Role Description We are looking for a highly organised and empathetic Project Manager to oversee premium book production projects from initial client onboarding through to final printed delivery. This is a client-facing position requiring exceptional communication skills, emotional intelligence, and strong organisational ability. You will act as the primary point of contact throughout a 6–9 month project, ensuring every client receives an exceptional experience while coordinating multiple stakeholders and deadlines. The ideal candidate enjoys building relationships, thrives in a remote environment, and is passionate about storytelling and delivering high-quality work. Key Responsibilities - Manage multiple book production projects simultaneously from onboarding through to completion. - Serve as the main point of contact for clients throughout their journey. - Build strong, trusting relationships with clients and provide an exceptional customer experience. - Coordinate interviewers, writers, editors, and other contributors throughout each project. - Schedule and manage project timelines and milestones. - Track submissions, drafts, revisions, photographs, and approvals. - Ensure projects remain on schedule and communicate progress proactively. - Organise final production and delivery of completed books. - Maintain accurate records using CRM and project management systems. - Conduct regular meetings via Microsoft Teams or Zoom. - Work closely with internal teams to ensure quality standards are maintained. - Identify and resolve project issues before they impact delivery. - Manage approximately 25–30 concurrent projects while maintaining exceptional attention to detail. Qualifications - Excellent spoken and written English. - Warm, confident and professional telephone manner. - Proven experience managing multiple projects simultaneously. - Strong client relationship management skills. - Outstanding organisational and time management abilities. - High emotional intelligence with patience and empathy. - Exceptional attention to detail. - Ability to follow structured processes and systems. - Comfortable working independently in a fully remote environment. - Proficient in Microsoft Office 365. - Experience using CRM and project management software (HubSpot advantageous). - Reliable home office with a quiet working environment. - Willingness to work flexible evening hours when required. Requirements - Experience within: - Publishing - Editorial coordination - Production coordination - Client Success - Account Management - Luxury Hospitality - Concierge Services - High-end Event Management - Wedding Planning - Heritage or Oral History Projects Ideal Candidate Profile - Calm and composed under pressure. - Highly organised and process-driven. - Naturally empathetic and relationship-focused. - A strong communicator with excellent interpersonal skills. - Self-motivated and capable of working independently. - Passionate about storytelling, books, history, or preserving personal legacies. - Comfortable managing multiple priorities without compromising quality. Technical Skills - Microsoft Office 365 - Microsoft Teams - Zoom - CRM platforms (HubSpot advantageous) - Project management software - Remote collaboration tools Success in This Role - Delivering projects on time. - Maintaining exceptional client satisfaction. - Effectively managing multiple concurrent projects. - Building trusted, long-term client relationships. - Ensuring no project milestones are missed. - Maintaining high standards of quality and organisation throughout every project. What We're Looking For This role is ideal for someone who enjoys combining project management with exceptional customer service. You'll thrive if you're naturally organised, genuinely enjoy helping people, communicate with warmth and professionalism, and take pride in delivering meaningful, high-quality work.

• Lead end-to-end execution of retail store openings and refurbishments • Coordinate with internal teams, design partners, landlords, contractors, and vendors • Ensure projects are delivered on time, within budget, and to brand standards • Plan and execute exhibitions, pop-ups, and brand events • Manage vendors, suppliers, and stakeholder relationships • Track timelines, budgets, approvals, and project documentation • Identify risks and implement solutions to ensure smooth delivery

Role Description MWH is currently seeking an Assistant Project Manager to support the team in engineering, coordination, and construction of the civil, architectural, and structural packages on a large wastewater treatment plant (WWTP) project in Tampa, FL. This position will report directly to the Senior PM and is accountable for supporting all aspects of delivery for civil, architectural, and structural work, which may include: - Procurement - Contract management - Change management - Quality management - General management of other work-related issues The Assistant PM must ensure work is performed on budget, on schedule, and in accordance with the contract documents and other engineering standards. Qualifications - A Bachelor of Science or higher university degree in engineering, construction management, or a related degree. An equivalent combination of experience, skills, and training may be substituted. - 4+ years of experience in project engineering, site superintendent, or trade package management specifically in heavy civil, structural, or buildings construction. - Familiarity with preparing contract scoping documents, reading contract drawings and specifications, and basic construction principles and practices. Requirements - Provide leadership and support to the Trade Package Project Managers and Site Superintendents. - Procurement - Support Project Managers and Contracts Team in the development of trade and equipment procurement documents. - Change Management - Coordinate with PMs and Superintendents to review and evaluate proposed change orders. - Scheduling - Support PMs in weekly progress updates with the trade contractors and program schedule team. - Shop Drawings, RFIs, As-Built Drawings - Coordinate with Project Engineering team for timely processing of submittals and RFIs. - Issues Management - Attend routine meetings and track critical issues requiring resolution. - Quality - Understand quality requirements of assigned trade packages and coordinate with trade contractors. - Safety - Ensure the safe conduct of MWH personnel and monitor craft compliance with project safety program requirements. Benefits - Group health & welfare benefits including options for medical, dental, and vision. - 100% Company Paid Benefits: Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Spouse and Dependent Life & AD&D, Short Term Disability (STD), Long Term Disability (LTD), Employee Assistance Program, and Health Advocate. - Voluntary benefits at discounted group rates for accidents, critical illness, and hospital indemnity. - Flexible Time Off Program (includes vacation and personal time). - Paid Sick and Safe Leave. - Paid Parental Leave Program. - 10 Paid Holidays. - 401(k) Plan (company matching contributions up to 4%). - Employee Referral Program. Company Description MWH Constructors is a global project delivery company in heavy civil construction with a focus on water and wastewater treatment infrastructure. The company provides single-source, integrated design and construction services through a full range of project delivery methods.

Role Description The Project Manager will provide overall management, direction, and oversight for multiple projects, establish project objectives, deliverables and policies, act as liaison with customers, monitor project status and financial activities through administrative direction of customers. The Project Manager is ultimately responsible for the success of their projects, i.e., completing each project on time, within budget, and satisfying the customer. They are responsible for producing accurate, extremely detailed, and time-sensitive submittals, change order proposals, as well as material orders for commercial construction projects. They are also responsible for maintaining and driving higher profit margins for their projects. Duties & Responsibilities: - Read and interpret contract documents, including but not limited to scope of work, requests for proposal, project schedules, drawings/details, specifications, and opening schedules. - Responsible for capturing all pertinent scope changes and maintenance of project’s financials to ensure project’s success, measured in timeliness of materials and ability to maximize profitability. - Familiarity and competency with application of financial attributes: List pricing, buying programs, discounts and change order proposals. - Maximize buyout opportunities via suggestion of alternate products, value engineering options and other creative or proactive solutions. - Must be able to apply DFH knowledge of codes and standards, hardware templates, hardware locations, pre-fit sizing, machining sheets. Identify and articulate potential issues with applications, codes, and constructability and be able to provide solutions. - DFH Product knowledge: Hardware, Hollow Metal, Wood Doors, Interior Aluminum and Specialty Openings. - Prepare or work with detailer to create detailed submittals, shop drawings and product data utilizing state of the art industry software; Bluebeam/AutoCAD/Comsense. - Responsible for procurement in alignment with customer deadlines of materials through purchase orders and via machining sheets, templates and vendor ordering platforms. Ensure receipt of order acknowledgements. - Maintain constant and effective communication/collaboration with S&S Estimator, Detailer, Customers and Vendors to ensure that project materials meet specifications and/or expectations and that they are on time and on/under budget. - Generate RFIs and clarifications as well as provide practical solutions for any potential technical issues discovered during detailing process. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Customer Service Skills: - Demonstrates commitment to deliver outstanding service – both with internal and external customers. - Takes ownership to personally resolve customer problems (or find someone who can). - Listens well, asks clarifying questions, and checks for agreement with customers. - Committed to following up with customers in all instances in a timely manner. - Strong sense of accountability - ensures that you will do what you say that you are going to do. - Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful. - Positive attitude. Qualifications - Bachelor’s degree in a related field. - DHI Certifications. - Proficiency with Comsense Opening Suite or other similar industry software. - Proficient with manufacturer’s order writing programs: Assa Abloy (Extranet/CRC Dash), Curries (COW/Edge), Allegion (360 Portal), dormakaba, Masonite (DoorBuilder/DoorBuilder LIVE), VT (VT Online), Total Door (Doorbuilder). - Ability to provide design build assistance and specification writing. - Ability to lead and manage a successful project management team if/when required. Requirements - 7+ years in DFH distribution as a Project Manager with Detailing experience. - High level of strategy, proactive engagement to move through project ordering effectively; holds others accountable. - Manages and maintains vendor relationships. - Capitalizes on potential opportunities for companywide advantages. - Works on complex projects. - Ability to stand in for operations teams as needed. - Advanced knowledge of ISEC products, services, processes and projects. - Exposure to multiple or larger projects with increased scope and complexity. - Independent decision making. - Fully autonomous in position. - Directs activities; offers recommendations and solutions. - Demonstrates problem solving and mature judgement in anticipating and solving issues. - Assist in development/mentoring of Project Managers, Detailers and Project Coordinators; may have multiple direct reports. - May assist with hiring and performance reviews. Benefits - Medical, dental, and vision insurance. - 401(k) with company match. - Employee Stock Ownership Plan (ESOP). - Paid time off and company holidays. - Life and disability insurance. - Educational assistance and professional development opportunities. Equal Employment Opportunity ISEC is an Equal Opportunity/Affirmative Action Employer. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws. Work Authorization ISEC participates in the federal E-Verify program (if applicable). Applicants must be authorized to work in the United States at the time of hire. ISEC does not provide visa sponsorship now or in the future for this position.