• Read and review construction drawings, architectural plans, apartment layouts, joinery drawings, elevations, sections, schedules, specifications and project documentation to understand the project scope and identify information that needs to be tracked or clarified. • Maintain shop drawing registers, RFI registers, document registers, procurement trackers, production trackers, delivery trackers, action registers, defect trackers and project closeout trackers. • Track joinery packages by building, level, apartment, room, area, joinery item, revision and approval status where required. • Take detailed meeting minutes and convert discussions into clear action items, responsible persons, due dates and follow-up requirements. • Follow up builders, consultants, suppliers, manufacturing contacts, subcontractors, installation teams and internal team members to make sure actions are completed and information is returned quickly. • Prepare weekly project status reports that summarise progress, outstanding information, upcoming deadlines, drawing status, production status, delivery risks, installation risks and items requiring Project Manager attention. • Draft professional emails to Australian suppliers, contractors, consultants and client representatives. Emails must be clear, accurate, polite and written in strong Australian business English. • Call Australian suppliers, contractors and client representatives when required to clarify information, chase documents, confirm dates, request updates or support the Project Manager. • Assist with procurement administration by tracking quotes, approvals, purchase orders, supplier information, lead times, production status, delivery dates and missing information. • Assist with project documentation, including RFIs, transmittals, shop drawing submissions, material submissions, hardware schedules, stone schedules, sample submissions, operation and maintenance information, warranties, QA records, delivery dockets, site photos and defect closeout records. • Maintain organised project folders and ensure documents are saved in the correct location using clear file naming and current revisions. • Escalate issues early when drawings are inconsistent, approvals are late, production information is unclear, suppliers are not responding, deliveries are at risk, site dates change, or information is missing. • Support the Project Manager with claim preparation, variation support and project records where required, while understanding that commercial decisions remain with the Australian management team.

• Read and review construction drawings, architectural plans, elevations, window schedules, shop drawings, specifications and project documentation to understand the project scope and identify information that needs to be tracked or clarified. • Maintain drawing registers, shop drawing registers, RFI registers, document registers, procurement trackers, delivery trackers, action registers, variation registers and project closeout trackers. • Take detailed meeting minutes and convert discussions into clear action items, responsible persons, due dates and follow-up requirements. • Follow up consultants, builders, suppliers, subcontractors and internal team members to make sure actions are completed on time and information is returned quickly. • Prepare weekly project status reports that summarise progress, outstanding information, upcoming deadlines, risks, late actions and items requiring Project Manager attention. • Draft professional emails to Australian suppliers, contractors, consultants and client representatives. Emails must be clear, accurate, polite and written in strong Australian business English. • Call Australian suppliers, contractors and client representatives when required to clarify information, chase documents, confirm dates, request updates or support the Project Manager. • Assist with procurement administration by tracking quotes, approvals, purchase orders, lead times, fabrication status, delivery dates and missing information. • Assist with project documentation, including RFIs, transmittals, material submissions, sample submissions, operation and maintenance information, warranties, QA records, delivery dockets, site photos and defect closeout records. • Maintain organised project folders and ensure documents are saved in the correct location using clear file naming and current revisions. • Escalate issues early when drawings are inconsistent, approvals are late, suppliers are not responding, deliveries are at risk, or information is missing. • Support the Project Manager with claim preparation, variation support and project records where required, while understanding that commercial decisions remain with the Australian management team.

• Act as the primary point of contact for asset approvals, managing the flow of creative files, copy, and feedback between internal teams and clients via Slack, email, and other platforms • Track and enforce brand-specific processes and workflows, ensuring each account’s unique requirements are consistently followed • Document clear action items and next steps after meetings, and follow up to ensure completion • Monitor project timelines and deliverables to keep campaigns on track and on schedule • Support Account Managers and Creative Strategists by removing blockers and ensuring tasks are completed on time • Proactively address delays by having candid conversations with internal team members when tasks start to fall behind, helping to identify solutions and get projects back on track • Maintain organized records of assets, feedback, and campaign approvals • Coordinate and schedule calls between internal team members and clients

• Support PMs and the Program Manager with administrative tasks, documentation, and communication. • Assist in organizing and maintaining program/project records, reports, and other key documentation. • Help prepare presentations, reports, and communication materials. • Coordinate and schedule meetings, take meeting minutes, and track action items. • Facilitate cross-team collaboration by liaising with different departments. • Provide general administrative support to ensure project workflows run smoothly. • Build and maintain small internal tools/scripts (e.g., data processing, dashboards, automations) to support PMO workflows.