• Support, manage, optimize and report on media campaigns for a portfolio of clients • Assist in and/or own campaign planning, builds, and ongoing management • Assist in and/or own client communications and updates • Partner with team members to ensure a high standard of work • Work effectively with team members to complete day-to-day tasks • Collaborate with peers to receive learnings • Execute on media platforms across Programmatic, Social, and Search • Utilize internal tools and processes for work and task completion

• Lead the development and execution of media plans and independently own client communications and platform trainings. • Own media strategy and campaign planning, builds, and ongoing management of our clients’ media efforts, including QA • Build trust and rapport with clients and own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution • Work effectively with team members to complete day-to-day tasks for both clients and internal efforts and actively seek opportunities to guide junior team members in need of assistance with tasks (internal and external) • Collaborate with peers to receive learnings, from both internal and external sources • Learn and act on explicit motivations/needs of both internal and external stakeholders, build baseline trust & rapport via written & verbal communication, and actively seek to understand and improve the client experience • Execute on media platforms across Programmatic, Social, and Search channels such as, but not limited to… • Utilize internal tools and processes for day-to-day work and task completion, e.g. Slack, GSuite, Salesforce, Workday, etc. • Keep up to date on Monks offerings and changes within the ad industry, and identify opportunities to enhance client services

Role Description The Enrollment Operations Coordinator is responsible for ensuring that all admissions-related documents are processed and updated within our CRM in a timely manner. The individual in this role verifies all student files are accurate and meet the requirements of our partner institutions. This person is also responsible for understanding all transfer credit policies and for completing transcript evaluations for their assigned partner institutions. What you'll be doing as an Enrollment Operations Coordinator: - Reviews and processes all incoming applications, transcripts, and supporting admission documents via mail, email, and other electronic formats. - Updates and maintains accurate records in our CRM and other essential systems. - Accurately evaluates transcripts for admission requirements and transfer credit according to partner standards. - Works within partner systems to update student information. - Works cohesively and collaboratively with Enrollment Advisors to assist in facilitating prospective student enrollment. - Determines when admissions files are ready to be prepared and sends files to partner institution for review. - Compliance with all personnel policies and procedures. - Ability to come to work and work the regular schedule and shift for the position. - Performs other duties and responsibilities as assigned by supervisor. Qualifications - Bachelor’s degree is required. - 1+ years of experience in Higher Education student records management required. - Must be experienced in processing student applications and transcripts. - Student transfer credit evaluation experience is highly preferred. - Proficient with Microsoft Office Suite including Outlook, Word, Excel. - Proficient with Adobe Acrobat or equivalent document management software. - Excellent written and oral communication skills. - Excellent attention to detail. - Critical thinking and problem-solving initiative. - Curious and confident to ask questions and learn quickly. - Ability to manage conflicting priorities and multiple tasks. - Team player. - Always demonstrate the Keypath values – Commitment, Collaboration, Innovation and Lifelong Learning. Benefits - Embrace the flexibility of remote, hybrid, and flexible work options. - Access a competitive array of medical, vision, and dental insurance plans. - Take advantage of our Employee Assistance Program (EAP) and various mental health and well-being support programs. - Invest in your future with our tuition reimbursement and professional development programs. - Secure your retirement with our 401(k) retirement contributions and company matching. - Enjoy our paid leave policies designed to ensure you have the time to rest and recharge. - Company-supported life and AD&D insurance, along with short-term and long-term disability coverage. - Inclusive parental leave programs designed to support you and your family.

• Create world class customer facing documentation which would delight and excite customers • Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective • Convert tacit knowledge to implicit knowledge