Compliance Manager Singapore Monday – Friday, 09:00 – 18:00 Hybrid Intro: You will report directly to the Director, Compliance and Risk, Singapore and also be responsible to ensure risk and compliance with the relevant legal and regulatory requirements as well as in-house policies and procedures for Singapore Corporate, Funds and Capital Markets business. Some of the things you’ll be doing: - Act as the Deputy Money Laundering Reporting Officer (“DMLRO”) for CSC Singapore entities - Provision of independent sound risk & compliance advice and support on client acceptance based on the prevailing company and group policies as well as the relevant local legislation, rules and industry practice - To conduct risk & compliance monitoring on a timely basis, including but not limited to regular review of client entities, transaction monitoring, processing & clearance of suspicious hits, and specific thematic review(s) - Provide compliance support to Corporate Legal Solutions (CLS), Funds and Capital Markets business lines, including regulated trustee and agency services. - Ensure compliance with MAS & ACRA obligations and liaise with internal stakeholders on licensed entity governance. - Support the implementation and monitoring of compliance frameworks for licensed entities, including regulatory reporting and breach management. - Liaise and deal with Internal Audit inspections or enquiries - To conduct risk & compliance investigation pertaining to incidents, complaints or administration issues (where required) - To conduct risk & compliance induction to new staff and provide ongoing risk & compliance training to existing staff - To prepare relevant risk & compliance management information & reports - To participate in ad hoc risk & compliance related projects What technical skills, experience, and qualifications do you need? - Degree holder in Law, Accounting, Finance or related discipline - Minimum of 5 years’ experience in compliance - Solid experience in managing risk & compliance framework in accordance to regulatory and statutory requirements - Experience supporting Capital Markets or financial services with licensed entity obligations (e.g., MAS & ACRA, AML/CTF). - Familiarity with CMS, SFA, TCA and MAS & ACRA regulatory expectations. - Prior experience working with regulated trustee, escrow, or agency services is highly desirable. - Sound knowledge of local regulations rules and regulations AML qualifications (ACAMS or equivalent) - Strong organization and time management skills - Ability to independently and effectively work with different stakeholders - Good command of both written and spoken English. A second language will be an advantage - Independent, meticulous, pro-active, attentive to details, self-motivated, outspoken, keen to learn, and capable of meeting new challenges with excellent communication skills About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. About the Team At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

• The Trade Compliance Coordinator supports the efficient and timely movement of goods worldwide. • Ensures legal compliance and provides import/export administration and control within rules and regulations. • Interfaces with internal and external customers, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipment. • Build customer relationship and provide excellent customer service, understanding their needs and goals • Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience • Monitor and manage ticketing system for customs compliance requests and resolve quickly • Monitor compliance at all times to ensure 100% adherence to laws, regulations, corporate policy, customer policies and requirements • Verify and review shipping documents and commercial invoices received for import and export customs purposes are compliant and correct for approval and complete customs exceptions tasks as needed • Facilitate information gathering and evaluate import and export restrictions and customs compliance regulatory requirements related to industry and impacts to supply chain • Proactively further regional matter expertise and communicate with the teams to ensure continuous awareness and understanding of policies and regulations • Advise customers on import and export restrictions and customs related matters • Responsible for daily tracking of operational metrics and meeting SLAs • Quickly escalate issues and keep management up-to-date with work orders and other items as needed • Identify gaps in current processes and procedures and suggest opportunities for improvement • Keep up to date on all regulatory requirements and procedures governing the import and export of goods, other government agency requirements, export controls and prohibited and restricted goods, data analytics, emerging tools, and best practices and proactively apply new knowledge to improve processes • Support the execution of projects and drive and execute assigned individually owned projects, as needed. • Support the implementation of new business initiatives and their smooth transition between the involved Compliance Teams. • Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #Li-Hybrid Job Description Responsible for designing and running quality assurance and compliance programs across the sales operations to ensure process adherence, accurate data, regulatory compliance, and continuous improvement. The role combines audit planning, data analysis, controls testing, training, remediation and cross-functional coordination to reduce risk and improve overall efficiency. Key responsibilities: - Develop and maintain a risk-based audit program covering Sales Operations CRM usage, approvals, contracts, quoting and billing (CPQ), licensing and data integrity. - Execute periodic audits (sampling, full-scope where required), document findings and quantify business impact. - Monitor and report compliance metrics and control effectiveness to Sales Ops leadership and stakeholders; track remediation progress. - Perform root-cause analysis on recurring issues and partner with sales, legal, finance, and product teams to design, pilot and implement corrective actions and process improvements. - Validate accuracy of key sales data (ACV bookings, Renewals) and ensure adherence to data governance standards. - Maintain and enforce policies, SOPs and documentation for sales processes; keep change log and version control. - Build and deliver training and enablement for sales and Sales Ops on controls, CRM best practices, contract/quote compliance and audit findings. - Leverage automation and analytics to scale monitoring (dashboards, alerts, automated checks). - Support regulatory or external audit requests and maintain audit trail evidence. Qualifications Required qualifications & experience: - Customer Service Quote to Cash operations deep hands-on experience. - 4+ years in sales operations, internal audit, compliance, finance operations, or related roles. - Proven experience auditing sales processes, CRM systems (Salesforce, HubSpot), or CPQ platforms. - Strong analytical skills; experience with SQL, Excel (advanced), and BI tools (Tableau, Power BI) preferred. - Demonstrated ability to drive cross-functional change and work with Sales, Finance, Legal and IT. - Excellent written and verbal communication; ability to present findings to executives and non-technical audiences. Success metrics (KPIs): - Reduction in audit findings over time / remediation closure rate - Percentage of compliant CRM records (data accuracy) - Time to remediate critical control gaps - Incidents of errors - Audit coverage (% of high-risk processes periodically audited) Behavioral competencies: - Detail-oriented and inquisitive, with strong ethics and objectivity - Pragmatic problem-solver able to balance control with sales velocity - Influential collaborator who can drive change without direct authority Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Amazing centrally located offices near the Bernabeu Stadium. - Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. - Up to 25 EUR per month for a gym subscription. - Flexible compensation plan for childcare & public transportation. - ‍ Reimbursement of up to 50% of the cost of English & Spanish classes. - Fresh fruit, cookies, soft drinks and protein shakes at the offie. - Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner. The base salary for this role is €42,000 - €72,000 gross per year, with a total on-target earnings (OTE) range of €46,200- €82800, including an annual performance bonus. You'll also be part of our broader total rewards package - including benefits tailored to where you live and how you work best. We set our pay ranges using objective criteria: the scope and level of the role, the skills it takes to do it well, and the relevant market data. Ranges are reviewed every year to remain competitive and fair. We're transparent about this because we think you deserve to know what you're working towards from day one. In accordance with the EU Pay Transparency Directive (2023/970), we publish salary ranges on every Nexthink role. We won't ask what you currently earn or your previous salary. What matters to us is what this role is worth and whether it works for you. Nexthinkers come from all kinds of backgrounds, and that's what makes us stronger. We welcome applications from everyone.

• Prepare clinical trial submission dossiers for Regulatory and Ethics Authorities, with a specific focus on Canadian and US regulatory submissions, including Import and Export license applications • Communicate with regulatory authorities, ethics committees, project teams and vendors on regulatory-related matters • Review translations of essential documents subject to clinical trial submission • Track the regulatory project documentation flow • Review documents to greenlight IP release to sites • Manage safety reporting to authorities • Deliver regulatory training to project teams • Assist with feasibility research and business development requests