Role Description The High School Spanish Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. Teachers provide instruction, support, and guidance, manage the learning process, and focus on students’ individual needs. Teachers monitor student progress through Stride K12’s learning management system. They actively work closely with students and parents/learning coaches to advance each student’s learning toward established goals. Teachers typically work from home but must travel occasionally throughout the year to various school functions, such as state testing or as otherwise required by the school. Qualifications - Bachelor's degree - Active state teaching license - Ability to clear required background check Requirements - Provides rich and engaging synchronous and asynchronous learning experiences for students - Commitment to personalizing learning for all students - Demonstrates a belief in all students’ ability to succeed and meet high expectations - Differentiates instruction based on student level of mastery - Augments course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools under guidance from principal and coach - Maintains grade book ensuring student academic integrity, makes student placement and promotion decisions, and alerts administrators to concerns about student performance and progress - Prepares students for high stakes standardized tests - Establishes and maintains positive rapport with families and regularly communicates with and responds to students and learning coaches/parents in a timely manner - Supports learning coaches/parents with student curricular and instructional issues, as well as basic troubleshooting in a virtual classroom environment that is in line with academy policies and procedures - Travels as required (on average once per month and/or approximately 20% of the time) for face-to-face professional development, student testing, and as required by school Benefits - Compensation based on education, experience, qualifications, work location, expected quality and quantity of work, required travel, external market, and internal value - Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections - Offers will typically be in the bottom half of the range Company Description K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. The mission of Dogwood Virtual School (DVS) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community.

• Learning Strategy & Solution Architect - Translates business needs into end-to-end learning solutions • Learning Governance & Stakeholder Management – Supports Learning Center of Excellence intake and governance • Project Management – Leads cross-functional project teams • Continuous Improvement & Innovation - stays ahead of learning technology trends and brings forward innovative approaches

Role Description The Senior Manager, Sales Training is a strategic and operational leader responsible for designing, delivering, and continuously improving enterprise-wide sales training initiatives that drive sales excellence and business performance across North America. This role oversees key areas of sales development including onboarding, technical/product training, professional selling skills, sales leadership development, and the company orientation program. This leader partners closely with Sales and Branch Leaders, HR, and branch training teams to ensure sales training initiatives and programs are scalable, aligned, prioritized, and impactful. In addition to leading core training initiatives, this role is responsible for helping shape the long-term strategy for sales capability development across the organization. The position leads and supports a network of sales training professionals through both direct and dotted-line reporting relationships. This role reports to the Director, Learning & Organizational Development with dotted-line reporting into the Sr. Vice President, North American Sales and is a key member of the Training Center of Excellence (COE) leadership team. Qualifications - Bachelor’s degree required. - Minimum of 8+ years of progressive experience in sales, learning & development or training. - 5+ years in a leadership role managing teams and sales training/enablement initiatives. Requirements - Building technical, product, and selling skills curricula. - Designing scalable sales capability strategies. - Leading onboarding and sales readiness programs. - Measuring business impact of training. - Experience managing RFPs, vendors, external partners, and budgets. - Experience supporting national multi-region sales organizations. - Experience building learning roadmaps tied to business outcomes. Benefits - Quarterly bonuses or commission, paid on a quarterly basis. - Medical, dental, and vision benefits. - Retirement contributions. - Employee stock purchase and bonus plans. - Paid holidays, vacation, sick days, funerals, and jury duty. - Years of service awards. - Employee discounts and referral bonuses. - Charitable contribution matching. - Education reimbursement.

Role Description The Quality Coach plays a vital role in ensuring our call center agents consistently deliver exceptional customer experiences while meeting client expectations and quality standards. Through performance monitoring, coaching, feedback, and collaboration with operations leadership, you'll help develop high-performing agents and drive continuous improvement across the organization. If you're passionate about coaching others, improving performance, and making a meaningful impact on customer service, we'd love to have you on our team. This is a full-time, remote position scheduled for 40 hours per week. The typical work schedule is Monday through Friday from 8:30 AM to 5:00 PM CST, which includes a 30-minute unpaid meal break each day. Work schedules may be adjusted as needed to meet business and client needs. Qualifications - 1-2 years of quality assurance, coaching, or call center experience preferred - Strong communication and interpersonal skills - Excellent organizational and multitasking abilities - Detail-oriented with strong analytical and problem-solving skills - Comfortable providing constructive feedback and coaching employees - Able to work independently while collaborating effectively with cross-functional teams - Familiarity with call center operations, quality standards, and customer service best practices Requirements - Monitor live and recorded customer interactions to evaluate agent performance against quality standards and client expectations - Ensure adherence to company procedures, client scripts, service level agreements, and regulatory requirements - Verify accuracy of claim documentation, coverage selection, claim routing, spelling, and data entry - Identify quality trends and opportunities for operational improvement - Provide timely, constructive coaching and one-on-one feedback to agents - Reinforce best practices and recognize strong performance - Partner with supervisors and team leaders to support employee development - Assist with coaching initiatives designed to improve quality scores and customer satisfaction - Generate and analyze quality reports, scorecards, and performance metrics - Identify recurring opportunities for improvement and recommend corrective actions - Collaborate with Operations leadership on quality initiatives and process improvements - Participate in special projects that enhance service quality and operational performance - Demonstrate First Call Claims Solutions' commitment to excellence by consistently following client scripts and service agreements - Selecting the appropriate coverage and claim type - Completing claim documentation accurately and thoroughly - Providing compassionate, professional customer service Benefits - Make a direct impact on agent performance and customer experience - Coach and mentor employees to help them grow and succeed - Partner closely with leadership to drive operational excellence - Help identify trends and implement quality improvement initiatives - Join a collaborative team focused on continuous improvement