• Provide business analysis and guidance to ensure alignment and integration across functional areas • Support implementation of initiatives with high complexity that affect multiple functional areas within the division • Support prioritization of divisional activities and track progress to goals • Autonomously drive initiatives and deliver results • Shape the strategic direction of the organization and deliver significant value to both internal and external stakeholders

• As the lead Civilian Federal SC, you will be responsible for all pre-sales activities associated to sales opportunities within the Federal Civilian market. • You will bring good knowledge and experience of executing sales cycles in this area and be adaptable to the end-to-end needs of the customer journey and sales cycle. • Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, executing POV’s and close out meetings, and other relevant activities to gain a technical close/win. • Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and differentiators, answering technical questions with credibility. • Work with multiple customer stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. • Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform. • Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value. • Execute flawless Technical Validation cycles (inc. POC/POV) to obtain the technical win. • Complete technical questionnaires, security questionnaires, and RFI’s and RFP’s in line with Federal requirements. • Participate in webinars, marketing events, trade shows etc.

• Service a book of clients supporting their retirement plan administration and recordkeeping • Communicate with clients and oversee recordkeeping tasks • Prepare valuation reports and conduct compliance testing • Develop and maintain strong customer relationships across many different industries • Answer a variety of client questions related to retirement plan administration • Perform yearly compliance testing and annual valuations for qualified retirement plans • Collaborate internally and externally to facilitate the responsible handling of plan assets

• Support Clinical Services teams in the validation of quality and processes consistency on the CPE editing engine • Provide support and subject matter expertise on Coding Validation (CV) • Act as a liaison for clinical information between internal partners and external customers • Provide resources to facilitate client understanding of Coding Validation policies and concepts • Review and analyze CV related client inquiries and Change Requests for clarity of intent • Collaborate with Client Teams to develop and maintain excellent client relationships • Support CPE Clinical Services quality assurance processes including pre and post release testing • Maintain Client Information Workbooks with updated information as needed for CV review