Role Description The Field Service Engineer (FSE) is the front-line field service representative and is responsible for fulfilling the customer's expectations during field service activities. The FSE is experienced in Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process. The FSE may mentor junior FSEs and provide basic training. What you will be doing: - Ensures excellent performance of troubleshooting, repair, installation, maintenance, customer training and/or general support for JBT Marel machinery at customer facilities. - Maintains own skills and is technically proficient in the skills necessary to install, troubleshoot, repair and train customers on JBT Marel equipment/solutions and carry out routine maintenance jobs. - Ensures quality and disciplined preparation and reporting of the visits to update customer support coordinators and field service administrators to ensure best possible customer outcome. - Sets priorities in accordance with the needs of the company and the customer. - Ensures the customer will experience a confident, emphatic and competent service from the organization. - Ensures that in situations where the service delivery to the customer is compromised, the Field Service Engineer will escalate the matter according to the company's processes to ensure the right support to the customer. - Follows company processes consistently: - Secure a meeting with the customer upon arrival onsite and receive briefing from the customer. - Prepare and execute the work as agreed with the customer. - Manage the customer experience. - Identify sales and service opportunities. - Identify/update/validate information of the Installed Base. - Process hours and expenses. - Technical reporting. - Keep stakeholders informed and updated. - Inform the Customer Support about arrival time if outside of expected window. - Confirm reception of a work order to the resource planner. - Update Customer Support and customer on progress of the work. - Debrief customer on work done and performance of the machine. - Report on quality issues and non-conformity (NCR). - Other duties assigned as required by the business. Qualifications - Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Ability to execute agreed tasks & deadlines against performance criteria (KPI). - Result orientation, ability to follow through and respect deadlines. - Customer face-to-face interaction skills and commercial service skills. - Social perceptiveness. - Technical competence in an engineering discipline. - Computer literate. - Good grammar and communication skills. Requirements - Degree in Mechanical, Electrical and/or Software engineering or similar knowledge level. - Technical college degree preferred. - Recognized product training on food processing equipment preferred. - Strong communicator with analytical skill and the ability to work under pressure. - Excellent English skills, both written and verbal. - Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage. - CANDIDATES NEED TO BE LOCATED IN THE CENTRAL MIDWEST (IOWA, NEBRASKA, MISSOURI, ILLINOIS) OR IN NORTH CAROLINA. Benefits - JBT Marel offers benefits on day 1 of your employment, including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

Role Description Client is seeking a DevOps Engineer to support and oversee the broader DevOps ecosystem for their client environment. This role will focus on maintaining and improving DevOps processes, infrastructure automation, and operational standards across multiple projects and teams. Unlike project-specific DevOps roles, this position is responsible for the health, stability, and standardization of the overall DevOps environment. The engineer will collaborate with development teams, resolve issues across the DevOps pipeline, and help establish best practices for infrastructure management and deployment processes. This role requires a strong background in Infrastructure as Code (Terraform) and Azure DevOps and the ability to work independently while coordinating with distributed teams. Qualifications - EXPERTISE with Terraform (Infrastructure as Code) and Azure DevOps - Experience working within DevOps environments and CI/CD pipelines - Ability to troubleshoot infrastructure and deployment issues across multiple systems - Strong understanding of DevOps principles and automation practices - Ability to work independently in a distributed team environment - Strong communication and collaboration skills - Quick Execution, Strong Initiative without being prompted, self-starter Requirements - Support and oversee the overall DevOps environment across multiple teams and applications - Maintain and improve infrastructure automation using Infrastructure as Code tools - Troubleshoot and resolve DevOps pipeline and environment issues - Implement and enforce DevOps best practices and operational standards - Assist development teams with DevOps-related requests and technical challenges - Monitor system reliability and deployment processes - Communicate effectively across engineering, operations, and technical stakeholders - Help standardize processes across the DevOps ecosystem - Manage incoming DevOps requests and provide guidance to internal teams Preferred Qualifications - Experience with GitHub and CI/CD workflows - Strong experience writing and maintaining YAML pipelines - Familiarity with Agile development environments - Experience supporting multiple development teams in a shared DevOps environment

Role Description We are looking for a Senior PHP / Laravel Developer with strong experience building and maintaining scalable SaaS applications using Laravel. This role requires someone who not only has solid PHP experience but also possesses a deep understanding of Laravel's architecture, ecosystem, and best practices. The ideal candidate has hands-on experience designing maintainable applications, implementing asynchronous processes, troubleshooting production environments, and integrating third-party services. You should be comfortable working independently while collaborating closely with product, QA, and engineering teams to deliver high-quality software. Key Responsibilities - Design, develop, and maintain scalable applications using PHP and Laravel. - Architect and implement clean, maintainable, and reusable code following Laravel best practices. - Design and maintain database schemas, migrations, and version-controlled database changes. - Build and optimize asynchronous processes using Laravel Queues and Horizon. - Implement event-driven architectures using Laravel Events, Listeners, Jobs, Services, and Observers, Laravel Log Viewer. - Develop and maintain multi-tenant applications. - Integrate external platforms using REST APIs, Webhooks, and WebSockets. - Monitor application health, troubleshoot production issues, and analyze application logs. - Configure and troubleshoot email delivery systems and third-party email providers. - Collaborate with cross-functional teams during planning, development, testing, and deployment. - Participate in code reviews and contribute to architectural decisions. Qualifications - 5+ years of professional PHP development experience (v7 or v8). - 3+ years of hands-on Laravel development in production environments. - Strong understanding of Object-Oriented Programming (OOP) principles and design patterns. - Frontend Fundamentals: Proficiency with JavaScript, AJAX, jQuery, HTML, and Bootstrap. - Experience working on medium to large-scale Laravel applications. - Strong knowledge of MySQL and database design. - Experience with Git and collaborative development workflows. - Excellent debugging and problem-solving skills. - Strong written and verbal English communication skills. - Strong understanding of: SMTP, Email delivery workflows, DNS fundamentals related to email delivery, SPF. - Experience designing or maintaining multi-tenant applications, including tenant isolation strategies and scalable architectures. - Experience using: Laravel Log Viewer. Nice to Have Skills - Experience with Redis. - Docker and containerized development. - AWS or other cloud platforms. - CI/CD pipelines. - PHPUnit or Pest testing. - Experience with scalable SaaS platforms. - Experience with caching strategies. - Knowledge of event-driven architecture and distributed systems. - Experience with CRM platforms such as vTiger or similar systems. - Industry experience in behavioral healthcare or related domains. - Strong understanding of SOAP integrations and advanced API handling. Soft Skills - Strong analytical and problem-solving abilities. - Ability to explain technical decisions clearly. - Ownership mentality with attention to quality. - Ability to work independently in a remote environment. - Continuous learning mindset. - Collaborative team player with excellent communication skills.

Role Description - Maintain AWS infrastructure as code using Terraform with modular, reusable patterns across VPC, EC2, ECS, EKS, IAM, S3, and SQS in HIPAA-regulated production. - Partner with InfoSec to run and tune security scanning tools such as Semgrep, Checkov, and Lacework, integrating them into delivery pipelines. - Build automation in Python or Node.js to reduce manual toil and eliminate repetitive operational tasks. - Implement self-scaling and self-healing configurations, and strengthen CI/CD pipelines. - Monitor infrastructure with Prometheus, Grafana, and the LGTM stack; participate in on-call rotations and blameless post-mortems. - Leverage AI-augmented engineering tools (e.g., GitHub Copilot, Claude) to author and review infrastructure. Qualifications - Must-Have: - Hands-on AWS experience across VPC, EC2, ECS, IAM, S3, and SQS. - Working knowledge of Terraform and infrastructure-as-code practices. - Proficiency scripting in Python or Node.js. - Solid understanding of VPC design and network security. - Exposure to SAST, DAST, or CSPM tooling and to logging and monitoring systems. - Applicants must be located in the United States with eligible work authorization (no sponsorship). - Preferred: - HIPAA, SOC2, or PCI-DSS compliance experience. - Kubernetes/EKS operation experience. - GitOps awareness (ArgoCD or Flux). - AWS certifications. - CI/CD pipeline experience (GitHub Actions, Jenkins). Requirements - Contract position. - Compensation: $70–$77/hour. - Location: Remote. Application Process - Upload resume. - AI interview based on your resume. - Submit form. Resources & Support - For details about the interview process and platform information, please check: Interview Process . - For any help or support, reach out to: support@mercor.com . - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.