Role Description ECPI University is looking for an energetic, friendly, organized individual to provide exceptional customer service to students and visitors to our Online Campus. If you enjoy helping others and are looking to succeed in a fast paced, student-centered environment, this may be the position for you! - Support the Financial Assistance Department with phone calls, email inquiries and tasks as assigned - Assist students with their FAFSA, Entrance Counseling and Master Promissory Note - Process student invoices - Perform a variety of administrative tasks to support the efficient daily operations of the Financial Assistance department - Pitch in to support department initiatives - Work with financial assistance advisors - Update reports and spreadsheets - Collect students documents and scan to image now - Other duties as assigned Qualifications - High School Diploma required, Bachelor's degree preferred - 1-3 years of customer service experience in an office setting Requirements - Strong customer service, communication and interpersonal skills - Enjoy helping others; positive attitude; flexible - Ability to quickly master new computer applications; strong, accurate data entry skills; attention to detail - Ability to organize, multitask, prioritize and work under pressure at times; team player - Good phone etiquette skills and understanding of phone systems - Ability to use MS Word, Excel and Outlook for basic/moderate level functions Benefits - Professional work environment - Student-centered focus - Talented and committed co-workers - Competitive compensation & benefits plan Company Description ECPI University, with campuses in Virginia, North Carolina, South Carolina, Florida and Online, is a recognized leader in awarding STEM+H degrees through innovative delivery of education to meet the needs of military and new-traditional students. For over 50 years, ECPI University has been helping students achieve their educational and career goals in a hands-on, student-centered environment, while working collaboratively with employers to ensure our graduates have the knowledge and skills they need to be successful. Growth at our university creates the need for dynamic, caring professionals who are dedicated to making a difference in people's lives.

Role Description We are seeking an experienced and patient-focused Virtual Medical Receptionist / Medical Administrative Assistant to join a busy Pain Management and Musculoskeletal Medicine practice. As the first point of contact for our patients, you will play a vital role in delivering an exceptional patient experience through outstanding communication, professionalism, and compassionate service. This position is ideal for someone with prior experience supporting U.S.-based medical practices, particularly in specialty care. The majority of our patients are older adults, so excellent English communication, clear pronunciation, and a polished, friendly phone presence are essential. The ideal candidate is highly organized, thrives in a fast-paced environment, and enjoys helping patients while supporting providers and the clinical team remotely. Qualifications - Speaks English fluently with exceptional pronunciation and articulation. - Has little to no noticeable accent and communicates clearly with an older patient population. - Is warm, personable, and confident on the phone. - Understands the workflow of specialty medical practices. - Builds rapport quickly and creates a positive patient experience. - Demonstrates professionalism, empathy, and a solutions-oriented mindset. - Is highly organized, detail-oriented, and dependable. - Thrives in a fast-paced remote healthcare environment. - Takes initiative and works well both independently and as part of a team. - Minimum of 2 years of experience as a Medical Receptionist, Medical Administrative Assistant, Patient Care Coordinator, or similar healthcare administrative role. - Experience supporting a U.S.-based medical practice. - Excellent spoken English with minimal to no noticeable accent. - Outstanding pronunciation and professional phone etiquette. - Strong customer service and interpersonal communication skills. - Experience handling high-volume inbound and outbound patient calls. - Excellent organizational, multitasking, and time management abilities. - Ability to work independently in a remote environment. - Strong attention to detail and commitment to delivering exceptional patient care. Requirements - Experience in one or more of the following specialties: - Pain Management - Orthopedics - Spine - Chiropractic - Physical Medicine & Rehabilitation - Musculoskeletal Medicine - Additional preferred experience: - eClinicalWorks (eCW) - Workers' Compensation (Work Comp) - Personal Injury Protection (PIP) - Spruce - Sales or customer service - Bilingual English/Spanish Benefits - This is a full-time contractor position (40 hours per week). - Pay rate of $6 - $7 per hour depending on skillset and experience. - Schedule: Monday through Friday, from 8 AM to 5 PM EST.

• Create, revise, and update drafts and technical drawings using AutoCAD • Ensure accuracy and clarity of all drawings in accordance with U.S. standards • Upload drafts, drawings, and supporting files into the internal system • Prepare and generate invoices • Manage billing, payroll and collections activities as needed • Assist with online presence tasks (posting, updates, content formatting, etc.) • Complete required compliance training • Perform basic bookkeeping tasks using FreshBooks (training will be provided) • Create 2D technical drawings and 3D models based on project requirements • Interpret and modify architectural, structural, mechanical, or electrical drawings as needed • Collaborate with engineers, designers, and project managers to ensure accuracy and feasibility • Revise designs based on feedback and client specifications • Optimize CAD files for manufacturing, construction, or presentation purposes • Stay up to date with CAD software advancements and best practices • Order materials and any other office tasks as needed • Perform other ongoing administrative tasks as needed to support operations

Title: Senior Administrative Assistant Location: Pittsburgh, PA Department: Commercial Services Full time Our growing Commercial Services Group is seeking a full-time Senior Administrative Assistant to join our corporate office in the Findlay Township area of Pittsburgh (near the Pittsburgh International Airport). Hybrid work from home will be an option once fully settled into job duties. This role is ideal for someone who enjoys keeping work organized while supporting a collaborative, fast-paced team. In this role, you will help drive the group’s success by: - Supporting the department VP in day-to-day business unit management through maintaining accurate records, databases, and project documentation and tracking business activity and project data to support operational reporting and decision-making. - Reviewing and formatting reports, proposals, and client deliverables with exceptional attention to detail. - Coordinating project and travel logistics to keep projects and teams running smoothly. - Providing professional administrative support through effective scheduling, communication, and client service. - Collaborating with a dynamic team to manage priorities, solve problems, and meet critical deadlines. What we’re looking for: - At least 5 years of administrative and/or office management experience in a professional office environment - Strong proofreading, editing, and document formatting skills - High proficiency with Microsoft Office products (Word, Excel, Outlook, Teams, SharePoint, PowerPoint) - Strong organizational skills with the ability to juggle multiple priorities and deadlines in a fast-paced work environment. - Excellent written and verbal communication skills with a client-service mindset - Ability to work both independently and in a collaborative, team-oriented environment - Flexibility, adaptability, patience, and problem-solving ability in a deadline-driven environment