• Own the product vision. • Define and own the long-term product strategy and roadmap for PhreesiaOnCall. • Develop a vision for increasing provider engagement, retention, and monthly active users. • Identify opportunities to expand product value beyond traditional on-call workflows. • Conduct market analysis, customer discovery, and competitive research to inform product strategy. • Build new products and monetization opportunities. • Lead development of provider-targeted advertising and network-based products. • Define monetization strategies that create value for physicians, life sciences organizations, and healthcare stakeholders. • Build business cases, validate market opportunities, and launch new revenue-generating capabilities. • Partner with Commercial teams to develop go-to-market plans and success metrics. • Guide cross-functional teams through discovery, development, launch, and ongoing optimization. • Define product requirements, prioritize investments, and manage roadmap execution. • Partner with Engineering and Design teams to deliver high-impact features. • Establish success metrics and continuously optimize product performance. • Serve as the primary product leader for provider engagement initiatives. • Collaborate across Product, Engineering, Commercial, Marketing, Operations, Data Science, Clinical, and Executive Leadership teams. • Present product strategy, roadmap updates, and business results to senior stakeholders. • Measure adoption, engagement, retention, and monetization performance. • Develop frameworks for evaluating product investments and growth opportunities. • Leverage qualitative and quantitative insights to inform product decisions.

• Lead the development and evolution of network products • Define the product's fundamental value proposition and outline execution plans • Drive the creation of solutions for best-in-class provider networks • Develop and own the multi-year product strategy • Define product vision and roadmap • Oversee product lifecycle from ideation to post-launch optimization • Provide leadership and mentorship to junior team members • Communicate product strategy and progress to stakeholders • Define and track key performance indicators

• Manage existing product features and assist in timely new project deliverables in our annual product roadmap. • Define requirements, specifications, and design/ for new features, improvements and bugs. • Lead/Host Product and Developer meetings, drive projects forward and address issues in a timely manner. • Articulate/communicate to the development team, proactively addressing any native language constraints, cultures or differing work time zones. • Conduct internal and external training sessions/demos, write Knowledgebase Articles and Release Notes. • Draft Project Scopes to include: Goals, Business Requirements, Competitive Analysis, Workflows, pose and answer questions/comments. • Draft Project Product Descriptions (PD’s) documents from Scopes. • Contribute and test to ensure an easy-to-use, intuitive user experience for core product, integrations, mobile and web applications. • Moderate level experience in: Jira, Confluence, Asana, Zoho Knowledgebase, Zoom. • Identify fresh opportunities for innovation and enhancements in our existing SaaS. • Conduct market research, competitive analysis and customer, subject matter expert, consultant interviews and feedback sessions. • Help the Product team compile findings into actionable insights. • Participate in our development process and contribute to the priority of product enhancements. • Work with QA Manager and team/contractors to: develop, document and test solutions and business cases, keep abreast of projects and timeframes. • Provide subject-matter expertise on our existing solutions for the organization. • Other assignments and tasks as assigned.

• Create and execute a 12 to 18 month product roadmap for Reach • Define a 3 year product strategy and vision for assessment development across new use cases and market segments • Lead and develop a small product team while remaining hands-on across core product work • Oversee product design and development for the Reach platform and associated assessments • Refine and translate early product vision, requirements, and MVP design into actionable build plans • Identify key personas and define clear problem statements for each user segment • Lead customer discovery and foundational user research to validate assumptions and shape direction • Establish product management processes, including sprint planning, backlog management, and stakeholder communication cadences • Partner closely with Engineering leadership to drive on-time product delivery and execution excellence • Partner with Marketing to build a robust go-to-market strategy, including customer migration planning • Develop the business model, including pricing and packaging for Reach products • Define and track KPIs and success metrics, fostering a data-informed product culture • Collaborate with Sales and Customer Success to launch beta programs, pilot cohorts, and early adopter feedback loops • Align executive stakeholders through regular updates on milestones, risks, and key decisions • Build and maintain a competitive intelligence practice focused on edtech trends and market dynamics