• Develop and execute a proactive communications strategy that builds trust, increases brand visibility, and enhances Gainwell’s reputation with key public-sector and healthcare audiences. • Drive thought leadership that positions Gainwell as a modern, mission-driven partner for Medicaid transformation—fast-tracking our presence in national and industry media. • Move quickly from strategy to execution, using agency partners, rapid content development, and strong narrative instincts to seize timely opportunities. • Craft compelling, high-impact communications for company leaders, including the CEO and CMO—LinkedIn posts, op-eds, remarks, and media soundbites. • Develop a drumbeat of external messaging tied to news moments, policy shifts, and Gainwell’s innovation efforts (e.g., AI, analytics, pharmacy carve-out, provider modernization). • Partner with growth marketing, government relations, and campaign teams to embed messaging into events, campaigns, and legislative outreach. • Oversee public relations agency relationships and drive media results across trade, national, healthcare, tech, and state policy press. • Pitch and place stories that reflect Gainwell’s unique value in the Medicaid space—particularly related to access, cost containment, and care quality. • Serve as a key advisor and hands-on partner in issue response and reputation risk management.

• Serve as the primary Analyst Relations lead for insightsoftware businesses, owning the full AR program including analyst engagement strategy, playbooks, and firm management, and budget. • Partner closely with the Sr. Communications Manager supporting the Data + Analytics business to ensure a cohesive, coordinated approach to the firm relationships we share. • Own analyst relations and public relations strategy and program direction for the Office of the CFO businesses, including developing briefing plans, identifying story angles, shaping press announcements and contributed content, and setting messaging priorities across both programs. • Direct agency execution of AR and PR programs, serving as the day-to-day contact to brief priorities, review outputs, and ensure quality and alignment with brand and messaging standards. • Track and report on AR and PR performance for the Office of the CFO businesses, including analyst coverage, media placements, and share of voice, to demonstrate impact and inform program adjustments. • Support crisis communications planning and response in coordination with the Director, Corporate Communications, and Sr. Corporate Communications Manager. • Collaborate with cross-functional stakeholders including Product, Marketing, and Sales to ensure communications are accurate, timely, and aligned to business objectives. • Partner with agency and internal stakeholders to ensure communications assets — including press kits, briefing documents, and messaging documents — are current, accurate, and reflect the business narrative. • Support internal communications for the Office of the CFO businesses, partnering with the Sr. Corporate Communications Manager who leads Internal Communications to develop employee-facing content that keeps teams informed on business priorities, announcements, and milestones.

• Produce storytelling that highlights employee contributions, member experiences, and community impact. • Manage distribution of stories across internal channels, while supporting management of our owned external platforms as needed (e.g. website and newsletters). • Develop content that supports strategic priorities in clear, accessible language. • Manage internal newsletter production from planning through distribution. • Coordinate content calendars and ensure alignment across communication moments and audiences. • Support development of internal PowerPoint materials with clear structure, formatting, and visual consistency. • Own day-to-day management of the company intranet, ensuring content is current, organized, and easy to navigate. • Partner with stakeholders to source, prioritize, and refine intranet content. • Format and present intranet content using light design to improve readability and engagement. • Monitor channel performance and engagement trends to inform improvements. • Recommend enhancements to content structure, timing, and delivery. • Maintain consistency in tone, voice, and messaging with the corporate brand identity to align with and reinforce the organization's brand and reputation.

• Produce storytelling that highlights employee contributions, member experiences, and community impact. • Manage distribution of stories across internal channels, while supporting management of our owned external platforms as needed (e.g. website and newsletters). • Develop content that supports strategic priorities in clear, accessible language. • Manage internal newsletter production from planning through distribution. • Coordinate content calendars and ensure alignment across communication moments and audiences. • Support development of internal PowerPoint materials with clear structure, formatting, and visual consistency. • Own day-to-day management of the company intranet, ensuring content is current, organized, and easy to navigate. • Partner with stakeholders to source, prioritize, and refine intranet content. • Format and present intranet content using light design to improve readability and engagement. • Monitor channel performance and engagement trends to inform improvements. • Recommend enhancements to content structure, timing, and delivery. • Maintain consistency in tone, voice, and messaging with the corporate brand identity to align with and reinforce the organization's brand and reputation.