Role Description As Senior Legal Operations Analyst, Contract Lifecycle Management Strategy and Optimization, you will help redesign how UKG contracts at scale. Sitting at the center of Legal, Revenue, Procurement, Finance, and information technology (IT), you will translate business and legal objectives into automated workflows that improve revenue velocity, vendor efficiency, risk management, and user experience. - Design and optimize end-to-end contract workflows, including intake, routing, approvals, self-service, and automation. - Partner with Sales, Operations, Procurement, Finance, Legal, and IT to align contracting with upstream and downstream business processes. - Build reporting that surfaces cycle time, risk trends, bottlenecks, and opportunities to improve forecasting, deal strategy, and vendor management. - Lead enablement, training, documentation, and change management so business users adopt intuitive contracting experiences. - Define and execute a forward-looking contract lifecycle management roadmap, including artificial intelligence-assisted review, obligation tracking, and advanced automation. Qualifications - 3+ years experience configuring, administering, or optimizing contract lifecycle management platforms. - Experience designing cross-functional processes with Legal, Revenue, Procurement, Finance, operations, or IT partners. - Strong analytical skills, including the ability to use contract data, reporting, and operational metrics to identify trends, risks, and improvement opportunities. - Ability to influence stakeholders, document processes, lead change management, and drive improvements without waiting for perfect direction. Requirements - Experience with Ironclad. - Background in Legal Operations, Revenue Operations, consulting, business systems, or a similar operational role. - Experience building self-service contracting experiences, automated approval workflows, or executive-level contract reporting. - Interest in helping teams simplify, standardize, and scale how work gets done. Benefits The pay range for this position is $90,900 to $130,700. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at UKG Benefits .

Role Description This employee provides leadership for the supporting departments at the CPAP Supply Center in matters relating to the servicing of customers, achieves call center and individual quality and productivity goals in accordance with established objectives, and also manages individual projects and contributes to other operational initiatives outside of team responsibilities. - Ensure headcount of support departments is appropriate to support the business - Meet business targets on a monthly and yearly basis - Provide guidance and leadership skills to direct reports, assisting with management and direction of their teams - Key contributor in overseeing team workload and ensuring standard operating procedures are efficient and maximized for business performance - Focus and maintain performance efforts of the team on current business goals - Work to ensure that their direct reports are productive and meet their individual business objectives, and conduct their responsibilities in a professional and courteous manner - Successful experience influencing employees working remotely - Serve as a knowledgeable and productive part of the managerial team, offering solutions and new ideas to execute on business objectives - Participate, implement, and monitor new initiatives to enhance the performance of the team and the center as a whole - Oversee training and coaching of Representatives assigned to the team and provide refresher training as needed - Support a positive culture by driving execution daily and creating team engagement and excitement - Identify opportunities for process improvements - Ensure activities support the organization in achieving revenue and shipment targets - Ensure a positive customer experience Qualifications - 3+ years leadership experience - 4+ years of customer service-call center experience - Proven leadership skills in coaching, developing, and training call center personnel - Demonstrated history of meeting performance objectives - Excellent verbal and written communications skills are a must - Proficient with computer applications including Word, Excel, Outlook, and PowerPoint - Associate's or bachelor's degree preferred - Experience with call center productivity metrics preferred - Health care experience beneficial

Role Description We are seeking an organized, detail-oriented Case Operations Coordinator who excels at logistics and coordination and is passionate about advocating for people facing crisis. You’ll work from home. You’ll need a quiet space, fast internet, and the discipline to stay on task without close supervision. You will perform a wide range of coordination and administrative tasks to advance our mission of helping immigrants secure their future in the United States through asylum. Your primary focus will be managing the assignment of attorneys, both in-house and contractor, to asylum interviews and hearings, as well as scheduling the preparation sessions attorneys hold with clients. To do this job, you must be extremely organized and detail-oriented. You must be comfortable picking up the phone to call clients and attorneys to help coordinate between them, often under tight deadlines, and you must speak Spanish and English fluently, since you’ll use both languages every day on the job. You must be flexible: the nature of your tasks may change daily or over time, with you stepping up to do whatever is needed to give clients the best experience possible. Policies and procedures will change frequently, as we’re a fast-growing company constantly experimenting to optimize our delivery of services. To be clear, the work is at times intense: we're doing important, in some cases life-or-death, work for clients, on compressed timelines, and we’re serious about promoting a culture of excellence in all that we do. If you can handle that, and you’re passionate about supporting people who truly need the best help possible as they face a crisis, you’ll find working at Political Asylum Lawyers immensely rewarding. This role is open to candidates located in Argentina. What You'll Do - Coordinate with attorneys, both in-house and contractor, to ensure every interview and hearing on the firm’s calendar is covered, managing busy calendars and availability across multiple time zones. - Call clients in both English and Spanish to gather information, provide updates, schedule appointments, and ensure they remain engaged throughout their case development. - Accurately prepare and submit attorney appearance forms for each interview, within strict deadlines, to asylum offices, clients, and attorneys. - Serve as the primary liaison between clients and attorneys, ensuring clear communication flows in both directions and all parties stay informed of case developments and requirements. - Maintain detailed tracking systems to ensure no critical deadlines are missed and all submissions are completed on time. - Proactively identify potential issues or bottlenecks in case progression and communicate with teammates to resolve problems before they impact deadlines or client service. - Perform various coordination and other administrative tasks, as assigned. Qualifications - Commitment to the firm’s mission of helping immigrants secure their future in the United States through asylum. - Exceptional organizational skills and logistics management capabilities. - Fluency in Spanish and English. - Outstanding communication and interpersonal skills. - Detail orientation and a strong ability to manage multiple deadlines simultaneously. - Comfort and confidence making phone calls to clients and professional contacts. - Empathy and patience when working with clients in crisis situations. - The ability to work well under pressure and maintain accuracy during intense periods. - Tech-forward skills and eagerness to learn new online systems and procedures. - The ability to perform at a high level with minimal supervision. - Strong follow-up skills and a proactive, problem-solving mindset that anticipates needs and addresses issues before they escalate. Benefits - This position offers a monthly gross salary of USD 1,300 - 1,500, commensurate with experience and qualifications. - 11 U.S. federal holidays off (paid) regardless of your location. - Week between Christmas and New Year's — office closed, fully paid. - Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws. - Comprehensive training program — we invest in bringing you up to speed on our systems and best practices. - Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise. - Career advancement paths — we promote from within and create opportunities. - Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job. How to Apply To apply, please submit a resume and a cover letter, both of which must be in English. Your application won’t be considered without a cover letter. Your cover letter should explain why you’re uniquely qualified for this particular position, and why you would be a great fit for our law firm. Generic, copy/paste cover letters will be discarded. Upload your cover letter and resume, in PDF format, through the software program where you’re viewing this announcement. Please do not call or email us about this opening.

• Manage the assigned budget, ensuring appropriate resource allocation and financial goal achievement. • Provide leadership and team management by supervising, mentoring and developing assigned staff by setting clear goals and expectations, providing constructive feedback, and fostering a positive and collaborative work environment. • Evaluate individual staff and team performance and make decisions to improve staff performance, productivity, and efficiency. • Execute purchasing and expenses per the Branch budget plan. • Assist with planning and budgeting in line with operational tempo and oversee procurement and distribution of supplies and equipment. • Support personnel recruitment, deployment, and well-being in all aspects of the disaster cycle, managing schedules and work rotations. • Assist in developing QCPC team goals, provide specific feedback, and solicit regular input. • Support Volunteer Management in resolving personnel conflicts. • Participate in Participation Status Committees as needed. • Lead the leadership lifecycle program, including recruiting, onboarding, and developing Greyshirt volunteer leaders. • Support department needs during surges to address operational gaps. • Build and maintain relationships with donors, partners, and volunteers. • Lead capacity-building efforts, local relationship growth, disaster operations, and cross-functional collaboration. • Collaborate across the department as needed to meet goals and objectives. • Organize and participate in training and simulations for disaster response teams. • Coordinate/manage disaster response operations, including resource and personnel deployment. • Coordinate with volunteer organizations and partners to maximize resources. • Function as an Agency Executive. • As needed, provide EOC support and disaster response coordination across relevant agencies.