Role Description We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Sound like a perfect match? Apply now - we can't wait to hear from you! Schedule - Monday-Friday 7:30am-5pm Work Location - Remote Primary Responsibilities - Oversee patient flow from point of entry to destination and ensure timely, accurate and professional services. - Responsible for timely and accurate resolution of patients’ accounts. - Obtain specific information to generate accurate financial and demographic records, insurance verification, prior authorization, and coordination of benefits. - Communicate with payers and patients to achieve accurate financial information. - Accurate registration of patients, scheduling recurring appointments, answering incoming calls and directing patients and visitors appropriately. - Participate in operational aspects of the department and maintain performance improvement activities as required. - Participate in all infection control, department equipment training, regulatory compliance, organizational safety and fire safety programs. - Order, distribute and maintain designated and appropriate inventory of department related supplies. - Assigned higher complexity tasks than those expected from Associate-Rehabilitation Clinical Support and held to higher productivity and quality standards. Qualifications - High School Diploma/GED is required. - Two years’ experience in Rehabilitation Services or similar job duties (patient registration, insurance, scheduling) required. - Ability to work within a team and maintain collaborative relationships. - Basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS). - High level of interpersonal and problem-solving skills. - Ability to take initiative and meet objectives. - Effective written and verbal communication skills. - Excellent working knowledge of the Associate of Clinical Support Job Duties. Benefits - 401(K) retirement savings with employer match - Tuition reimbursement - Employee Assistance Program – Counseling at no cost to you - Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Role Description We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Schedule: PRN *As Needed* (24-30 hours max per week) Monday-Friday: 7:30am-5:00pm Work Location: Remote Primary Responsibilities: - Oversee patient flow from point of entry to destination and ensure timely, accurate and professional services. - Responsible for timely and accurate resolution of patients’ accounts. - Obtain specific information to generate accurate financial and demographic records, insurance verification, prior authorization, and coordination of benefits. - Communicate with payers and patients to achieve accurate financial information. - Accurate registration of patients, scheduling recurring appointments, answering incoming calls, and directing patients and visitors appropriately. - Participate in operational aspects of the department and maintain performance improvement activities as required. - Participate in all infection control, department equipment training, regulatory compliance, organizational safety and fire safety programs. - Order, distribute and maintain designated and appropriate inventory of department related supplies. - Adhere to departmental productivity, quality and service standards in support of operational goals. Qualifications - High School Diploma/GED is required. Requirements - 0-3 years Customer Service/Medical experience desired. - Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred. - Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS). Benefits - Access to diverse opportunities to learn and develop in meaningful ways. - Advanced clinical training and leadership development. - Promotion opportunities and cross training development.

• Plan, direct, coordinate, and deliver activities for designated clinical-study projects to ensure project objectives of quality, scope, cost, and time are accomplished. • Serve as primary point-of-contact and primary escalation point to the client. • Coordinate and oversee all functional services including external vendors to the established timeline and budget. • Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. • Ensure functional areas are fully aware of the study scope and are managing the scope for their functional areas accordingly. • Manage the financial health of assigned studies, including oversight of project profitability, billable project hours, and compliance with on-time, accurate billing and forecasting to support business objectives. • Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation. • Ensure Quality management for assigned projects, including eTMF Inspection readiness. • Maintain integrated collaboration with all functional operations in the delivery of the program. • Establish tracking metrics to monitor trial and team progress towards project goals. • Prepare project status updates and report on progress to clients and senior management. • Lead both internal and client meetings and set expectations for the project team. • Communicate effectively with client and Precision management to relay protocol/study issues. • Ensure study specific training compliance for the duration of the project. • Support business development and marketing activities as appropriate, including travel to Bid Defence meetings as required. • Perform other duties as assigned by management. • Ensure compliance with organisational training, time-reporting and any other administrative duties as required. • Provide ongoing feedback for functional team members including annual performance reviews. • Ability to travel domestically and internationally including overnight stays.

• Lead global clinical operations strategy and execution for assigned clinical trials. • Drive study startup including site selection, monitoring strategy, and operational planning. • Coordinate cross functional teams across geographies ensuring alignment on timelines quality and deliverables. • Monitor study progress including recruitment retention data quality and timelines and take corrective action when needed. • Identify risks early and implement mitigation and contingency plans. • Provide leadership direction and performance feedback to project team members. • Function as primary point of contact for sponsors on clinical operations topics. • Ensure compliance with ICH GCP regulatory requirements and internal processes. • Oversee maintenance and quality of study documentation and central files. • Support audits inspections and study closeout activities including database lock and archiving. • Provide strategic oversight of the integrated data delivery (IDD) framework and champion a proactive data-quality culture