• Manage medical billing using SimplePractice. • Submit and monitor insurance claims. • Perform insurance eligibility verification. • Process copays, coinsurance, and patient balances. • Prepare and send patient invoices. • Ensure claims are processed accurately and applied correctly to deductibles. • Assist with provider credentialing for future practitioner onboarding. • Prepare, organize, and submit credentialing documentation. • Monitor credentialing applications and follow up as needed. • Create and manage weekly content for Facebook and Instagram (one post per platform each week). • Manage and organize email communications. • Conduct patient reactivation outreach. • Make outbound calls for appointment confirmations and follow-ups. • Provide backup phone support when needed as the practice grows. • Perform additional administrative tasks that support daily clinic operations.

Role Description Join the Cenikor Foundation as an Administrative Services Coordinator and become a key player in our mission to deliver behavioral health solutions and addiction recovery services. At Cenikor, we are committed to accessibility, accountability, and community, ensuring that quality healthcare is available to all. As part of a dedicated team, you will support our operations, facilitating smooth communication and efficient processes that empower us to serve over 14,000 clients annually. Your role will be pivotal in maintaining the infrastructure that allows us to guide individuals through their recovery journey, from detox to outpatient services. Embrace the opportunity to contribute to a nonprofit organization that values education, equity, and the removal of treatment barriers, helping us create better health and better lives for those in need. If you're passionate about making a positive impact and thrive in a collaborative environment, we invite you to apply and join our cause. - Coordinate daily administrative operations, including scheduling appointments, managing correspondence, and maintaining records to ensure efficient office functioning. - Assist in the preparation and monitoring of budgets, expense reports, and financial documentation to support the organization's fiscal responsibilities. - Facilitate communication between departments and external parties, ensuring all inquiries are addressed promptly and professionally to uphold the organization's commitment to communication and community. - Organize and oversee special projects and events, coordinating logistics and resources to align with the organization's mission and values. - Implement and maintain office policies and procedures to ensure compliance with organizational standards and promote a culture of accountability and equity. Qualifications - Bachelor's degree in business administration, management, or a related field. - Minimum of two years of experience in administrative support or office management. - Strong organizational and multitasking skills with attention to detail. - Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse groups. - Proficiency in Microsoft Office Suite and familiarity with office management software. Requirements - Bachelor's degree in business administration, management, or a related field. - Minimum of two years of experience in administrative support or office management. - Strong organizational and multitasking skills with attention to detail. - Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse groups. - Proficiency in Microsoft Office Suite and familiarity with office management software. Benefits - Above-average compensation - Company pension plan - Flexible working hours - Home Office Company Description Cenikor promises behavioral health for all. For nearly six decades, we have been helping people recover from addiction. We believe better health and better lives are always possible, and strive daily to remove barriers to treatment, because healthcare means nothing if you can't afford it.

• Prepare invoices to Lekker Code Germany • File and organise invoices in our Google Drive (e.g. Google, Vodacom folders) • Follow up on open administrative matters • Follow up on freelancer timesheets • Prepare client invoices • Support internal team with invoice-related questions • Process bank statements in Google Sheets and pay bills across all bank accounts • Orchestrate our accountants in Spain, Germany and South Africa (gathering and providing the right documents) • Handle payroll processing for employees • Track upcoming deadlines and due dates, and send timely reminders • Manage inter company invoicing between Lekker Spain and Lekker Germany

Role Description This position is contingent on contract award. The Medical Support Assistant Lead provides day-to-day oversight for Medical Support Assistant services supporting VA Puget Sound Health Care System Community Care scheduling. This role focuses on workload assignment, quality control, staff support, production reporting, and escalation across consult intake, Veteran and provider outreach, appointment scheduling, documentation, and care coordination workflows. Location: Puget Sound, WA Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. Pacific Time, excluding federal holidays, unless otherwise directed. Work is performed remotely from a contractor-provided work location. If directed, work may occur at the American Lake or Oxbow campus. Supported sites include Seattle, American Lake, Oak Harbor, Mount Vernon, Everett, Auburn, Olympia, and Puyallup. Key Responsibilities: - Serve as a lead point of contact for Medical Support Assistant workflow performance, helping address scheduling, documentation, customer service, and escalation needs in a timely and professional manner. - Assign workloads, monitor compliance, conduct audits and competency checks, support staff development, and maintain master workload lists for the MSA team. - Oversee Community Care scheduling workflows, including consult intake, outreach to Veterans and providers, appointment coordination, documentation, and escalation in accordance with VA requirements, VHA directives, and SOPs. - Track quality and timeliness standards, including documentation and data integrity, seven-day scheduling expectations, 24-hour voicemail response, urgent message response, appointment accuracy, patient satisfaction, productivity, and complaint follow-up. - Coordinate with interdisciplinary care team members, VA and non-VA providers, specialists, hospitals, diagnostic and treatment facilities, and community-based programs to support access to care. - Support accurate patient identification, demographic updates, health insurance collection, record scanning and updates, and documentation within CPRS, EHRM, or other required patient care systems. - Help ensure daily review and disposition of active and pending consults, Electronic Waiting List items, Recall List items, Audio Care communications, and other Community Care scheduling priorities. - Support required reporting, onboarding status tracking, training completion, privacy and security compliance, quality correction plans, and timely escalation of performance or confidentiality concerns. Qualifications - High School Diploma or GED required. - One year of specialized experience collaborating with medical clinicians across multiple disciplines, scheduling interdisciplinary appointments, and applying advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community. - Advanced knowledge of medical terminology, clinical flow, access-to-care processes, and healthcare scheduling workflows across multiple clinics, specialties, and community resources. - Experience using advanced patient care systems, including CPRS or EHRM, Electronic Waiting List, Recall List, Audio Care communications, patient healthcare portals, or similar systems. - Ability to organize work, set priorities, delegate tasks, train staff, manage workflow priorities, follow up on pending items, prepare reports, and communicate tactfully with Veterans, family members, providers, internal teams, and external customers. - Must be able to read, write, and speak English effectively; U.S. citizenship is required. - Ability to pass or possess VA Public Trust Clearance and complete required VA onboarding items, including background processing, fingerprinting, PIV credentialing, required privacy, security, and HIPAA training, and facility requirements when working on VA property. - Ability to work in a typical office environment with prolonged sitting and standing; may require bending, stooping, and lifting up to 15 lbs. - Resume required for final submission. Preferred - Experience supporting VA, VHA, Community Care, or care-in-the-community scheduling workflows. - Experience leading Medical Support Assistant, healthcare scheduling, or administrative support teams in a structured healthcare environment. - Experience supporting quality control, audits, competency checks, training, production reporting, or workflow improvement in a healthcare setting. Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. - Additional benefits include a 401k plan, paid time off, and an annual bonus. - International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. Equal Opportunity Employer (EEO) Statement International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Work Location Washington