PTG

• Lead and support the design, configuration, testing, and deployment of Workday Payroll solutions • Partner with HR, Finance, and IT teams to gather requirements, document processes, and translate business needs into Workday configurations • Develop and execute test plans for payroll functionality, including regression, integration, and end-to-end testing • Support payroll operations during implementation, parallel testing, and cutover activities • Troubleshoot payroll issues, identify root causes, and provide timely resolutions • Ensure compliance with federal, state, and local payroll regulations, as well as internal company policies • Provide post-implementation support, system maintenance, and user training

• Partner with sales teams to shape and drive Workday opportunities from early-stage discovery through deal closure • Lead solution design sessions with prospective clients • Support proposal development, including solution approach, scope, pricing, timelines, and Statements of Work (SOWs) • Participate in client presentations, demos, and Orals • Design end-to-end Workday solutions across HCM and/or FINS and related modules • Provide guidance on best practices, trade-offs, and long-term system design • Lead Workday implementations across HCM or FINS modules • Build strong relationships with HR and executive stakeholders

• Document current and future-state HR processes and align them to ServiceNow capabilities • Offer expertise on best practices to support the implementation of scalable solutions across HRSD modules, including Lifecycle Events, Employee Center Pro, Case and Knowledge Management, and Employee Relations • Collaborate with HR stakeholders to gather functional requirements and define solution objectives • Create mock-ups and example outputs to guide design discussions and align expectations • Translate business requirements into clear, actionable user stories and functional specifications • Work closely with implementers and platform teams to ensure accurate and timely delivery

• Leads Workday reporting workstreams and delivers accurate, well-built Workday reports. • Owns project deliverables end-to-end and mentors junior analysts as needed. • Contributes directly to PTG’s growth through consistent, high-quality client delivery. • Design and build Workday reports (Advanced, Composite, and more). • Translate client requirements into technical designs. • Ensure reports’ data accuracy, security, and performance. • Create calculated fields and resolve complex report-related issues. • Validate outputs and support testing. • Lead requirements sessions and reporting workshops. • Manage assigned reporting workstreams and forecasts. • Provide innovative solutions to provide the best solutions for clients. • Mentor junior consultants, when needed. • Contribute to PTG documentation and best practices. • Stay current on Workday updates and recertifications.

• Support execution of the OCM strategy for Workday implementations (HCM, FIN, Student, Adaptive, etc.) • Assist with change impact assessments and stakeholder analysis • Track change risks, resistance points, and mitigation actions • Support readiness assessments and adoption metrics • Draft clear, employee-focused communications related to Workday changes • Assist with development of communication plans, timelines, and distribution strategies • Help manage communications calendars and ensure message alignment across workstreams • Support drafting of leadership and manager messaging • Support training needs analysis (TNA) activities • Assist in coordination of training logistics (ILT, virtual, on-demand, eLearning) • Help prepare training deployment communications and job aids • Support tracking of training completion and effectiveness metrics

• Lead end-to-end design, configuration, and deployment of Workday Financials and Adaptive Planning solutions for large, complex organizations • Partner with executive and C-level stakeholders to facilitate design decisions and align business strategy with Workday best practices • Advise clients on Workday optimization, transformation initiatives, and long-term roadmap planning • Drive innovation and influence internal practice direction through thought leadership, mentorship, and continuous improvement • Collaborate closely with cross-functional teams, including reporting, integrations, data conversion, testing, and change management

• Lead/manage mid to large deployments and resolve complex issues in creative and effective ways. • Support executive level expectations by providing internal suggestions to management. • Manage Workday full platform product implementations in the Project Manager role. • Ensure projects are properly planned and staffed. • Track issues and risks, communicate status, and escalate concerns. • Provide guidance and mentoring to Consultants working on their implementations. • Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes. • Ensure the project is delivered within the budget outlined in the SOW. • Present at Executive Steering Committee meetings. • Assist in the transition of the customer from professional services to product support. • Participate in the sales cycle when requested to gather requirements, formulate a delivery approach, and develop a proposal/SOW.

• Support the implementation, ongoing configuration, maintenance, and optimization of the Workday Recruiting module • Partner with HR and Talent Acquisition teams to enhance recruiting workflows, troubleshoot issues • Configure business processes and develop reports and dashboards that improve hiring efficiency and visibility • Support system enhancements, testing, release readiness, and best practice recommendations

• Execute assigned tasks using Workday methodologies, tools, and templates under guidance from senior team members • Contribute to project deliverables, taking ownership for accuracy, quality, and timely completion • Track assigned work and proactively escalate risks, issues, or dependencies • Participate in client workshops, design sessions, and working meetings • Support activities such as requirements validation, change impact documentation, communications, training preparation, and readiness efforts • Demonstrate core consulting skills, including professionalism, responsiveness, and attention to detail • Build foundational client relationship skills through day-to-day interactions and delivery support

• Lead end‑to‑end delivery of ServiceNow implementations across ITSM and CSM • Partner with clients, architects, and delivery teams to drive successful outcomes from discovery through go‑live • Manage full lifecycle ServiceNow implementations (scope, schedule, budget, risk) • Lead discovery, scoping, and release planning with business and technical teams • Partner with Solution Architects to align requirements to platform best practices • Serve as primary liaison across clients, executives, and delivery teams • Provide governance, status reporting, and risk mitigation • Support public‑sector and 311 citizen‑service programs (preferred)