Role Description The Project Manager will provide overall management, direction, and oversight for multiple projects, establish project objectives, deliverables and policies, act as liaison with customers, monitor project status and financial activities through administrative direction of customers. The Project Manager is ultimately responsible for the success of their projects, i.e., completing each project on time, within budget, and satisfying the customer. They are responsible for producing accurate, extremely detailed, and time-sensitive submittals, change order proposals, as well as material orders for commercial construction projects. They are also responsible for maintaining and driving higher profit margins for their projects. Duties & Responsibilities: - Read and interpret contract documents, including but not limited to scope of work, requests for proposal, project schedules, drawings/details, specifications, and opening schedules. - Responsible for capturing all pertinent scope changes and maintenance of project’s financials to ensure project’s success, measured in timeliness of materials and ability to maximize profitability. - Familiarity and competency with application of financial attributes: List pricing, buying programs, discounts and change order proposals. - Maximize buyout opportunities via suggestion of alternate products, value engineering options and other creative or proactive solutions. - Must be able to apply DFH knowledge of codes and standards, hardware templates, hardware locations, pre-fit sizing, machining sheets. Identify and articulate potential issues with applications, codes, and constructability and be able to provide solutions. - DFH Product knowledge: Hardware, Hollow Metal, Wood Doors, Interior Aluminum and Specialty Openings. - Prepare or work with detailer to create detailed submittals, shop drawings and product data utilizing state of the art industry software; Bluebeam/AutoCAD/Comsense. - Responsible for procurement in alignment with customer deadlines of materials through purchase orders and via machining sheets, templates and vendor ordering platforms. Ensure receipt of order acknowledgements. - Maintain constant and effective communication/collaboration with S&S Estimator, Detailer, Customers and Vendors to ensure that project materials meet specifications and/or expectations and that they are on time and on/under budget. - Generate RFIs and clarifications as well as provide practical solutions for any potential technical issues discovered during detailing process. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Customer Service Skills: - Demonstrates commitment to deliver outstanding service – both with internal and external customers. - Takes ownership to personally resolve customer problems (or find someone who can). - Listens well, asks clarifying questions, and checks for agreement with customers. - Committed to following up with customers in all instances in a timely manner. - Strong sense of accountability - ensures that you will do what you say that you are going to do. - Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful. - Positive attitude. Qualifications - Bachelor’s degree in a related field. - DHI Certifications. - Proficiency with Comsense Opening Suite or other similar industry software. - Proficient with manufacturer’s order writing programs: Assa Abloy (Extranet/CRC Dash), Curries (COW/Edge), Allegion (360 Portal), dormakaba, Masonite (DoorBuilder/DoorBuilder LIVE), VT (VT Online), Total Door (Doorbuilder). - Ability to provide design build assistance and specification writing. - Ability to lead and manage a successful project management team if/when required. Requirements - 7+ years in DFH distribution as a Project Manager with Detailing experience. - High level of strategy, proactive engagement to move through project ordering effectively; holds others accountable. - Manages and maintains vendor relationships. - Capitalizes on potential opportunities for companywide advantages. - Works on complex projects. - Ability to stand in for operations teams as needed. - Advanced knowledge of ISEC products, services, processes and projects. - Exposure to multiple or larger projects with increased scope and complexity. - Independent decision making. - Fully autonomous in position. - Directs activities; offers recommendations and solutions. - Demonstrates problem solving and mature judgement in anticipating and solving issues. - Assist in development/mentoring of Project Managers, Detailers and Project Coordinators; may have multiple direct reports. - May assist with hiring and performance reviews. Benefits - Medical, dental, and vision insurance. - 401(k) with company match. - Employee Stock Ownership Plan (ESOP). - Paid time off and company holidays. - Life and disability insurance. - Educational assistance and professional development opportunities. Equal Employment Opportunity ISEC is an Equal Opportunity/Affirmative Action Employer. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws. Work Authorization ISEC participates in the federal E-Verify program (if applicable). Applicants must be authorized to work in the United States at the time of hire. ISEC does not provide visa sponsorship now or in the future for this position.

• Read and review construction drawings, architectural plans, apartment layouts, joinery drawings, elevations, sections, schedules, specifications and project documentation to understand the project scope and identify information that needs to be tracked or clarified. • Maintain shop drawing registers, RFI registers, document registers, procurement trackers, production trackers, delivery trackers, action registers, defect trackers and project closeout trackers. • Track joinery packages by building, level, apartment, room, area, joinery item, revision and approval status where required. • Take detailed meeting minutes and convert discussions into clear action items, responsible persons, due dates and follow-up requirements. • Follow up builders, consultants, suppliers, manufacturing contacts, subcontractors, installation teams and internal team members to make sure actions are completed and information is returned quickly. • Prepare weekly project status reports that summarise progress, outstanding information, upcoming deadlines, drawing status, production status, delivery risks, installation risks and items requiring Project Manager attention. • Draft professional emails to Australian suppliers, contractors, consultants and client representatives. Emails must be clear, accurate, polite and written in strong Australian business English. • Call Australian suppliers, contractors and client representatives when required to clarify information, chase documents, confirm dates, request updates or support the Project Manager. • Assist with procurement administration by tracking quotes, approvals, purchase orders, supplier information, lead times, production status, delivery dates and missing information. • Assist with project documentation, including RFIs, transmittals, shop drawing submissions, material submissions, hardware schedules, stone schedules, sample submissions, operation and maintenance information, warranties, QA records, delivery dockets, site photos and defect closeout records. • Maintain organised project folders and ensure documents are saved in the correct location using clear file naming and current revisions. • Escalate issues early when drawings are inconsistent, approvals are late, production information is unclear, suppliers are not responding, deliveries are at risk, site dates change, or information is missing. • Support the Project Manager with claim preparation, variation support and project records where required, while understanding that commercial decisions remain with the Australian management team.

• Read and review construction drawings, architectural plans, elevations, window schedules, shop drawings, specifications and project documentation to understand the project scope and identify information that needs to be tracked or clarified. • Maintain drawing registers, shop drawing registers, RFI registers, document registers, procurement trackers, delivery trackers, action registers, variation registers and project closeout trackers. • Take detailed meeting minutes and convert discussions into clear action items, responsible persons, due dates and follow-up requirements. • Follow up consultants, builders, suppliers, subcontractors and internal team members to make sure actions are completed on time and information is returned quickly. • Prepare weekly project status reports that summarise progress, outstanding information, upcoming deadlines, risks, late actions and items requiring Project Manager attention. • Draft professional emails to Australian suppliers, contractors, consultants and client representatives. Emails must be clear, accurate, polite and written in strong Australian business English. • Call Australian suppliers, contractors and client representatives when required to clarify information, chase documents, confirm dates, request updates or support the Project Manager. • Assist with procurement administration by tracking quotes, approvals, purchase orders, lead times, fabrication status, delivery dates and missing information. • Assist with project documentation, including RFIs, transmittals, material submissions, sample submissions, operation and maintenance information, warranties, QA records, delivery dockets, site photos and defect closeout records. • Maintain organised project folders and ensure documents are saved in the correct location using clear file naming and current revisions. • Escalate issues early when drawings are inconsistent, approvals are late, suppliers are not responding, deliveries are at risk, or information is missing. • Support the Project Manager with claim preparation, variation support and project records where required, while understanding that commercial decisions remain with the Australian management team.

• Act as the primary point of contact for asset approvals, managing the flow of creative files, copy, and feedback between internal teams and clients via Slack, email, and other platforms • Track and enforce brand-specific processes and workflows, ensuring each account’s unique requirements are consistently followed • Document clear action items and next steps after meetings, and follow up to ensure completion • Monitor project timelines and deliverables to keep campaigns on track and on schedule • Support Account Managers and Creative Strategists by removing blockers and ensuring tasks are completed on time • Proactively address delays by having candid conversations with internal team members when tasks start to fall behind, helping to identify solutions and get projects back on track • Maintain organized records of assets, feedback, and campaign approvals • Coordinate and schedule calls between internal team members and clients