• Responsible for post-sales support to clients. • Provide technical and operational training. • Test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment. • Plan and coordinate activities with clients. • Examine machinery and converse with equipment Operators to detect problems. • Analyze information to determine root causes and recommend repairs or upgrades. • Advise management regarding equipment defects and product performance.

• Responsible for post-sales support to clients. • Provide technical and operational training, test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment, peripherals, and upgrades. • Plan and coordinate activities concerned with installing, repairing, and upgrading equipment. • Investigate and resolve customer reports of technical problems with equipment. • Analyze information to determine root causes and recommend repairs or corrective actions. • Advise management and factory engineers regarding equipment defects and suggestions for improvement.

• To install and maintain FMH Conveyors range of products on Customer sites in accordance with customer’s needs and requirements. • Travel to customer sites to install and maintain all FMH conveyors range of products. • Travel to customer sites to maintain other products within the Duravant Group whenever necessary. • Train customers on the use of equipment • Train customer technicians on service and maintenance of the equipment. • To carry out all jobs in a safe way, ensuring adherence to Safe Systems of Work and Risk Assessments. • To complete detailed site work reports on pause or completion of works. • Ensure compliance with all associated standards. • Complete expenses reporting in accordance with the company procedures. • Maintain a record of time worked, time for travel, etc. • Strive to exhibit Duravant Core Values.

• Provide onsite service and telephone support of Tosoh instrumentation and associated peripheral components at customer facilities within a designated geographical area • Provide high level service quality while ensuring compliance with all company policies & procedures • Install, troubleshoot, repair and schedule maintenance on Tosoh instruments • Complete all administrative responsibilities in a timely and accurate manner as required by company policy or as directed by management • Responsible for the organization, management and control of trunk stock parts inventory • Collaborate with Instrument Service Center (ISC) personnel in remanufacturing of Tosoh instruments • Perform other duties as prescribed by service management