DraftKings is a sports-technology and media entertainment platform founded in 2012 to change the way consumers engage with their favorite athletes, teams, and s
Principal Site Reliability Engineer
Location
United States
Posted
5 days ago
Salary
$200K - $250K / year
Seniority
Lead
Job Description
Principal Site Reliability Engineer
DraftKings
• Define and execute the long-term strategy for our Kubernetes platform across Google Kubernetes Engine, Amazon Elastic Kubernetes Service, RKE2, and on-premise environments, ensuring reliability, scalability, and operational consistency. • Drive architectural decisions across critical infrastructure, including cluster lifecycle management, networking, identity and access management, observability, autoscaling, capacity planning, and cost optimization. • Lead large-scale platform initiatives across multiple engineering teams, establishing technical direction, engineering standards, and measurable outcomes that improve platform reliability and developer experience. • Establish and evolve reliability practices by defining service level objectives, service level indicators, and error budget frameworks that align platform performance with business priorities. • Build automation-first infrastructure through Infrastructure as Code, GitOps workflows, self-healing systems, and internal platform tooling that improve engineering velocity and reduce operational overhead. • Champion the responsible adoption of AI-powered engineering capabilities that improve operational efficiency, accelerate incident response, and enhance developer productivity. • Lead critical platform incidents, drive post-incident improvements, and strengthen platform resilience through automation, capacity planning, and operational excellence. • Mentor senior engineers, influence technical strategy across the organization, and elevate engineering excellence through architecture reviews, coaching, and technical leadership.
Job Requirements
- A Bachelor's Degree in Computer Science or a related technical field.
- At least 8 years of experience designing, operating, and scaling distributed cloud and on-premise infrastructure, including at least 3 years operating at the Staff, Principal, or equivalent technical leadership level.
- Proven experience leading large-scale infrastructure or platform initiatives that require cross-functional alignment and long-term technical ownership.
- Deep expertise with Kubernetes, including cluster architecture, networking, storage, security, operators, lifecycle management, and large-scale production operations.
- Extensive experience building and operating production infrastructure in AWS and Google Cloud Platform using Infrastructure as Code technologies such as Terraform, Pulumi, or similar tools.
- Strong software development experience in Go, Python, or both, with expertise in GitOps, continuous integration and continuous delivery, observability, distributed systems, Linux, and reliability engineering principles.
- Experience incorporating AI-powered tools into engineering workflows while applying sound judgment around reliability, security, and operational risk.
- Exceptional communication and leadership skills with a proven ability to mentor engineers, influence technical strategy, and drive engineering excellence.
- Experience working in regulated industries, hybrid cloud environments, contributing to open-source projects, or holding cloud certifications is preferred.
Benefits
- bonus
- equity
- benefits as applicable
Related Guides
Related Categories
Related Job Pages
More DevOps Engineer Jobs
Intermediate/Senior DevOps Engineer
Rival TechnologiesA pioneer of conversational market research technology and the leading authority on insight communities globally
• Lead a team of DevOps engineers, providing guidance, support, and career development opportunities. • Design, implement, and manage scalable, secure, and reliable cloud infrastructure using AWS, including integration with other 3rd party platforms. • Automate and optimize infrastructure management tasks using infrastructure as Code like Terraform, Cloudformation, AWS CDK. • Develop and maintain CI/CD pipelines to ensure efficient, secure and high-quality code deployment. Assess risk and mitigation strategies during the software delivery lifecycle. • Monitor and maintain system performance, ensuring high availability and reliability of all production systems. • Troubleshoot and resolve infrastructure and application issues, providing root cause analysis and implementing preventive measures. • Conduct regular security audits with our Security team, implementing necessary measures to ensure compliance with industry standards and best practices. • Represents the DevOps team at Change Advisory Board (CAB) meetings and signs-off releases. • Stay updated with the latest industry trends and technologies, continuously improving and evolving the DevOps processes and tools.
Role Description The Field Service Engineer (FSE) is the front-line field service representative and is responsible for fulfilling the customer's expectations during field service activities. The FSE is experienced in Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process. The FSE may mentor junior FSEs and provide basic training. What you will be doing: - Ensures excellent performance of troubleshooting, repair, installation, maintenance, customer training and/or general support for JBT Marel machinery at customer facilities. - Maintains own skills and is technically proficient in the skills necessary to install, troubleshoot, repair and train customers on JBT Marel equipment/solutions and carry out routine maintenance jobs. - Ensures quality and disciplined preparation and reporting of the visits to update customer support coordinators and field service administrators to ensure best possible customer outcome. - Sets priorities in accordance with the needs of the company and the customer. - Ensures the customer will experience a confident, emphatic and competent service from the organization. - Ensures that in situations where the service delivery to the customer is compromised, the Field Service Engineer will escalate the matter according to the company's processes to ensure the right support to the customer. - Follows company processes consistently: - Secure a meeting with the customer upon arrival onsite and receive briefing from the customer. - Prepare and execute the work as agreed with the customer. - Manage the customer experience. - Identify sales and service opportunities. - Identify/update/validate information of the Installed Base. - Process hours and expenses. - Technical reporting. - Keep stakeholders informed and updated. - Inform the Customer Support about arrival time if outside of expected window. - Confirm reception of a work order to the resource planner. - Update Customer Support and customer on progress of the work. - Debrief customer on work done and performance of the machine. - Report on quality issues and non-conformity (NCR). - Other duties assigned as required by the business. Qualifications - Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Ability to execute agreed tasks & deadlines against performance criteria (KPI). - Result orientation, ability to follow through and respect deadlines. - Customer face-to-face interaction skills and commercial service skills. - Social perceptiveness. - Technical competence in an engineering discipline. - Computer literate. - Good grammar and communication skills. Requirements - Degree in Mechanical, Electrical and/or Software engineering or similar knowledge level. - Technical college degree preferred. - Recognized product training on food processing equipment preferred. - Strong communicator with analytical skill and the ability to work under pressure. - Excellent English skills, both written and verbal. - Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage. - CANDIDATES NEED TO BE LOCATED IN THE CENTRAL MIDWEST (IOWA, NEBRASKA, MISSOURI, ILLINOIS) OR IN NORTH CAROLINA. Benefits - JBT Marel offers benefits on day 1 of your employment, including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
Role Description Client is seeking a DevOps Engineer to support and oversee the broader DevOps ecosystem for their client environment. This role will focus on maintaining and improving DevOps processes, infrastructure automation, and operational standards across multiple projects and teams. Unlike project-specific DevOps roles, this position is responsible for the health, stability, and standardization of the overall DevOps environment. The engineer will collaborate with development teams, resolve issues across the DevOps pipeline, and help establish best practices for infrastructure management and deployment processes. This role requires a strong background in Infrastructure as Code (Terraform) and Azure DevOps and the ability to work independently while coordinating with distributed teams. Qualifications - EXPERTISE with Terraform (Infrastructure as Code) and Azure DevOps - Experience working within DevOps environments and CI/CD pipelines - Ability to troubleshoot infrastructure and deployment issues across multiple systems - Strong understanding of DevOps principles and automation practices - Ability to work independently in a distributed team environment - Strong communication and collaboration skills - Quick Execution, Strong Initiative without being prompted, self-starter Requirements - Support and oversee the overall DevOps environment across multiple teams and applications - Maintain and improve infrastructure automation using Infrastructure as Code tools - Troubleshoot and resolve DevOps pipeline and environment issues - Implement and enforce DevOps best practices and operational standards - Assist development teams with DevOps-related requests and technical challenges - Monitor system reliability and deployment processes - Communicate effectively across engineering, operations, and technical stakeholders - Help standardize processes across the DevOps ecosystem - Manage incoming DevOps requests and provide guidance to internal teams Preferred Qualifications - Experience with GitHub and CI/CD workflows - Strong experience writing and maintaining YAML pipelines - Familiarity with Agile development environments - Experience supporting multiple development teams in a shared DevOps environment
Mid+ PHP Developer
Lean Solutions GroupLean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.
Role Description We are looking for a Senior PHP / Laravel Developer with strong experience building and maintaining scalable SaaS applications using Laravel. This role requires someone who not only has solid PHP experience but also possesses a deep understanding of Laravel's architecture, ecosystem, and best practices. The ideal candidate has hands-on experience designing maintainable applications, implementing asynchronous processes, troubleshooting production environments, and integrating third-party services. You should be comfortable working independently while collaborating closely with product, QA, and engineering teams to deliver high-quality software. Key Responsibilities - Design, develop, and maintain scalable applications using PHP and Laravel. - Architect and implement clean, maintainable, and reusable code following Laravel best practices. - Design and maintain database schemas, migrations, and version-controlled database changes. - Build and optimize asynchronous processes using Laravel Queues and Horizon. - Implement event-driven architectures using Laravel Events, Listeners, Jobs, Services, and Observers, Laravel Log Viewer. - Develop and maintain multi-tenant applications. - Integrate external platforms using REST APIs, Webhooks, and WebSockets. - Monitor application health, troubleshoot production issues, and analyze application logs. - Configure and troubleshoot email delivery systems and third-party email providers. - Collaborate with cross-functional teams during planning, development, testing, and deployment. - Participate in code reviews and contribute to architectural decisions. Qualifications - 5+ years of professional PHP development experience (v7 or v8). - 3+ years of hands-on Laravel development in production environments. - Strong understanding of Object-Oriented Programming (OOP) principles and design patterns. - Frontend Fundamentals: Proficiency with JavaScript, AJAX, jQuery, HTML, and Bootstrap. - Experience working on medium to large-scale Laravel applications. - Strong knowledge of MySQL and database design. - Experience with Git and collaborative development workflows. - Excellent debugging and problem-solving skills. - Strong written and verbal English communication skills. - Strong understanding of: SMTP, Email delivery workflows, DNS fundamentals related to email delivery, SPF. - Experience designing or maintaining multi-tenant applications, including tenant isolation strategies and scalable architectures. - Experience using: Laravel Log Viewer. Nice to Have Skills - Experience with Redis. - Docker and containerized development. - AWS or other cloud platforms. - CI/CD pipelines. - PHPUnit or Pest testing. - Experience with scalable SaaS platforms. - Experience with caching strategies. - Knowledge of event-driven architecture and distributed systems. - Experience with CRM platforms such as vTiger or similar systems. - Industry experience in behavioral healthcare or related domains. - Strong understanding of SOAP integrations and advanced API handling. Soft Skills - Strong analytical and problem-solving abilities. - Ability to explain technical decisions clearly. - Ownership mentality with attention to quality. - Ability to work independently in a remote environment. - Continuous learning mindset. - Collaborative team player with excellent communication skills.


