Role Description This position supports Diversified Brokerage Services (DBS), a subsidiary of NFP and one of the largest brokerage general agencies in the United States specializing in life insurance. The ideal candidate will provide Case Design support to financial professionals by: - Applying advanced product knowledge to develop quotes and create illustrations. - Conducting additional fact-finding to thoroughly assess client needs. - Delivering comprehensive support to agents. - Equipping advisors with detailed illustrations and training designed to help drive sales. This role is open to a fully remote work arrangement Monday - Friday 8am to 5pm CT. - Employees must maintain a private and secure workspace. - Must have reliable high-speed internet. - Remain present and responsive online. - Minimize personal interruptions during the workday. This role offers meaningful opportunities for growth within the company. Essential Duties and Responsibilities - Provide case design support through phone and Teams consultations. - Apply sound judgment, analytical thinking, and independence to evaluate each case. - Evaluate insurability by aligning proposed insureds with carriers and products. - Document each interaction in the CRM system and complete timely follow-up activities. - Make proactive outreach calls to follow up on meaningful revenue opportunities. - Contribute as an effective team player by sharing valuable ideas and feedback. - Attend carrier meetings and collaborate with fellow Case Designers. - Perform other duties as assigned. Qualifications - Thorough knowledge of life insurance products, planning techniques, illustration platforms, and CRM systems. - Strong ability to serve as an internal sales resource for retail life products. - Skilled at identifying case elements that require special attention. - Industry experience that supports the ability to speak the advisor’s language. - Ability to develop and maintain a strong understanding of DBS and its products. Requirements - High school diploma or equivalent required; additional education or professional training preferred. - Extensive experience providing sales desk support to agents in a BGA or home office environment. - Strong life insurance knowledge, preferably gained in a Case Design role. - Experience with Winflex Web, Ensight, and Salesforce is preferred. - Proficiency with Microsoft Office Suite is required. - Life & Health License preferred or able to obtain within 90 days of hire. Benefits - Competitive salary. - PTO & paid holidays. - 401(k) with match. - Exclusive discount programs. - Health & wellness programs. - Base salary range: $55,000 to $75,000. - Eligibility for performance-based incentives.

Role Description The Bilingual Sales Representative is primarily responsible for quoting and closing insurance policies for inbound warm leads received via phone and digital submission. - Handle inbound warm leads received via phone and digital submission from Spanish and English-speaking prospects. - Identify customer needs and recommend appropriate insurance solutions tailored to their requirements. - Ensure a seamless customer experience by guiding customers through the sales process, including coverage options, policy terms and pricing. - Close sales by effectively addressing questions, concerns and objections. - Identify opportunities to cross-sell additional products to maximize customer value across the Mindr Co. family of brands. - Meet or exceed sales targets and performance metrics. - Utilize Breathe Easy technology systems, including quoting software, agency management software, and payment software. - Maintain accurate records of customer interactions and sales activities in the CRM system. - Collaborate with leadership, team members and other departments to ensure customer satisfaction and retention. - All other duties as assigned. Qualifications - High School Diploma or equivalent - Active, unrestricted Resident Property & Casualty or Personal Lines insurance producer license - Ability to obtain an unrestricted Non-resident Property & Casualty or Personal Lines license in California (if not CA resident) within 45 days of hire - 1 or more years of experience in inbound sales or a similar commission-based sales position - Attention to detail, strong follow through and ability to think on your feet - Strong typing skills and PC proficiency - Excellent written and verbal communication skills - Bilingual Spanish/English required Requirements - Work Schedule: Monday-Friday 11am-7:30pm Central Time - Start Date: 7/20/26 Benefits - Starting base hourly rate is $19-$21+ opportunity to earn uncapped commission. Average earnings range from $65-$75k through a combination of hourly pay and commission. - 401(k) + benefits. - Mindr won the 2025 Top Workplace Award locally and nationally and the 2025 Best Place for Working Parents Award. - Growth Oriented - 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years. - A comprehensive and highly competitive benefits package, including: - Dental Insurance - Health Insurance - Vision Insurance - 401(k) - Paid Holidays - Paid Time Off - Ongoing Professional Training online via Cornerstone - And more Company Description It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

• Support customers via phone and email with new policy quotes and billing inquiries. • Process endorsements, cancellations, and coverage updates with precision. • Navigate underwriting questions and help clients understand their protection. • Ensure all transactions meet industry regulations and internal quality standards.

• Partner with agency owners and teams to improve operations, workflows, and performance • Guide teams in using modern agency management systems and technology in practical, right-sized ways • Support agencies in developing and empowering their people • Improve the customer experience for agency clients by streamlining workflows, reducing friction, and creating consistent service experiences across the agency. • Deliver consulting, training, and advisory services tailored to each agency’s size and stage • Build long-term client relationships rooted in trust and real results • Collaborate with our Accounting, CSR, and Advisory teams to deliver holistic solutions