Medallion logo
Medallion

The all-in-one provider data network management platform for your credentialing and enrollment needs.

Senior Account Manager

Location

United States

Posted

1 day ago

Salary

$130K - $150K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior Account Manager

Medallion

• Managing and growing Medallion’s most important customers • Building and fostering deep relationships with key stakeholders • Understanding business priorities and identifying growth opportunities • Acting as the voice of the customer internally to ensure their needs are met • Working cross-functionally with Implementation, Operations, Sales, Customer Support, Product, and Engineering teams • Ensuring customers achieve a significant return on and drive business success with their Medallion investment • Reporting to the Manager of Account Management

Job Requirements

  • 5+ years of account management or customer success experience at a B2B SaaS startup
  • Proven experience leading and managing high touch healthcare and enterprise customer relationships
  • Achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis
  • Able to identify solutions, improve effectiveness of current strategies, and manage change
  • Previous experience creating growth plans and strategic business reviews for your clients
  • GTM and team oriented mindset
  • Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)
  • Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally
  • Strong operational skills that drive organizational efficiencies and customer satisfaction
  • Ability to influence and build credibility and trust across the organization and with customers
  • Problem solving, project management, interpersonal and organizational skills

Benefits

  • equity
  • bonus
  • benefits

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