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Oyster logo
Oyster

Creating a more equal world by making it possible for companies everywhere to hire people anywhere. 🌎 🌍 🌏

Payroll Operations Manager

PayrollPayrollOtherRemoteLeadTeam 501-1,000Since 2020H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

99 days ago

Salary

$100K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglishC++RPA

Job Description

Payroll Operations Manager

Oyster

• Manage and oversee a team of payroll specialists to deliver both in-house (native) and EoR payroll for Oyster's team members across multiple countries & timezones as assigned. • Managing, coaching, and monitoring the successful transition to, and adoption of, Oyster's automated payroll tooling and processes for delivering payroll at scale whilst maintaining Service Delivery targets and KPIs • Delivering a best-of-breed payroll experience, ensuring payroll queries are resolved in line with SLAs • Embrace and support Oyster’s automated payroll processes, collaborating with cross-functional teams (e.g., Payroll Transformation, Product) to continuously improve these processes • Managing and overseeing the execution of Oyster's Native payroll operations in Canada, EoR payrolls in the United States, Brazil and Mexico and PEO payrolls in the United States. • Performing the lead role in managing, communicating, and resolving payroll escalations pertaining to countries under your charge • Ensuring you and your team maintain professional knowledge of payroll legislative changes • Perform manager reviews on pre-payroll and post-payroll audits to ensure data integrity • Working closely with HR Advisory to manage enhancements to processes and legislative issues • Overseeing effective working relations and monitoring SLA adherence with local payroll vendors, accountants, and employment advisors • Leading optimization of payroll processes and engaging with cross-functional teams such as Product, Treasury, Accounting, and Finance Transformation • Building and developing your team through coaching, performance management, and career development planning • Leading due diligence, vendor selection, and implementation planning for new country launches • Presenting management reports on payroll metrics and operational performance to senior leadership • Assist team with equity, including RSUs & Stock Options • Provide backup support for payroll team members ("pods") during PTO or peak processing periods. • Mentor and develop payroll team members by fostering continuous learning and career growth. • Analyze payroll trends to identify discrepancies, inefficiencies, and areas for optimization

Job Requirements

  • Must have 7+ years of payroll experience, including at least 3 years of people management experience (hiring, coaching, performance management), leading a team of payroll professionals.
  • Responsible for oversight of end-to-end native (in-house) and managed payrolls across the Americas (Canada, US, Mexico, and LATAM)
  • Overseeing local country taxation & compliance e.g. taxation of benefits, expenses, income, national insurance, pension auto-enrolment, statutory payments.
  • Working closely with local payroll engines (software) throughout the Americas/LATAM.
  • Experience working with finance transformation, RPA, and process improvement teams to achieve automation and efficiency.
  • Experience managing payroll for 1,000+ employees across multiple jurisdictions/geographies
  • Project management experience leading payroll implementations or transformation initiatives
  • [BONUS] Recognized payroll qualification/diploma/certification (e.g., CIPP, FPC, CPP)
  • A reliable home internet connection (or be able to get one)
  • Fluent English language skills.

Benefits

  • Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
  • Mental health support: Access Plumm, our mental well-being service.
  • Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet. Spend it on a wide range of options; see the benefits catalogue for ideas.
  • Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
  • WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.

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