About HopSkipDrive At HopSkipDrive, our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation. Through our marketplace, we connect kids to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts across the country. Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over over 20states. We continue to grow rapidly — earning a spot on the Inc. 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M to date. How we work We're an AI-forward company, and we expect every person on our team to be too. We use AI tools to do our best work — drafting, analyzing, building, and shipping faster than we could without them — and we invest in training, share what works, and govern AI use thoughtfully. We don't expect you to be an expert when you start. We do expect you to be curious, willing to learn, and ready to use the best tools available to move our mission forward. We're remote-first, mission-driven, and built for people who want to do work that matters with people who hold a high bar. Who We Are We are a driven, mission-focused team, passionate about transforming transportation through innovation and impact. Rather than just selling a service, we build lasting partnerships with school districts and government agencies, solving their toughest challenges with our vetted CareDriver marketplace and cutting-edge solutions. As a Revenue team, our goal is clear: drive revenue growth, deliver value to our clients, and redefine what’s possible in mobility — while making a meaningful difference for those who need it most. The Role The Regional Account Manager (RAM) is responsible for day-to-day account management and long-term account strategy across a Tier 2 book of business. This role owns retention, expansion, and overall account health while serving as the strategic quarterback for complex districts. With support from Regional Sales Management, the RAM sets and executes account strategy and provides recommendations to senior staff for required resources, collaborates cross-functionally with Metro Service Managers to drive operational excellence at the account level and plays an active role in identifying product-level gaps and strategies for product penetration by account. This is a revenue-owning role focused on driving measurable outcomes through strategic account planning, Challenger-led selling, and cross-functional execution. Success requires strong client communication skills, demonstrated commercial acumen, high operational rigor and the ability to proactively coordinate and align both internal cross-functional partners and senior external stakeholders. To excel in this role, you will be expected to take ownership of and demonstrate the following key job responsibilities: - In-Person Client Engagement: Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. Additional national travel may be needed and reliable transportation is required. - Spearhead Enterprise Growth: Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology. Build and execute district-level growth strategies, including multi-threaded stakeholder plans while owning retention, expansion, and overall performance of named accounts. - Manage Client Accounts: Deliver exceptional client service, build and maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders. - Seek Net-New Opportunities: Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity. Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology. - Communicate Tailored Value: Communicate confidently with client executives, influencing decision-making through data, insight, and outcome-based recommendations. - Partner Cross-Functionally: Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize our offerings to their needs. - Lead Pricing Discussions: Lead renewals and expansions, including structured negotiations and closing motions. Who You Are Required - 5+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments. - Proven ownership of retention and expansion revenue. - Strong executive communication and presentation skills. - Demonstrated success managing complex, multi-stakeholder accounts. - Advanced CRM discipline and data fluency (Salesforce or equivalent). - Experience leading cross-functional account execution. - Comfort operating in ambiguity with accountability for outcomes. Preferred - Experience in education, government, or regulated markets. - Familiarity with Challenger or similar insight-led sales methodologies. - Background in transportation, logistics, or marketplace platforms. Our Investment In You: We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision, and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is an $85,000-90,000 base with an OTE of $130,000 - $140,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options. HopSkipDrive is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. NOTE* This role will be remote but candidates must be based in the Los Angeles, CA area. There will be travel required. The role will require 2-3 days on-site client visits every week.

• Own the overall commercial relationship for assigned strategic accounts and targets. • Serve as the primary point of contact for corporate, procurement, and senior customer stakeholders. • Develop and maintain account strategies that align enterprise agreements with site-level execution. • Lead renewal planning and retention efforts to protect and grow existing revenue. • Gain and maintain approved or preferred vendor status with centralized procurement organizations. • Lead development, negotiation, and execution of master service agreements, national or regional contracts, and pricing frameworks. • Translate enterprise agreements into clear, actionable plans for Local Commercial Sales Reps. • Identify and pursue growth opportunities within existing accounts, including additional locations, service lines, or geographic expansion.

• Drive assigned account growth by prospecting, developing, and closing new business while expanding relationships with existing accounts [Own a portfolio of strategic accounts, developing and executing account plans while expanding relationships with existing accounts]. • Serve as the primary relationship owner of account management for healthcare providers, including physicians, genetic counselors, and staff. • Proactively identify risks to customer satisfaction, adoption, or retention and coordinate cross-functional action plans to address them. • Analyze account utilization trends and customer needs to identify opportunities for expanded testing adoption and revenue growth. • Deliver tailored, consultative sales presentations to communicate the value of GeneDx’s solutions and services. • Coordinate and execute both in-person and virtual client meetings. • Collaborate with cross-functional teams to ensure smooth onboarding, service delivery, and timely resolution of customer issues. • Lead business reviews with key stakeholders to evaluate account performance, identify growth opportunities, and strengthen strategic partnerships. • Lead educational efforts within the territory, including developing and executing in-office appointments, regional conferences events, physician lunches and dinners, and other engagement initiatives. • Stay current on clinical genomics developments, product offerings, and competitive landscape to position GeneDx effectively. • Maintain high field presence, with an expectation of 4.5 days per week spent in the field with clients. • Meet or exceed assigned sales targets, KPIs, and activity metrics. • Document customer opportunities, interactions, and updates in CRM and other business systems as needed, maintain a target clinician development pipeline. • Actively embody and encourage GeneDx cultural principles: be adaptable to change; communicate directly, with empathy; do what we say we’re going to do; be bold in our vision and brave in our execution; operate with a sense for action. • Demonstrate accountability and a strong work ethic, with a team-first mentality.

• Help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburn’s products and related access resources • Ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product • Deliver clinical product-related information and providing access related information, in line with Company policies, to appropriate HCPs • Achieve planned Braeburn goals, and patient access to product objectives and other expected performance measures for assigned geography • Demonstrate mastery of sales competencies in business acumen, scientific knowledge, and customer engagement • Provide information to help inform physicians and office personnel about access related information for Braeburn’s products • Effectively manage and support accounts, ensuring product access and resolving reimbursement issues • Collaborate effectively with all Braeburn cross-functional partners • Develop ongoing dialogue with customers to effectively anticipate and adapt to customers’ needs • Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct • Exercise fiscal control of operational expenses