Role Description Innovative Renal Care is seeking a detail‑oriented Insurance Eligibility Specialist to support accurate insurance verification, benefit maintenance, and data integrity for our dialysis patients. This is a front‑end revenue cycle role focused on real‑time eligibility monitoring and clean account setup. In position, you will serve as a key connection between patients, clinic teams, and insurance payers. You will review and update coverage information, monitor payer portals for changes, and ensure patient accounts remain accurate and current to support uninterrupted access to dialysis care. Key Responsibilities - Perform ongoing insurance and benefit verifications utilizing payer portals to confirm coverage, network status, and plan requirements. - Manage electronic work queues and Excel reports to identify insurance updates, plan changes, or retroactive terminations. - Maintain accurate and timely patient insurance records within the billing system, initiating updates as coverage changes occur. - Support complex insurance setups and Medicare Coordination of Benefits (COB) requirements in alignment with CMS guidelines. - Partner with clinic staff, collections, and insurance education teams to communicate coverage updates and resolve active eligibility discrepancies. - Monitor and process coverage changes that may require updates to authorization or referral tracking workflows. Qualifications - Bachelor’s degree in Business, Healthcare Administration, or a related field is preferred. An equivalent combination of education and significant relevant professional experience will be considered. - Demonstrated experience in medical insurance verification, healthcare intake, patient registration, or pre-access portal auditing preferred. - Proficiency navigating digital insurance portals, payer clearinghouses, and managing electronic data queues. - Familiarity with Medicare COB rules, CPT/HCPCS terminology, or payer plan guidelines is highly preferred. - Proficiency in Microsoft Office Suite, with a heavy emphasis on using Excel to navigate and organize clinic tracking reports. - Exceptional written and verbal communication skills, including a proven track record of writing clean, explicit account documentation notes. Benefits - Comprehensive benefits program including a 401(k) match and healthcare coverage. - Broad range of other benefits that compare favorably within our industry and marketplace. Company Description We are one of the largest dialysis service providers in the U.S., partnering with local physicians to deliver high-quality care to patients with ESRD and other kidney conditions. Our mission is to be the trusted experts and preferred partners for patients, physicians, and healthcare providers by delivering best-in-class care, service, and solutions. - Integrity & Innovation – Earn trust by keeping promises and embracing new solutions. - Compassion – Treat patients, families, and colleagues with respect and empathy. - Accountability – Take ownership and recognize the contributions of others. - Results-Driven – Strive for excellence and exceed expectations. - Everyone Counts – Foster diversity, equity, teamwork, and collaboration. Career Growth – Be part of a values-driven team making a meaningful impact. Competitive Compensation – Salaries continually benchmarked against market and trends. Enhanced PTO – Your most recent dialysis experience counts toward PTO accrual. Team Culture – Thrive in a supportive environment that values innovation, accountability, and compassion.

Role Description We are seeking to add a Policy Retention Associate to our team. This is a remote opportunity with a schedule of 8:00am – 5:00pm EST. To be considered for this role, you must be located within one of the following states: Florida, Georgia, South Carolina, or Pennsylvania. Our Policy Retention Team handles the processing of cancellations and reinstatement endorsements on policies per state and company guidelines. Tasks for this role may include: - Issuing notices of cancellation - Processing through a high level of emails - Handling calls from various people including Agents, Underwriters, carriers, and finance companies The ideal candidate for this role will be highly organized with excellent communication skills, the ability to multitask, and comfort working with numerical data, including basic mathematical calculations. Qualifications - High School Diploma or General Education Diploma (G.E.D.) - Prior experience handling financial information or monetary transactions is required - Experience in Policy Retention or Customer Service preferred but not required - Excellent attention to detail - Excellent organization skills - Strong comfortability working with numbers; Prior accounting experience - Strong customer orientation, excellent interpersonal and communication skills - Team player with a commitment to company values Requirements - Must be located in FL, GA, SC, or PA Benefits - Paid Time Off - 10 Paid Holidays - 401(k) with company match up - Medical, Dental, & Vision insurance - Supplemental benefits including company paid long-term disability and life insurance

• Provide audit services and business advice to various clients • Utilize latest technology to enhance corporate governance • Collaborate with the engagement partner and team

Role Description This position supports Diversified Brokerage Services (DBS), a subsidiary of NFP and one of the largest brokerage general agencies in the United States specializing in life insurance. The ideal candidate will provide Case Design support to financial professionals by: - Applying advanced product knowledge to develop quotes and create illustrations. - Conducting additional fact-finding to thoroughly assess client needs. - Delivering comprehensive support to agents. - Equipping advisors with detailed illustrations and training designed to help drive sales. This role is open to a fully remote work arrangement Monday - Friday 8am to 5pm CT. - Employees must maintain a private and secure workspace. - Must have reliable high-speed internet. - Remain present and responsive online. - Minimize personal interruptions during the workday. This role offers meaningful opportunities for growth within the company. Essential Duties and Responsibilities - Provide case design support through phone and Teams consultations. - Apply sound judgment, analytical thinking, and independence to evaluate each case. - Evaluate insurability by aligning proposed insureds with carriers and products. - Document each interaction in the CRM system and complete timely follow-up activities. - Make proactive outreach calls to follow up on meaningful revenue opportunities. - Contribute as an effective team player by sharing valuable ideas and feedback. - Attend carrier meetings and collaborate with fellow Case Designers. - Perform other duties as assigned. Qualifications - Thorough knowledge of life insurance products, planning techniques, illustration platforms, and CRM systems. - Strong ability to serve as an internal sales resource for retail life products. - Skilled at identifying case elements that require special attention. - Industry experience that supports the ability to speak the advisor’s language. - Ability to develop and maintain a strong understanding of DBS and its products. Requirements - High school diploma or equivalent required; additional education or professional training preferred. - Extensive experience providing sales desk support to agents in a BGA or home office environment. - Strong life insurance knowledge, preferably gained in a Case Design role. - Experience with Winflex Web, Ensight, and Salesforce is preferred. - Proficiency with Microsoft Office Suite is required. - Life & Health License preferred or able to obtain within 90 days of hire. Benefits - Competitive salary. - PTO & paid holidays. - 401(k) with match. - Exclusive discount programs. - Health & wellness programs. - Base salary range: $55,000 to $75,000. - Eligibility for performance-based incentives.