• Manage inbound sales inquiries via email, phone and zoom • Develop a new pipeline of potential customers through various forms of cold outreach • Conduct structured discovery calls with prospective advertisers and sponsors. • Track performance and identify upsell opportunities based on campaign success • Maintain structured, caring communication with clients, helping them feel supported • Coordinate cross-functionally with editorial, content, and delivery teams to ensure alignment and execution of campaigns • Maintain records in CRM and stay on top of contracts, invoices, follow-ups, and accounts receivable

• Manage inbound sales inquiries via email, phone and zoom • Develop a new pipeline of potential customers through various forms of cold outreach • Conduct structured discovery calls with prospective advertisers and sponsors. • Track performance and identify upsell opportunities based on campaign success • Maintain structured, caring communication with clients, helping them feel supported • Coordinate cross-functionally with editorial, content, and delivery teams to ensure alignment and execution of campaigns • Maintain records in CRM and stay on top of contracts, invoices, follow-ups, and accounts receivable

• Managing and growing Medallion’s most important customers • Building and fostering deep relationships with key stakeholders • Understanding business priorities and identifying growth opportunities • Acting as the voice of the customer internally to ensure their needs are met • Working cross-functionally with Implementation, Operations, Sales, Customer Support, Product, and Engineering teams • Ensuring customers achieve a significant return on and drive business success with their Medallion investment • Reporting to the Manager of Account Management

• Assist in pulling platform data & preparing reports for clients and internal teams, including campaign analysis of paid initiatives across social publishers, as well as programmatic DSP/SSP platforms such as Xandr, Groundtruth, Amazon • Assist in client relations, managing and supporting your clients as a day-to-day point of contact • Create and execute operations processes with an eye on efficiency, safeguards, and continuous improvement to ensure the success of both client teams and the ad operations team • Beta test internal proprietary technology and provide recommendations and feedback • Participate in weekly training, daily team meetings, quarterly company-wide meetings and more • Ensure client goals are met through proactive management and optimization