• Use AI tools—including Microsoft Copilot—to accelerate the analysis, documentation, and visualization of current-state processes. • Design simplified future-state workflows that integrate AI-assisted steps, digital enablement, and automation potential. Secondary Focus: Partner with Business Units Across the Enterprise • Serve as a consultative resource to departments seeking to streamline their operations. • Help business units identify opportunities to improve workflows using: o Microsoft 365 Copilot o Copilot Studio o Power Automate o Power Apps o Power BI • Translate business needs into conceptual solution outlines and value cases for teams who will implement them. • Document roles, handoffs, data flows, tooling dependencies, and pain points across Digital Workplace operations. • Analyze ticket data, performance trends, and workflow metrics to identify high-value opportunities for optimization and automation. • Maintain clear, accurate, and AI enhanced process documentation. • Use Lean, Six Sigma, and continuous improvement frameworks—augmented by AI insights—to redesign workflows. • Ensure changes adhere to ITIL best practices and operational readiness. Cross Functional Partnership & Change Enablement.). • Define KPIs and success criteria for each improvement. • Gather stakeholder feedback and refine recommendations based on performance data and maintain a backlog of continuous improvement and AI opportunity ideas.

• Conduct technical visits and provide post-sales support to industrial clients • Carry out installation and adjustments of equipment (dilution systems, dosing pumps, foam generators) • Monitor quality parameters and propose corrective actions • Perform tests and track operational results • Support installation and start-up of industrial laundries, CIP and OCP • Size chemical solutions for process execution (formulations/recipes) • Oversee sanitization processes — including night shifts • Propose technical improvements and new products in collaboration with the commercial team

• Lead complex performance improvement projects within their expertise pillar • Oversee project teams and ensure high-quality deliverables • Drive client value through analytics and strategic recommendations • Mentor and coach junior staff

• Conduct consultative conversations with professionals exploring growth and reinvention • Introduce qualified individuals to established leadership programs and frameworks • Facilitate strategic next-step discussions aligned with established communication frameworks • Utilize proven marketing systems and operational tools • Manage your own schedule and workflow in a fully remote setting • Comprehensive training is provided, along with ongoing professional guidance and resources to support consistency and skill advancement.