicing disputes and processes manual A/R adjustments as needed • Analyze and reconcile transactions of a complicated nature to ensure account is compliant with contract • Work with the Collections team to identify and resolve billing-related issues to ensure clean aging • Resolve all requests received through multiple ticketing systems in a timely manner • Communicate and collaborate with internal and external customers • Perform other job-related duties as assigned or apparent

United States
$20 - $28 / hour
State Street logo

Support Specialist

State Street

State Street Corporation, the second-oldest financial institution in the United States, is a financial services company that has been providing comprehensive se

Role Description Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space. The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Responsibilities - Respond to requests for technical assistance via phone, email or in person (remotely or on-site). - Diagnose software issues and recommend the appropriate solution. - Analyze problems, answer questions and provide training related to the software. - Identify and test workarounds for bugs or deficiencies in the software. - Research issues dealing with third party software. - Follow a standard set of procedures and methods when responding to customer requests or inquiries. - Conduct research on questions and issues using available information resources and other product specialists. - Contribute to the continuous enhancement and improvement of support processes and methods. - Successfully handle “sensitive” issue related situations that affect the perception of how CRD resolves customer problems. - Manage special projects as required. - Keep a detailed log of all customer interactions and prepare resolution reports for issues reported by the customer. - Complete any other related task as assigned. Qualifications - Degree in a technical field such as Finance, Economics, Financial Engineering, Mathematical Finance or another relevant field. - MBA or CFA or FRM is preferable. - Medium to advanced fixed income instruments derivative products knowledge is preferable. - Thorough understanding of Trade Life Cycle and System Development Life Cycle. - Experience in the Charles River application or any OMS/EMS is preferred. - Prior trading support, Middle and Back Office Operations, Fund Accounting or Trading experience is highly preferred. - Advanced knowledge of Fixed Income, Derivative and Equity financial instruments. - Strong communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders. - Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must. - Demonstrate excellent process and project management skills. - Ability to organize, prioritize, balance key tasks and manage time effectively. - Comfortable facilitating project working groups and possesses strong data gathering skills. - Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer. - 1-4 years overall work experience in the world of Financial Technology. - Basic SQL skills. Salary Range $70,000 - $118,750 Annual. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Benefits - Retirement savings plan (401K) with company match. - Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages. - Paid-time off including vacation, sick leave, short term disability, and family care responsibilities. - Access to our Employee Assistance Program. - Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans). - Eligibility for certain tax advantaged savings plans. Company Description Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers .

United States
$70K - $118.8K / year

PAC Specialist

AnewHealth

AnewHealth is a national medication management and pharmacy care provider committed to delivering transformative pharmacy solutions that elevate care and enhanc

Role Description PAC Specialists in our Patient Engagement Center of Excellence may hold multiple duties to ensure ExactCare’s patients receive quality care out of their pharmacy services. They will work in a closed-door pharmacy environment, spending their time speaking with patients, doctors, and facilities on the phone in addition to the outlined job duties and responsibilities. - Job duties will vary from phone work and navigating multiple internal systems to supporting the various stages of patient care/contact. - This is a remote-based environment, allowing the PAC Specialist to provide an exceptional patient experience. - AnewHealth provides a fast-paced, high-energy environment, allowing individuals to excel in many areas with a focus on phone-based pharmacy work. - Individuals with Pharmacy Technician licensure will also have access to Pharmacy systems which will allow them to conduct additional job duties of a Pharmacy Technician. Responsibilities - Providing an exceptional customer service experience each day in a phone-based environment. - Enter a high volume of data; processing prescription information with speed and accuracy. - Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications, or transfers. - Perform claim adjudication and auditing duties such as prior authorizations, billing, and eligibility checks, requiring outbound calls to patients. - Working through current case queues to problem solve for patient care issues. - Serving as a liaison between the clinical pharmacists and other medical professionals on patients’ behalf. - Partner with technicians and pharmacists to ensure that new patients are successfully onboarded to ExactCare. - Maintaining patient records with strong attention to detail and confidentiality. - Accurate retrieval of all prescription information and verifying through doctor calls. - Placing welcome calls to newly onboarded patients and establish a trusted point of contact. - Placing outbound calls to patients to create, maintain, or update their medication profiles. - Serve as backup support for times of higher patient call volume. - Effectively assist with patient questions over the phone. - Performing in a high volume, fast-paced environment to support ExactCare’s nationwide patient base. - Embody AnewHealth’s Core Values in all communications and interactions. - Other duties as assigned. Qualifications - High school diploma/GED. - Pharmacy technician registration with State Board of Pharmacy is preferred. - CPhT is preferred, but not required. - Must be 18+ years of age. - Prior experience in a pharmacy setting is preferred. - Comfortable working in a phone-based environment. - Ability to work independently. - Self-motivated and goal-oriented. - Ability to utilize computer equipment, technology, and work within multiple software programs to receive medication authorizations, clarifications, and/or transfers. - Exceptional customer service skills; servicing doctor’s office, pharmacist, and patient needs over the phone. - Thorough drug knowledge. - Pharmacy billing knowledge. - Knowledge of appropriate processes in taking prescriptions, clarifications, and transfers including clear written and verbal communication. - Strong prioritization and organizational skills. - Maintain a high degree of confidentiality. - Passion to help people and enrich their lives. - Ability to think critically and document pertinent details in a world-class manner that is compliant with state and federal regulations. Physicals/Mental Demands This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed. Schedule This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. This is a remote position. Benefits - Medical/dental/vision coverage effective 1st of the month following date of hire. - Flexible spending. - Company-paid life insurance and short-term disability. - Voluntary benefits. - 401(k). - Paid Time Off and paid holidays.

United States
Job Closed