Role Description The Regional Clinical Program Manager is responsible for the development, maintenance, implementation, and oversight of standardized, competency-based onboarding, training, professional development, and clinical readiness programs for Clinical Technologists (CTs) and Licensed Practical Nurses (LPNs) within clinic-based vascular service lines. This role serves as a clinical resource and dotted-line clinical leader to Clinical Technologist and LPN Leads within designated Markets, supporting workforce development, competency, clinical readiness, standardized workflows, and implementation of enterprise clinical initiatives. This position is open to remote workstyle if the candidate is located in our current operating markets. This is a HIGH TRAVEL position. Responsibilities - Determine the initial and ongoing clinical skills, education, training, and competency needs for Clinical Technologists (CTs) and Licensed Practical Nurses (LPNs) to consistently deliver high-quality patient care. - Utilize a variety of instructional methods and media to deliver education and training to CTs and LPNs, including but not limited to training manuals, training checklists, flowcharts, job aids, newsletters, videos, competency tools, and Learning Management System content. - Work collaboratively with Information Technology, EHR, and clinical leadership to create and update clinical training materials, workflow guidance, job aids, and videos related to clinical documentation and workflows. - Act as a super user and clinical resource for technology, clinical documentation, and clinical workflows. - Develop and implement education initiatives, including onboarding, competency validation, annual competencies, remediation, and just-in-time training based on needs assessments, workflow changes, new products or technology, incident reporting trends, patient experience feedback, employee feedback, and clinical performance opportunities. - Serve as the clinical program lead for Clinical Technologists (CTs) and Licensed Practical Nurses (LPNs) within assigned clinic-based vascular service lines, supporting onboarding, competency development, workforce readiness, coaching, and standardization of clinical workflows in partnership with clinic, operational, physician, and clinical leadership. - Serve as a role model, mentor, and clinical resource while maintaining competency in CT and LPN workflows, standards, and responsibilities. - Develop CT/LPN preceptors and Clinical Technologist and LPN Leads within designated Markets. - Partner with Clinical Technologist and LPN Leads in designated Markets to support and monitor: - Completion of required onboarding, web-based and in-person clinical training, skills signoffs, and competency validation. - Clinical readiness activities, environmental rounds, identification of trends, follow-up on corrective actions, and preparation for accreditation, quality, risk, and safety-related readiness activities. - Implementation and sustainment of enterprise clinical initiatives, workflows, and standards of care. - Compliance with clinical policies, procedures, documentation expectations, and standardized workflows. - Participate in the recruitment, onboarding, hiring, development, and retention of CTs and LPNs in partnership with clinical and operational leadership. - Maintain knowledge of applicable state and federal regulations and laws impacting CT and LPN scope of practice. - Partner with clinical, quality, risk, safety, and operational leadership to support clinical readiness, sustainment, and preparation for accreditation, patient safety, infection prevention, quality initiatives, and regulatory standards within clinic-based vascular service lines. - Seek opportunities for continuous improvement and collaborate with physician, clinical, and operational leadership on implementation of quality improvement, patient safety, and clinical standardization initiatives. - Provide reporting to clinical leadership regarding key aspects of CT/LPN onboarding, competency, clinical readiness, workforce development, and program performance. - Serve on committees, work groups, and enterprise initiatives as assigned. Culture - Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity. - Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our employee handbook. - Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization. - Other duties as assigned. Qualifications - Registered Nurse (RN) or LPN with current state or multi-state licensure. - At least 5 years recent clinical experience. - Basic Life Support (BLS) for Healthcare Provider required. - Prior clinical education, onboarding or competency-based training experience preferred. - Prior experience in vein, vascular, ambulatory, outpatient procedural, or clinic-based care settings preferred. - Multi-state and/or multi-site experience a plus. - A deep understanding of clinical processes and healthcare environments. - Knowledge of adult learning theories and principles. - Knowledge of infection control standards. - Knowledge of quality improvement, patient safety, infection prevention, and clinical standardization concepts. - Excellent written and verbal communication skills. - Proficient in the use of computer applications, including Microsoft Word, PowerPoint, Excel, Outlook and EHR systems. - Ability to work well independently and within a team structure. - Critical thinking skills and the ability to exercise sound judgement when making decisions. - Ability to inspire and motivate others in a team environment, both virtually and in-person. - Dependable; able to meet reliable attendance and punctuality standards for the role. - Must be able and willing to travel locally and regionally on a regular basis. - Must be able to provide proof of acceptable auto policy liability coverage limits of $100k for bodily injury per person, $300k for bodily injury per accident, and $50k for property damage. Company Description UVVC, is a leading provider of comprehensive vein and vascular care with over 60 clinics across Arizona, Illinois, Colorado, Florida, Georgia, Texas, and expanding. Our mission is to revolutionize vascular care by delivering an all-inclusive clinic experience that addresses every aspect of lower extremity vein, vascular, and wound conditions. United Vein & Vascular Centers (UVVC) is distinguished by its innovative approach to diagnosing and treating a variety of vascular conditions that affect the pelvis and lower extremities. With a team of committed specialists, cutting-edge medical technology, and a patient-centric approach that emphasizes minimally invasive procedures, UVVC ensures superior care and optimal outcomes for its patients.

Role Description At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. - Company car or car allowance - Health benefits to include Medical, Dental and Vision - Company match 401k - Eligibility to participate in Employee Stock Purchase Plan - Eligibility to earn commissions/bonus based on company and individual performance - Flexible paid time off (PTO) and sick time Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Requirements Salary Range: - $134,400.00 - $255,400.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Benefits - Passionate about developing our people through career development and progression - Supportive and engaged line management - Technical and therapeutic area training - Peer recognition and total rewards program - Committed to building an inclusive culture - Driven to Deliver – capturing the passion of our colleagues - Shaping solutions that have the ability to dramatically impact someone’s life - Building the company we all want to work for and our customers want to work with Company Description Over the past 5 years, we have worked with: - 94% of all Novel FDA Approved Drugs - 95% of EMA Authorized Products - Over 200 Studies across 73,000 Sites and 675,000+ Trial patients No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health at syneoshealth.com . Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

• Owns and oversees day-to-day process across the organization for their specific workstream, and ensures staff compliance with program workflows, clinical documentation, benefit resource allocation, and work distribution. • Responsible for oversight of complex or escalated case investigations and notifies department leadership as appropriate. • Coordinates department workload and identifies staffing needs or other resources to meet quality, quantity, and departmental goals. • Communicates changes in departmental processes and procedures to staff when necessary. • Serves as primary contact for staff, assigned internal and external programs and escalated issues. • Identifies potential process improvement opportunities across departments and makes recommendations to leadership as appropriate. • Audits staff processes and reviews cases with staff to assess compliance with established clinical and clinical support guidelines, workflows, and adherence to benefits structure and applicable regulations. • Consults with the leadership regarding complex and/or high-profile cases. • Recommends promotion, termination, hiring or reassignment of subordinates including scheduling and conducting informal and formal employee performance reviews, coaching and competency assessments. • Leads performance management, coaching, and talent development to build a high‑performing, engaged team. • Reviews performance issues with leadership and makes recommendations regarding level of discipline including developing performance improvement plans and delivering disciplinary action after reviewing with leadership and Human Resources. • Develops, implements, and maintains internal policies and procedures. • Coordinates department project planning to accommodate the company's annual business needs. • Works with management team to develop future programs and goals. • Collaborates with clinical staff and Medical Director regarding medical cases to ensure services are clinically appropriate. • Assists with development of department training materials. • Identifies educational opportunities for the staff. • Collaborates with Clinical Operations Division educator to provide educational opportunities. • Uses performance metrics and data analysis to identify trends, drive continuous improvement, and improve outcomes.

• Develop study-specific plans for each assigned project. • Meet with internal teams to coordinate efforts, provide recommendations and assess risks, and update project reports and spreadsheets. • Ensure fluent communication and interaction between internal departments in order to avoid obstacles during the course of the study. • Integrate all clinical supplies activities into the supply chain to support project logistic strategy and compliance with GxP requirements. • Participate in ongoing training on new regulations.