A healthcare software company helping you deliver whole-person, value-based care.
Solution Architect – Post Implementation
Location
Kansas
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Solution Architect – Post Implementation
Netsmart
• Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits. • Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance. • Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer. • Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support. • Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing. • Manage client expectations and ensure project delivery meets goals of engagement. • Coach, mentor and guide solution teams on recommended methodology practices.
Job Requirements
- Bachelor's degree or equivalent relevant work experience
- At least 4 years of health care information technology implementation or consulting working experience
- At least 2 years of Electronic Health Record solution work experience
- At least 1 year of project management experience
- Ability to communicate effectively with technical, clinical and operational teams
- Ability to document and present architecture concepts, often narrowing complex ideas to a single overview
- Ability to build strong client relationships and deliver client-centric solutions
- Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems
Benefits
- Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals.
- We celebrate diversity and are committed to creating an inclusive environment for all associates.
- Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law.
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