Title: Distribution Escalation Consultant Location: Los Angeles United States Job Description: We are Farmers - where ambition meets opportunity. At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together! Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. About the role... The DM Hub serves as the centralized support, escalation, and performance‑enablement partner for District Managers. This role provides expert guidance, resolves complex issues, and supports DMs throughout their lifecycle - from onboarding to ongoing performance. The position manages escalations end‑to‑end, drives consistency across districts, and partners cross‑functionally to reduce friction and improve the overall DM experience. Work is performed independently with strong judgment and minimal supervision. What youll accomplish... - Support District Manager onboarding, ensuring new DMs receive clear guidance, resources, and navigation support as they ramp into their role. - Serve as the primary contact for complex escalations from District Managers and their staff, including issues related to compensation, incentives, staffing, marketing programs, policies, and operational processes. - Provide ongoing support that strengthens DM performance, offering clarity, direction, and proactive guidance to help DMs operate confidently and effectively. - Assess the nature, severity, and root cause of escalated issues, determining appropriate actions and coordinating with subject matter experts to resolve them efficiently. - Act as a centralized knowledge and navigation hub, helping DMs access the right tools, information, and business partners quickly. - Maintain accurate documentation of escalations, actions taken, and outcomes; identify trends and recommend improvements that enhance the DM experience. - Drive consistency across districts by ensuring aligned guidance, standardized processes, and clear communication. - Prioritize cases based on urgency and business impact, aiming for immediate resolution whenever possible. - Partner with key business stakeholders to implement corrective actions and prevent recurring issues. - Escalate highly complex or unusual cases to leadership when additional support is required. - Perform other duties as assigned, contributing to broader initiatives that support DM success and operational excellence. Education needed... - High School Diploma or equivalent required. - Bachelors degree preferred. Experience needed... - 5-7 years of experience in employee relations, customer relations, or similar role required. - Insurance industry experience preferred. - Prior experience working in an agency or District Manager office preferred. Physical Actions This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift. Benefits - Farmers offers a competitive salary commensurate with experience, qualifications and location. o CA Only: $91,350 - $154,990 o CO Only: $85,800 - $133,980 o HI/IL/MN/VT Only: $85,800 - $143,550 o MA Only: $85,800 - $143,550 - o MD Only: $85,800 - $143,550 o DC/NJ/NY/OH Only: $85,800 - $154,990 o Albany County, NY/Cleveland, OH: $91,350 - $133,980 o WA Only: $85,800 - $163,125 - Bonus Opportunity (based on Company and Individual Performance) - 401(k) - Medical - Dental - Vision - Health Savings and Flexible Spending Accounts - Life Insurance - Paid Time Off - Paid Parental Leave - Tuition Assistance - For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer Job Location(s): R_US - United States Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veterans status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Role Description This position is responsible for providing support to Kinetic field technicians, customer care centers, and facility provisioning groups with new customer installs, assignment of facilities, order modifications or cancellations, service delivery troubleshooting, and proper record keeping of customers service records. This position can be filled remotely anywhere within the country. What You'll Do: - Handle inbound calls from Kinetic technicians in a call center environment - Access and update customer facility records - Handle two chat session interactions simultaneously - Research, assign and update facilities on customer accounts - Assist technicians with Installation orders, troubleshooting and testing them to ensure they are working correctly - Properly maintain facility records for customer accounts - Program voice services in multiple switch platforms - Assist technicians with order modifications and cancellations - Communicate technical and escalated issues to management Qualifications - Ability to work flexible shifts and to adapt to changing work schedules, extended hours or weekends as required - Excellent attendance and punctuality - Detail orientation - Good verbal and written communication skills - Strong time management, organizational, and analytical skills - Ability to collaborate well with others - Ability to multi-task, problem solve and provide an excellent customer focused experience Requirements - High School diploma or equivalent and 4+ years experience with 3+ years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate. - Working knowledge of MIROR, MetaSolv, DCRIS, CAMS, Neustar SOA, WINCare, BPMS, and TDM/VoIP switch platforms (DMS100, DMS10/CS1500, GTD5, DCO, EWSD, Metaswitch or Metaview Web) - Technically minded / strong attention to detail - Highly self-motivated/ability to work independently, innovative and works well under pressure - Learns new processes quickly and adapts well to system transformations or process updates Physical Tasks - Sitting and Stationary: 67-100% - Carrying: Occasionally: 0-33% - Lifting-Lowering >1-15 lbs: Occasionally: 0-33% - Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% - Fine Manipulating: Frequently: 34-66% Audio Visual Needs - Hearing: Continuously: 67-100% - Near Vision: Continuously: 67-100% - Far Vision: Occasionally: 0-33% - Peripheral Vision: Occasionally: 0-33% Equipment Used in Job Performance - Computer - Printer - Telephone - Basic Office Supplies Benefits - Medical, Dental, Vision Insurance Plans - 401K Plan - Health & Flexible Savings Account - Life and AD&D, Spousal Life, Child Life Insurance Plans - Educational Assistance Plan

Requisition Number: 2357008 At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Client Insights Consultant provides year-round strategic consultative services with a consistent focus on the UnitedHealthcare Value Story, leveraging industry-leading analytics of health plan performance data to further support UnitedHealth Group's position as a trusted advisor and carrier of choice. If you are located in in Washington or Oregon, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: - This role is part of a dedicated strategic team that supports complex employer groups within Local Markets, generally within the Pacific Northwest region - The Consultant creates and presents compelling analytic insights and solution recommendations to a variety of fully insured and self-funded employer groups, most commonly through the delivery of annual Healthplan Performance Reviews - The Consultant sits within a regional market team consisting of an Analyst and Strategist, and works in coordination with local sales and account management teams and other stakeholders throughout UHG including Optum and OptumRx - The Consultant focuses on actionable insights and effective storytelling; navigation of our analytic tools and the distillation of compelling insights from health plan performance data is central to the role - The Consultant builds an analytic business case for proposed solutions and supports the sales and account management team in presenting recommendations to our clients - The Consultant will have no direct reports and will report directly to the West Region AVP You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Bachelor's degree - 2+ years in a customer-facing role, preferably within a sales, account management, TPA, or consulting environment - Healthcare experience with general knowledge of healthcare quality and affordability topics and emerging industry trends - Intermediate or higher skills within Office 365 applications, particularly Excel and PowerPoint - Demonstrated presentation skills, preferably with an executive-level audience - May reside in either Washington or Oregon, preferably near major metropolitan areas / airports such as Seattle and Portland Preferred Qualifications: - Experience in data analytics, data science, statistics or underwriting - Clear and concise written & verbal communication skills; successful virtual presentation experience Travel: - Travel may be required up to 25% of the time depending on customer needs Drivers license and access to reliable transportation is required *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description - Responsible for providing relationship management, project management, vendor management, and business and data analysis to support the firm’s investment areas. - Support all technology and data needs for the investment management process. - Coordinate all technology-related projects, processes, and issues for an investment platform. - Manage a variety of projects for specific investment team needs. - Leverage Factset, Bloomberg, Excel, and SQL to access and analyze instrument level security master and analytic data. - Work with the investment team to ensure that all analytic, risk, and performance data and tools are accurate and appropriate for the team’s investment process. - Analyze account and instrument-level data to verify accuracy of attributes and analytics. - Provide training and expertise on all technology tools and reports. - Review nightly data and calculation audit reports, analyzing any errors or exceptions, formulating resolutions, working with the appropriate technology staff to implement solutions, and testing to ensure that implemented solution has been completed. - Validate any new functionality enhancements to existing applications or newly created applications. - Work with the data management group to identify and resolve any data discrepancies, identify new data requirements, and come up with data delivery solutions. - Consult with management to ensure agreement on system principles. - Perform analysis and develop solutions for business problems. - Develop, document, and revise system design procedures, test procedures, and quality standards. Qualifications - Bachelor's degree in Finance, Mathematics, Engineering, or Computer Science (willing to accept foreign education equivalent) plus five (5) years of experience as a Technical Consultant or related occupation performing development, business analysis, or data analysis in the investment industry. - Alternatively, a Master's degree in Finance, Mathematics, Engineering, or Computer Science (willing to accept foreign education equivalent) plus two (2) years of experience as a Technical Consultant or related occupation performing development, business analysis, or data analysis in the investment industry. - Demonstrated Expertise (“DE”) developing factor-based risk models in Python. - DE calculating swap valuation models in MATLAB. - DE querying Postgres and Oracle databases using SQL. - DE calculating security level returns based on duration, convexity, and change in yield using Excel. Requirements - Telecommuting position: can be performed anywhere in the U.S. Benefits - Competitive and equitable compensation. - Salary range for this position is $146,806.00 - $180,000.00 USD. - Discretionary annual incentive award based on individual and company performance. - Comprehensive benefits package designed to support health, well-being, and financial security. - Core Global Benefit Offerings include: - Health & Welfare: Medical, dental, and supplemental health plans. - Retirement Savings. - Paid Time Off. - Company-Provided Leave Benefits. - Life and Disability Insurance. - Work/Life and Wellness Resources. - Locally Relevant Perks and Programs. Company Description Loomis Sayles is a performance-driven active asset management company that seeks to identify exceptional investment opportunities on behalf of institutional and retail clients worldwide. We believe active management fueled by proprietary, best-in-class research helps us achieve financial success for our clients. Founded in 1926, Loomis Sayles currently oversees approximately $417 billion in assets under management (as of 31 March 2026) for global clients spanning more than 50 countries. We foster a culture of entrepreneurialism, where all employees are empowered and encouraged to develop themselves and their ideas. Our culture centers on our shared IDEALS, the core characteristics of who we aspire to be as employees and an organization: - INCLUSIVE & DIVERSE - DEDICATED TO TEAMWORK - EXCELLENT - ACCOUNTABLE - LEADERS - SOLUTIONS-ORIENTED Loomis Sayles is committed to the continual improvement of our performance, processes, and people.