• Provide support to internal and external clients on complex topics related to retirement plans • Responsible for quality control and review for up to 200 small and mid-sized plans • Responsible for preparation of year-end compliance projects for up to 50 small and mid-sized plans • Responsible for answering questions and reviewing escalated or complex distributions • Assisting and completing complex projects and calculations such as missed deferral opportunities and plan audits • Assisting team members with research and consultation on plan administration projects • Interacting with Client Service Managers and Plan Sponsors on complex plan issues as the subject matter expert • Interacting with Plan Administrators to obtain answers on projects and help prioritize project completion • Collaborate with team members to improve departmental processes • Help meet individual, departmental, and company key performance indicators (KPIs)

• Providing support to internal teams on topics related to retirement plans • Preparing year-end compliance projects for small and mid-sized plans • Participating in the completion of complex projects and calculations such as missed deferral opportunities and plan audits • Assisting team members with research and consultation on plan administration projects • Interacting with internal Client Services on plan issues and liaising with seasoned subject matter experts • Partnering with external Plan Administrators to obtain answers on projects and help prioritize project completion • Collaborating with team members to improve departmental processes • Help meet individual, departmental, and company key performance indicators (KPIs)

• Owning the entire B2B sales cycle for IT services: from outbound prospecting and qualification to negotiation and closing • Actively building new pipeline and acquiring new enterprise clients (experience in pharma or life sciences is a strong advantage) • Managing long and complex sales cycles (typically 6–9 months), involving multiple stakeholders and decision-makers • Consistently meeting and exceeding sales targets , with a clear focus on revenue, deal value, and pipeline quality • Designing and selling consultative, solution-based offerings tailored to client needs • Working closely with technical and delivery teams to shape high-quality proposals and ensure realistic, value-driven solutions

Description and Requirements The Team You Will Join Join the nation's largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife's Group Benefits team, you'll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today's employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most. The Opportunity The Senior Product Consultant II is responsible for the development, management, and strategic evolution of MetLife's Supplemental Health Insurance product suite, including Critical Illness, Cancer, Accident, and Hospital Indemnity products across the United States. Guided by our purpose - always with you, building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this role offers the opportunity to shape a market-leading product portfolio that protects millions of employees and their families. The successful candidate will drive innovative product solutions, influence product strategy, and lead complex cross-functional initiatives that support business growth and enhance customer value. This is an exciting opportunity for a product leader looking to deepen their expertise in a rapidly growing business while making a measurable impact on MetLife's competitive position in the voluntary benefits market. Key Responsibilities - Provide product development and project management expertise for supplemental health products (Critical Illness/Cancer, Accident, and Hospital Indemnity). - Lead cross functional teams on complex projects to develop large/critical products; drive launch deliverables by working closely with key internal partners such as Pricing, Contracts, Operations, Technology, Training and Sales. - Specify market requirements for current and future products by conducting market research. - Perform competitive analysis to develop and implement go-to-market plans, working with all departments to execute. - Establish product positioning and manage product line life cycle from strategic planning to tactical activities. Required Qualifications - 8+ years of insurance product development and product management experience. - Demonstrated experience leading the development and implementation of insurance products from concept through launch. - Strong facilitation, negotiation, and cross-functional leadership skills. - Understanding of the U.S. Employee Benefits industry. - Proven ability to work independently, exercise sound judgment, and drive initiatives with accountability. Preferred Qualifications - Supplemental Health product experience, including Critical Illness, Accident, Cancer, or Hospital Indemnity products. - Experience with a competitor in the supplemental health or voluntary benefits marketplace. - Bachelor's degree preferred. - Experience leveraging AI solutions to improve product development, analysis, or operational effectiveness. - Advanced proficiency in PowerPoint and Excel for business case development, competitive analysis, and executive presentations. The expected salary range for this position is $107,000 - $132,000 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.