• Act as a facilitator for agile teams, promoting Scrum practices and continuous improvement; • Ensure the quality and predictability of deliveries in a sustainment environment; • Monitor delivery, capacity, incidents and SLA metrics; • Remove impediments and facilitate communication between technical teams, the business and stakeholders; • Manage operational requests, prioritizing activities according to business impact; • Support the resolution of critical incidents by coordinating teams and tracking actions until the environment is stabilized; • Promote the evolution of delivery processes, encouraging agile best practices and collaboration across teams.

• Lead our bi-monthly New Hire Orientation sessions in person in one of Tonal’s hub locations and send orientation materials and communications to new hires and collaborative stakeholders in a timely manner • Coordinating and executing the onboarding process; this involves submitting and processing paperwork to appropriate departments, creating new employee files, coordinating orientation, and supporting training efforts. • Partnering with and supporting our HR Business Partners with day-to-day HR administration and improving the employee lifecycle. • Supporting and assisting our global workforce, being a first point of contact for HR; including providing employee documentation, assisting with general HR questions and supporting system troubleshooting. • Following the offboarding process when required, including updating key stakeholders and actioning the offboarding workflow • Collaborating closely with our Recruiting, Workplace, Legal and IT teams on the employee experience. • Be an expert on our HR systems and maintain the data across them. • Proactively identifying improvement opportunities within HR systems and processes • Auditing compliance measures and data entry in accordance with HR policies on a weekly basis. • Maintaining and ensuring necessary documentation is stored in employee files.

Role Description St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Heart and Vascular department. - Shift/Hours: Full-Time – 40 hours/week, First Shift. - Remote role once fully trained. No evenings, weekends, or holidays required! The Clinical Office Assistant provides customer-focused service and support to patient flow in a unit based. This position may be responsible for a variety of duties based on the operations of department, including: - Patient registration - Patient scheduling - Patient billing - Assisting with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments) - Medical records retrieval, release, or collection - Data entry - Answering phones Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws. Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. Qualifications - High school graduate or GED - Medical terminology - Computer fluency/literacy - Communication skills (verbal and written) - Maintain patient confidentiality - Organization and prioritization skills - 1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions. Requirements - Non-Exempt FLSA Status Benefits - Competitive pay and comprehensive health coverage within the first 30 days. - Generous paid time off and flexible work schedules - Retirement savings with employer match - Tuition reimbursement and professional development opportunities - Wellness, mental health, and recognition programs - Career advancement through mentorship and internal mobility

Role Description We are seeking a bilingual (English Spanish) Intake Specialist who will serve as the first point of contact and voice of the firm, ensuring every interaction leaves a positive and professional impression. In this role, you will manage high-volume communications, guide prospective clients through initial conversations, and coordinate essential administrative processes that keep operations running smoothly. You will play a key role in capturing accurate information, maintaining consistent follow-up, and helping the team stay organized and responsive. This position is ideal for someone who thrives in a fast-paced environment, enjoys connecting with people, and can balance empathy with efficiency while delivering exceptional service. At Job Duck, you will contribute directly to client experience and help drive seamless communication between clients, providers, and internal teams. Responsibilities - Transferring calls - Handling front desk duties - Scheduling - Answering calls, emails, faxes, and texts Qualifications - Bilingual communication (English Spanish) - Customer service and client-facing communication - Active listening and information gathering - Multitasking and prioritization - Attention to detail and accuracy - Professional phone presence - Adaptability in high-volume environments - Organizational and administrative coordination Requirements - Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) - Languages: English Compensation Compensation Range: $1,015 to $1,100 Application Process Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.