Role Description Candidate will manage HR functions for a growing organization based in Orlando, FL with remote operations throughout the US and Internationally. - Management of the Human Resources team - Functioning as a Human Resource Business Partner for designated business units - Compliance with legal and regulatory requirements and all related reporting - Oversight of the performance management system and annual merit increases - Other duties as assigned Responsibilities - Human Resource Management: Oversight of all Human Resource functions ensuring corporate policies and guidelines are followed, employees are trained and developed to expand their knowledge base, provides advice and recommendations to enhance the department and HR Management throughout the organization. - Employee Relations: Manage progressive disciplinary action within the organization, conduct workplace investigations and coach managers through difficult employee situations and conflict. - Compliance & Policy Management: Ensure all HR practices, benefits administration and compensation plans comply with federal, state and local labor regulations. - HR Metrics & Analytics: Track performance metrics to measure the operational health of the workforce and optimize processes and budgets. Qualifications - Bachelor’s degree in a related discipline from an accredited college or university. Master’s degree preferred. - Minimum 7+ years experience in an exempt HR role. - PHR or SPHR certification preferred. - Minimum 5 years experience in an HR management role with a government contractor. - Minimum 5 years experience with labor relations and regulatory compliance to include Affirmative Action Plan administration, VETS 100, EEO-1 and OSHA reporting. - Experience with on-boarding processes. - Experience overseeing benefits administration to include enrollments, billing reconciliation, and open enrollment processes. - Experience managing annual performance appraisal processes and salary administration. - Willingness to work both with a team and independently. Customer focused. Emphasis on legal, moral, and ethical behavior. - Excellent communication skills (written/verbal) to include exceptional conflict resolution, negotiation and leadership skills to influence diverse teams. - Experience with Microsoft office products including Excel. Preferred Experience/Qualifications - Experience with ADP; experience with Deltek Costpoint, AI utilization for process improvements. Benefits - Medical, Dental & Vision Coverage - Wellness Program - 401(k) Matching - Disability (Short Term & Long Term) - Employee Assistance Program - Life Insurance - Education & Training - Generous Leave Policy (11 Federal Holidays, PTO, Military Leave, Bereavement and Jury Duty)

• Provide day-to-day guidance to divisional leadership and team members in the areas of employee relations, fostering leadership success, shaping the employee experience, onboarding, performance management initiatives, terminations and policy interpretation, improvement, and implementation. • Partner with divisional leaders and managers to create/edit job descriptions to reflect current needs of the organization. • Proactively audit existing job descriptions to ensure they are aligned to support departmental/organizational changes. • Provide performance management guidance to divisional leaders and managers (e.g., coaching, counseling, career development, disciplinary actions). • Work closely with leaders and team members to improve work relationships, build morale, and increase productivity and retention. • Collaborate with leaders and managers to identify business needs and develop tailored HR strategies to support those needs. • Lead employee relations investigations for respective divisions and manage documentation while maintaining confidentiality and resolving conflicts efficiently. • Lead performance and talent development processes for designated divisions, contributing to training delivery and ensuring alignment with organizational objectives. • Continually evaluate training programs to ensure effectiveness and relevance. • Utilize exit surveys via technology to analyze results trends and make recommended solutions to improve programs and policies.

Role Description We are looking for an HR Manager to join our growing international team and help build a high-performing, engaged, and future-ready organization. As our HR Manager, you will oversee the day-to-day HR operations for our international remote team. You will support employees and managers throughout the entire team member lifecycle, ensuring that HR processes are efficient and scalable. You will also play a key role in strengthening our company culture, driving engagement, and supporting the continued growth of our global organization. A Day in the Life of an HR Manager at GTE - Serve as the primary HR contact for team members and managers across our international remote team. - Manage the entire team member lifecycle, including onboarding, contract changes, promotions, and offboarding. - Maintain accurate records and HR documentation. - Support performance management, career development, and growth initiatives. - Advise managers on relations, performance, leave management, workplace policies, and other HR matters. - Coordinate HR operations, including leave administration, compensation and benefits administration, and documentation. - Develop, implement, and continuously improve HR policies, processes, and procedures. - Lead and support initiatives that enhance engagement, recognition, well-being, and company culture. - Analyze HR metrics and identify opportunities to improve processes and the overall employee experience. Qualifications - 3+ years of experience in Human Resources, preferably as an HR Manager, HR Business Partner, or People Operations Specialist. - Experience supporting an international remote workforce. - Knowledge of international HR operations. - Experience with employee relations, performance management, HR operations, and HR administration. - Excellent communication and relationship-building skills. - Highly organized, able to manage multiple priorities, and thrive in a fast-paced environment. - Proactive, resourceful, and solutions-oriented. - Passionate about building an exceptional employee experience and fostering a strong remote-first company culture. Requirements - Available to work full-time. Key Performance Indicators (KPIs) - Timely and accurate execution of HR processes throughout the employee lifecycle. - High employee engagement and satisfaction across the international team. - Compliance with applicable employment regulations and internal HR policies. - Successful delivery of HR initiatives and process improvement projects. - Accurate and up-to-date HR records and employee data. Your Team You will work directly with the CEO and collaborate closely with department leaders to support our people strategy and business objectives. You will also partner with our People & Culture team to continuously improve HR processes and create an outstanding employee experience across our global remote workforce.

• Works closely with Central Intake team • Is the “expert” on insurance related inquiries • Verify commercial insurance benefits when needed, concurrently with the influx of new referrals • Audit all new admission charts for multiple sites • Audits and verifies correct Notice of Election information entry and communicates with billing department • Verify all patient information is correct, change information as it is identified as having been incorrect • Communicate closely with Central Intake department, location business offices and corporate billing department • Validate and confirm entry of Medicaid, Medi-Cal and Medicaid Room and Board • Pinpoints potential areas of compliance exposure and risk of non-payment • Supports confidentiality policies including company policies, HIPAA, etc • Re-verify all payer information for multiple sites at the beginning of a new year and communicate liability to families/patient • Participates in department quality initiatives • Other duties as assigned