AI robotics built to serve contract packagers, with flexible and affordable pricing per hour of usage.
Robotics Maintenance & Field Service Technician II / III
Location
Nevada
Posted
4 days ago
Salary
$80K - $130K / year
Seniority
Mid Level
Job Description
Robotics Maintenance & Field Service Technician II / III
Tutor Intelligence
• Deploy, maintain, troubleshoot, and improve advanced robotic systems operating in customer facilities across the Western U.S. • Own a territory anchored in California's Inland Empire — our Southern California cluster (Ontario, Perris, Fullerton) — with regular travel to Northern California (Stockton, Belmont) and surge, deployment, and NPI support nationwide as the fleet scales • Keep the fleet happy and the customers happier • Document every failure and root-cause to feed directly into the next generation of our product • As a Level II, independently own preventative maintenance, troubleshooting, and repairs • As a Level III, serve as regional escalation point for the West Coast and mentor junior techs
Job Requirements
- Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems
- Strong mechanical and electrical aptitude
- Hands-on experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC, AGVs, AMRs, or similar systems
- Ability to read schematics and technical documentation
- Comfort using multimeters, hand tools, power tools, and diagnostic equipment
- Documentation discipline — you log your work thoroughly and follow SOPs consistently, even in the field with no one watching
- Strong communicator who over-communicates by default — comfortable working async over Slack and proactive about keeping the team and customers in the loop
- Comfortable being uncomfortable — you can walk into an ambiguous situation, figure it out, and drive it to resolution without a playbook
- Strong ability to own customer relationships solo — no office, no manager on-site
- Self-direction and accountability: you manage your own schedule, routes, and priorities
- Willingness to travel (~75%) and take ownership of problems end to end
- Based in the Riverside / Inland Empire area (or willing to relocate)
- Valid driver's license and authorization to work in the U.S.
- Level II: ~2+ years maintaining industrial automation, robotics, conveyors, packaging equipment, AGVs/AMRs, CNC, or similar electromechanical systems
- Level III: ~5+ years, with a track record of leading the toughest diagnostics, owning root-cause investigations independently, and being the person peers escalate to
Benefits
- Health insurance
- 401(k)
- Unlimited PTO and holidays
- Regular in-office meals
- Social events
- Collaborative, low-ego work culture
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