• Drive revenue cycle management performance across. • Develop and execute a strategic roadmap focused on efficiency, quality, and financial performance. • Lead and facilitate revenue cycle meetings, including denials management sessions. • Partner with multidisciplinary teams—including hospital and national leadership, as well as third-party vendors—to achieve revenue cycle improvement goals. • Promote an inclusive culture by identifying, sharing, and implementing best practices across process and operations teams. • Deliver measurable improvements and financial benefits through continuous improvement methodologies. • Serve as a change agent, clearly communicating and embedding continuous improvement initiatives. • Eliminate process inefficiencies and strive to enhance customer satisfaction using proven tools and methodologies. • Adapt quickly to scope, priority, and timeline changes while maintaining focus on business performance. • Establish trusted advisor relationships with client stakeholders and leadership. • Prepare and deliver executive-level presentations to both internal and external stakeholders. • Motivate and inspire project stakeholders with positivity, collaboration, and accountability. • Stay current on industry trends, regulations, and changes related to healthcare billing and reimbursement.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Program Director is a senior delivery leader operating as an individual contributor, accountable for orchestrating and enabling the successful execution of large-scale, complex programs-often spanning multiple projects, geographies, and business units. This role is responsible for strategic leadership, program governance, stakeholder engagement, and ensuring the delivery of transformative business outcomes through the ServiceNow platform. While the primary focus is on strategic oversight and leadership, the Program Director is expected to demonstrate the capability and willingness to engage hands-on when needed-rolling up their sleeves to drive progress, solve problems, and ensure success. Key Responsibilities - Set strategic direction for a select group of complex programs, ensuring alignment with business goals and customer value. - Oversee and enable Program Managers and Project Managers, ensuring consistent delivery in accordance with established standards and ServiceNow best practices. - Ensure robust processes and forums are in place to effectively manage and control risk, change, resources, and financials. - Build and maintain strong relationships with executives, partners, and customers; provide executive-level updates and act as a trusted advisor, guiding the customer on actions required for success - Foster a high-performance, collaborative team culture by critically assessing the skills required to achieve a successful outcome. - Ensure alignment and collaborate with Customer Success to deliver measurable business outcomes and maximize value realization for customers - Collaborate with Customer Success to establish comprehensive Program Governance (Strategic, Portfolio, Technical, Program, and Project). - Support pre-sales by shaping solutions, contributing to proposals, assessing delivery risks and lead the efforts around program structure and governance for large opportunities. - Champion the adoption of AI-driven delivery methodologies to accelerate implementations. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 15+ years of progressive experience in professional services, program management, or equivalent roles within large, complex consulting organizations. - Extensive experience with SaaS platforms and organizations, especially ServiceNow, including relevant product trainings - Ability to articulate a compelling Platform Story and the business challenges ServiceNow can address, familiarity with ServiceNow product configuration is a plus. - Demonstrated success in providing oversight for multi-million-dollar, multi-project programs for strategic accounts. - Demonstrated expertise in enabling customers to adopt and integrate AI and automation solutions, as well as utilizing these technologies to optimize internal program delivery processes and inform strategic decision-making. - Extensive experience in supporting customers through business transformations (OCM) and guiding them through high-level organizational change elements while driving technical transformation. - Strong financial acumen, with experience in program budgeting, forecasting, and value realization. - Excellent communication, negotiation, and executive stakeholder management skills. - Project Management certification (PMI - PgMP (Program Management Professional), MSP (Managing Successful Programs), or equivalent) and Agile/Scrum/SAFe experience is a plus. - Ability to travel as required (up to 50%). Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Role Description - Excellent people management & leadership skills and strong team player - Strong decision making and problem-solving skills - Strong influencing, communication and persuasion skills at all levels - Strong technical accounting acumen with ability to comprehend and apply technical guidance to complex scenarios - Ability to present and effectively communicate complex accounting issues - Strong organization skills, with the ability to manage and prioritize multiple, competing tasks, while maintaining attention to detail - Ability to work under pressure in a fast-paced demanding environment - Ability to manage and stay connected with internal and external stakeholders in a remote working environment - Highly customer focused and results oriented - Self-starter, ability to work both independently and collaboratively, as needed - Strong organizational awareness, with ability to recommend improvements in a rapidly changing environment - Fluent in English is essential; additional language skills (i.e., Spanish or Portuguese) is a plus Qualifications - Minimum of 10+ years revenue recognition ASC 606 and accounting US GAAP experience - Minimum of 8+ years of management and leadership experience - Business degree, masters or MBA qualification Benefits - Competitive benefits that support our people with flexible medical, life insurance, and retirement options - Encouragement for employees to give back to their communities through volunteer programs Company Description Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Advance advocacy efforts across state governments throughout the country. • Manage relations with state officials and stakeholders. • Work with executives to grow and develop ARB’s product offerings. • Focus on advancing ARB’s state legislative and regulatory agenda. • Introduce and educate legislators and stakeholders about ARB’s social casino and sweepstakes operations. • Lead engagement with external lobbying firms, trade associations, and other political organizations. • Execute ARB’s legislative strategy and messaging in coordination with partners. • Serve as a strategic liaison between government affairs and key internal teams. • Regularly brief stakeholders on legislative and regulatory developments. • Advocate on behalf of the company and its customers before policymakers. • Interpret complex legislation and assess business impacts. • Oversee ongoing legislative monitoring and analysis. • Actively participate at high-impact industry events, conferences, and forums.