Role Description The Major Account Development Manager will focus on business development, by selling Uniti’s full suite of strategic products and services to mid-market and enterprise customers. Our goal is to increase wallet share, increase customer satisfaction with Uniti, reduce churn, and increase our customer base utilization of strategic next-gen services and grow with additional new logo acquisition. The Major Account Development Manager will leverage a full support ecosystem consisting of an Area Sales Director, Customer Success and Sales Engineering teams. - Develop and maintain a comprehensive understanding of Uniti’s sales process, products, and solutions to ensure customers are under contract with the most strategic product set. - Develop a deep understanding of a customer’s business, corporate priorities, and industry to effectively identify solutions that align with the customer’s strategy and needs. - Develop, own, and document the multi-faceted account plan and growth strategy for each customer; manage priorities and ecosystem partners to meet established milestones and achieve sales growth objectives. - Act with a sense of urgency and work in close partnership with the Customer Success organization to assure customer issues are resolved quickly. - Develop and implement plans to create additional opportunities to cross-sell and up-sell accounts and increase overall total customer spend. - Develop and implement plans to acquire new logos within a defined list of potential prospect accounts. - Manage a pipeline of opportunities in saleforce.com including generation of accurate forecasts and attainment of assigned quotas. - Participate in, and successfully complete, all required training; participate in team meetings and activities as required. Qualifications - Verifiable record of success in enterprise level sales, owning a customer base and driving full life cycle management of sales, conversions, and renewals. - Prior strategic account management and consultative sales experience selling multiple products and solutions to medium and large businesses. - Strong interpersonal skills, organization skills, time management skills, listening skills, presentation skills, verbal, and written communication skills. - Ability to confidently network, build rapport and develop trusted relationships over time to execute mid to long term account plans. - Excellent presentation skills and ability to speak with business professionals at all levels in an organization and across multiple lines of business. - Strong PC skills, including expertise in MS Office. - Experience in building account plans and leading customer business reviews (MBRs and QBRs). - Experience driving strategic consulting services into new accounts while consistently achieving or exceeding sales goals by generating and maintaining a qualified pipeline. Requirements - Strong business, financial and technical acumen with negotiation and closing proficiency. - Strong problem solving and analytical skills. - Working knowledge of selling cloud-based communications and data solutions. - Independent, stress tolerant, self-motivated, competitive, assertive, proactive, and results oriented able to work with minimum direction. - Adept at prospecting and using effective consultative selling practices. - Understands market dynamics including demographics. - Minimum Requirements: College degree or equivalent and 8+ years field sales experience directly related to job (outside, direct sales experience) or 12+ years job related field sales experience or an equivalent combination of education and job-related field sales experience required. Physical Tasks - Standing Occasionally: 0-33% - Walking Occasionally: 0-33% - Sitting and Stationary: Continuously: 67-100% - Bending: Occasionally: 0-33% - Crouching: Occasionally: 0-33% - Carrying: Occasionally: 0-33% - Reaching: Occasionally: 0-33% - Lifting - Lowering >1-15 lbs: Occasionally: 0-33% - Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% - Fine Manipulating: Frequently: 34-66% Audio Visual Needs - Hearing: Continuously: 67-100% - Near Vision: Continuously: 67-100% - Far Vision: Occasionally: 0-33% - Peripheral Vision: Occasionally: 0-33% Equipment Used in Job Performance - Computer - Printer - Fax - Telephone - Basic Office Supplies - Copier Benefits - Medical, Dental, Vision Insurance Plans - 401K Plan - Health & Flexible Savings Account - Life and AD&D, Spousal Life, Child Life Insurance Plans - Educational Assistance Plan

Role Description The Account Manager is responsible for fostering relationships with clients and ensuring the effective placement of qualified healthcare professionals in a specified region. They play a key role in ensuring the delivery of high-quality staffing solutions, instilling confidence in the services we provide to meet the needs of our clients. The Account Manager will serve as the primary liaison between the Company and Key Client Stakeholders, ensuring the delivery of high-quality staffing solutions. Essential Functions - Serve as the primary point of contact for client inquiries, concerns, and ongoing staffing needs. - Build and maintain strong client relationships by understanding staffing trends, workforce needs, and long-term goals. - Work with clients to identify contract openings, staffing requirements, and cross-selling opportunities; prepare and deliver proposals, quotes, and service information. - Demand forecasting utilizing historical data and market insights to align staffing resources with clients’ goals and service level agreements. - Negotiate client bill rates, contract terms, and ensure timely follow-up on open orders. - Collaborate with the Sales team on larger opportunities and account strategies to expand market share. - Partner with Recruiting, Credentialing, Compliance, Housing/Travel, and Billing teams to ensure timely fulfillment of staffing requests, proper logistics, compliance standards, accurate invoicing, and client satisfaction. - Collaborate with Staffing team to prioritize client orders. - Identify, present, and onboard qualified candidates; facilitate interviews and client feedback. - Ensure staffing requests are fulfilled within agreed timelines and service levels. - Provide guidance and support to assigned staff to ensure they meet client expectations. - Monitor and assess performance of placed staff, proactively addressing issues to maintain high service quality. - Resolve client concerns promptly while upholding company standards of excellence. - Establish and track client Key Performance Indicators (KPIs) (e.g., fill rate, time-to-fill, retention, response times) to ensure alignment and mutual success. - Conduct regular business reviews with clients, incorporating KPIs, spend analysis, and workforce planning discussions. - Prepare and deliver regular performance reports, updates, and staffing metrics to clients and leadership. - Drive Continuous improvement initiatives based on client feedback and operational data. - Stay informed about industry trends, competitor activity, pay rates, and regulatory changes to guide staffing strategies. - Accurately document client interactions, job details, and orders in internal systems, ensuring compliance with company standards. - Achieve or exceed activity goals, performance metrics, sales quotas, and revenue targets. - Perform other duties as assigned. - Must have the ability to perform the essential functions of the job with or without reasonable accommodation. Qualifications - Minimum of 1 year (preferably 2 years) of related experience in account management or customer success, ideally within healthcare staffing or home healthcare settings. - Proven track record of meeting or exceeding sales targets or customer retention goals. - Experience using CRM software (e.g., Salesforce, HubSpot) to manage accounts and sales activities. - Familiarity with community resources and ability to work under pressure are essential. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and collaboratively in a team environment while managing multiple client accounts. - Strong customer focus with a proactive attitude toward client success. - Excellent organizational skills. - Proficiency in Microsoft Office Suite and staffing management software. - High School Diploma or equivalent required. Bachelor’s degree in healthcare management, business administration, or a related field preferred. Benefits - Competitive compensation, benefits, and wellness program. - Medical Insurance. - Dental Insurance. - Vision Insurance. - Life Insurance. - Disability Insurance. - Voluntary Insurance. - 401(k) plan. - Tuition Assistance. - Pet Insurance. - Variety of Wellness options through Burnalong, including a robust online platform of classes and programs as well as local gym access.

Role Description Leads key relationships with the industry’s largest Collision Multi-store Operators (MSOs), and is responsible for the revenue, growth, and account health for some of OEC’s most profitable and strategic partners. - Builds and cultivates mutually beneficial relationships at multiple levels of the organization, within assigned accounts. - Nurtures relationships with Senior Management to ensure strong and trusting bonds and thought leadership throughout the organization. - Understands partner goals and initiatives and how they relate to and affect OEC goals and initiatives within account. - Understands the competitive landscape and customer needs to effectively position OEC’s solutions. - Partners with Product to modify or enhance OEC solutions to fit and exceed customer needs and goals. - Builds strategic account plans, sets objectives, and partners with other OEC stakeholders to execute action plans. - Closes $1M+ deals within assigned accounts for all OEC products that support the Collision Industry. - Stays informed of industry trends, competitor activities, and market developments. - Leverages knowledge to provide strategic guidance and support within assigned accounts and with internal stakeholders. - Monitors account metrics to proactively identify potential risks, opportunities, and customer health. - Forecasts accurate bookings to ensure finance and organizational resources are prepared for any changes in account revenue and needs. Qualifications - A bachelor’s degree from an accredited college or university is required, with a focus in Sales or related discipline. - In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree. Requirements - At least 7 years of experience providing consultative sales and/or account management with enterprise level or strategic clients. - A proven track record of successfully closing multiple $1M+ deals within assigned accounts. - Prior experience leading cross functional team projects and cross functional leadership meetings, including business reviews. - Able to effectively consult with large strategic customers to understand their needs and to have them purchase OEC solutions. - Strong communication skills and ability to prepare for and present to cross functional teams within large strategic customers and within OEC. - Ability to effectively set customer expectations and to re-set customer expectations, if necessary. - Experience communicating difficult information to customers. - Entrepreneurial outlook to exceeding customer expectations. - Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change. Benefits - Full benefits starting Day 1: Medical, Dental, and Vision. - 401(k) with company matching up to 4%. - Unlimited Paid Flex Time Off plus 10 company-paid annual holidays. - Company-issued laptop. - Monthly communication stipend. - One-time home office equipment stipend upon hire. - Professional development programs. - Tuition assistance available after 1 year of service. - Employee resource groups and exclusive employee discounts.

• Build and nurture long-term relationships with clients • Guide onboarding process for customers • Act as a trusted advisor, recommend solutions and strategies • Monitor account health and customer engagement • Collaborate with sales, product, and engineering teams