Role Description We are seeking a CRO Specialist who moves fast and thinks commercially, obsesses over details and conversion metrics, wants to learn how design, copy, and offers combine to generate real revenue, and is not comfortable coasting on a fixed salary. - Own the entire experimentation roadmap from ideation through implementation and analysis. - Build and maintain a prioritized hypothesis backlog based on business impact and opportunity. - Design statistically valid A/B and multivariate tests. - Prioritize experimentation efforts across: - Product Detail Pages (PDPs) - Landing Pages - Cart - Checkout - Post-purchase experiences - Continuously identify high-impact optimization opportunities throughout the customer journey. - Analyze qualitative and quantitative customer behavior data including: - Heatmaps - Session recordings - Funnel analysis - Checkout behavior - Cohort analysis - Identify friction points and opportunities to improve user experience and conversion. - Translate research findings into actionable testing hypotheses. - Write detailed experiment specifications for developers. - Collaborate with designers, developers, and marketers to launch experiments efficiently. - Monitor live experiments and ensure tests are executed correctly. - Interpret experiment results using sound statistical methodologies. - Document learnings, insights, and recommendations after every test. Qualifications - 4+ years of dedicated Conversion Rate Optimization (CRO) experience within DTC eCommerce. - Deep understanding of the DTC customer journey and conversion funnel. - Proven experience owning an experimentation roadmap from hypothesis through analysis. - Strong statistical knowledge, including: - Statistical significance - Confidence intervals - Statistical power - Sample size calculations - Hands-on experience with A/B testing platforms such as: Intelligems, Convert, and VWO. - Strong experience with analytics and behavioral tools including: Google Analytics 4 (GA4), Hotjar, Microsoft Clarity, and Triple Whale. - Demonstrated track record of successful CRO experiments with measurable business impact. - Excellent analytical thinking and problem-solving skills. - Outstanding written communication and documentation abilities. - Comfortable working independently in a fast-paced remote environment. Benefits - Competitive salary in USD - Monthly bonuses based on performance - Fully remote work environment with flexible scheduling

Role Description As a Founder Associate, you'll work directly alongside the founders, helping turn ideas into execution across operations, finance, content, events, partnerships, and strategic initiatives. This isn't a traditional graduate role or an administrative position. It's designed for builders who enjoy solving problems, taking ownership, and making things happen. Every week will be different, whether improving operational processes, launching initiatives, supporting financial reporting, growing partnerships, or driving content experiments. If you've built projects, led communities, organized events, started something of your own, or simply have a track record of getting things done, we'd love to hear from you. What You'll Do - Support business operations and improve internal processes - Coordinate payment operations and assist with financial reporting - Track KPIs and provide insights to leadership - Create and coordinate content across social media channels - Launch and analyze growth experiments and special projects - Organize events, initiatives, and internal programs from planning through execution - Build repeatable operational playbooks and scalable processes - Strengthen relationships with community and ecosystem partners - Measure partnership performance and identify growth opportunities - Collaborate directly with founders on high-priority strategic initiatives Qualifications - Proven ability to build, launch, or execute projects with measurable outcomes - Startup, entrepreneurial, or multi-disciplinary experience is highly valued - Experience organizing events, managing communities, creating content, or leading initiatives - Strong organizational, analytical, and problem-solving skills - Comfortable managing multiple priorities in a fast-paced environment - High ownership, initiative, and bias toward execution - Strong written and verbal communication skills - Curious, adaptable, and eager to learn - Recruitment experience is not required Nice to Have - Experience working in startups - Experience running a newsletter, blog, or social media channel - Basic understanding of finance, reporting, or operations - Experience managing partnerships or community initiatives Benefits - Direct mentorship from experienced founders - Exceptional exposure across strategy, operations, growth, and product - Rapid career progression based on performance - High-impact work from day one - Collaborative, ambitious, and entrepreneurial culture - Opportunity to shape the future of a fast-growing company

Role Description The Chief of Staff (CoS) for Presales & Solutions Engineering is a strategic force-multiplier for the Global Head of Presales. This is not a traditional program management role — it is a high-impact, highly visible position that sits at the intersection of operations, strategy, executive communications, and cross-functional leadership. The CoS ensures the SE organization runs smoothly, scales effectively, and stays relentlessly aligned with company strategy. You will operate as the connective tissue across the SE Leadership Team, Sales, Customer Success, Product, Marketing, and Enablement — driving execution without relying on authority, and amplifying the impact of the SE leader at every level of the organization. The ideal candidate is a strategic operator: someone who can think at the executive level, roll up their sleeves to drive execution, and bring clarity and momentum to everything they touch. Responsibilities What You'll Do: - Strategic Planning & Alignment - Partner with the Presales leader and SE Excellence to operationalize — not define — strategy. - Translate SE leadership vision and existing strategy into clear, sequenced execution plans. - Ensure organizational priorities are communicated and executed effectively across all regions and functions. - Drive cross-functional alignment with Sales, Product, Customer Success, Marketing, and Partners in support of the SE strategy. - Keep the organization focused on high-impact initiatives and actively remove distractions and organizational drag. - Facilitate strategic brainstorming sessions with functional leaders, guiding strategy development and crafting actionable plans. - Communication & Leadership Meeting Management - Draft executive communications including all-hands narratives, leadership updates, announcements, and internal/external speaking preparation. - Serve as the SE leader's delegate in cross-functional meetings when appropriate. - Plan and facilitate weekly LT meetings, staff meetings, off-sites, and business reviews — coaching leaders on content and presentation quality. - Ensure cascaded communication across regions is clear, timely, and aligned with leadership intent. - Partner with communications leads to drive global messaging and foster team engagement at scale. - Decision Support & Leadership Leverage - Run a structured triage process so only priority decisions and escalations reach the SE leader. - Manage escalation channels between SE and the broader field organization, unblocking cross-functional issues that require leadership influence. - Provide the Global Head of Presales with synthesized insights, risks, and clearly recommended actions. - Diagnose pain points and implement scalable solutions to improve team effectiveness, decision-making, and access to information. - Ensure leadership is prepared for program deadlines, reviews, and key decisions by coordinating necessary resources, information, and deliverables. - Operational Excellence & Execution Cadence - Own and drive the operating rhythm for the global SE organization — including MBRs, QBRs, forecast reviews, staff meetings, and accountability loops. - Ensure meeting preparation, follow-ups, and deliverables are completed to standard and on time. - Diagnose organizational bottlenecks and implement solutions for better decision-making, information flow, and cross-team coordination. - Create and maintain operational mechanisms, workflows, and documentation to continuously improve organizational efficiency. - Data, Analytics & Performance Visibility - Partner with SE Excellence, Finance, and Ops teams to maintain accurate SE scorecards, metrics, and KPIs. - Support headcount planning, staffing, capacity modelling, and LT resourcing decisions. - Build and deliver reporting for executive stakeholders, ensuring clear and timely visibility into organizational performance. - Provide data-driven insights to inform operational improvements and leadership decisions. - Cross-Functional Leadership & Alignment - Act as connective tissue between the SE org and Sales LT, Success LT, Product, Marketing, Enablement, and Partners. - Drive alignment on messaging, execution expectations, and global initiatives across the full field organization. - Represent SE operational needs in cross-functional planning forums, ensuring SE implications are understood and accounted for in company-wide decisions. - Keep leadership informed on projects or programs that may impact the SE business, providing proactive insights and course corrections. - Special Projects & Leadership Support - Lead high-impact, ambiguous, cross-functional projects on behalf of the Global Head of Presales — from ideation through to completion. - Step in as program lead for initiatives needing coordination, structure, or execution momentum. - Act as a trusted advisor, thought partner, and integrator across the SE leadership team. - Influence and orchestrate across the organization without relying on positional authority. Qualifications - 10+ years of experience in program management, business operations, strategy, or chief of staff roles — preferably at a senior level within a global enterprise SaaS or technology organization. - Proven track record of partnering with senior executives to drive strategic initiatives, operational improvements, and organizational change. - Experience working in or closely with a Presales, Solutions Engineering, or GTM field organization strongly preferred. - Demonstrated ability to establish operational cadences and processes and drive continuous improvement at scale. - Experience leading complex, cross-functional projects from inception through execution in a fast-moving, distributed environment. - Strong background in executive communications, including all-hands presentations, leadership narratives, and cross-functional messaging. - Experience supporting headcount planning, capacity modeling, and executive reporting in partnership with Finance and Operations teams. Benefits - Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. - Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

Role Description The Senior Director, Chief of Staff role is an individual contributor that will focus on supporting the office of the Chief Product and Technology Officer (CPTO). You will collaborate with the product, technology, and executive teams, as well as internal and external business leaders, to ensure the effective operation of the office. The Chief of Staff will have a direct impact on leadership team productivity, delivery of strategic initiatives, program management, communications, and alignment of objectives throughout the product and technology functions. This role is also responsible for program management of the Technology Leadership Development Program. - Provide oversight and guidance to projects of high importance within product and technology domains - Develop communications for audiences ranging from internal product/tech teams to the Senior Leadership Team, company-wide, and external stakeholders; partner with internal communications teams - Plan and execute meetings and events including product and technology strategy sessions, quarterly townhalls, weekly staff meetings, and key process reviews - Support internal and external presentations, including the design of compelling content and storytelling for technology and product initiatives - Exercise considerable latitude in decision-making; may work with outside vendors to identify, develop, and deliver programs and support materials - Leverage data and analytics to drive initiatives and ensure accuracy in technology and product reporting - Ensure confidentiality with sensitive topics and initiatives, especially around product launches and technology investments - Facilitate daily operations through collaboration with senior management and department leaders in product and technology - Build effective relationships with the CPTO, product, technology executives, and other supporting leaders - Utilize critical thinking and needs assessment skills to analyze, problem-solve, and anticipate needs in a fast-paced technology environment - Act as a change agent for the organization and aid in the development of innovative solutions - Act in place of the CPTO as requested Qualifications - Typically 8+ years of product, technology, or related experience with a Bachelor's Degree, or 6+ years with a Master's Degree - Strong verbal and written communication skills with the ability to negotiate, collaborate, and communicate with various levels of leaders throughout the organization - Experience in creating compelling, innovative executive-level presentations and communications (using data and storytelling) - Exceptional problem-solving and analytical skills, especially in technology and product contexts - Ability to partner cross-functionally with finance, product, and technology leadership to create and drive a budget - Demonstrated virtual team leadership capabilities and ability to work effectively with all levels - Strategic thinker and planner with the ability to translate strategy to tactics and drive operational details in product and technology initiatives - Highly structured and organized in driving the business rhythm while being flexible and adaptable - Ability to analyze complex, disparate data, utilize and present data interpretation to inform decision making for technology and product strategy - Experience leading and driving complex projects with multiple work streams spanning different business units - Ability to act with urgency and courage in a dynamic technology environment - Project management expertise handling multiple projects simultaneously under time constraints - Direct leadership background - Cross-functional understanding of the product and technology organization Requirements - Location: This is a remote opportunity open to candidates located anywhere in the U.S. Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Company Description Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.