Role Description We are looking for a skilled Network Engineer to design, implement, maintain, and support our growing network infrastructure. The ideal candidate will have a strong understanding of network protocols, architecture, and troubleshooting, ensuring high availability and performance of critical infrastructure. Key Responsibilities - Network Design and Implementation: - Design and deploy functional networks, including LAN, WAN, WLAN, and cloud solutions. - Configure and install networking equipment such as routers, switches, firewalls, and wireless controllers. - Monitoring and Maintenance: - Monitor network performance and ensure system availability and reliability. - Perform regular network maintenance, upgrades, and backups. - Troubleshooting: - Identify and resolve network problems, bottlenecks, and security issues. - Respond to and resolve escalated incidents related to network operations. - Documentation: - Maintain accurate documentation of network configurations, processes, and policies. - Create and update network diagrams and inventory records. - Collaboration: - Work closely with IT teams to integrate network systems with enterprise applications. - Provide technical guidance and support to junior engineers and other staff. - Security: - Ensure networks are secure by configuring firewalls, implementing encryption protocols, and adhering to cybersecurity best practices. Qualifications - Experience: Minimum 5+ years in network engineering or related roles. - Certifications (preferred): - Cisco Certified Network Associate (CCNA) or Professional (CCNP). - Juniper Networks Certified Specialist (JNCS). - CompTIA Network+ or equivalent. - Technical Skills: - Proficient in configuring and managing routers, switches, and firewalls. - Strong understanding of TCP/IP, DNS, DHCP, BGP, OSPF, and VLANs. - Experience with network monitoring tools like SolarWinds, Nagios, or PRTG. - Familiarity with cloud networking (e.g., AWS, Azure, or Google Cloud). - Soft Skills: - Excellent problem-solving and critical-thinking skills. - Strong communication and collaboration abilities. - Ability to work effectively under pressure in a fast-paced environment. Preferred Skills - Experience with SD-WAN and MPLS technologies. - Knowledge of scripting or automation tools (e.g., Python, Ansible). - Familiarity with ITIL processes and change management. - Exposure to VoIP, Unified Communications, and video conferencing systems.

• Analyzes and processes mitigation, restoration, abatement or mediation invoices for payment to ensure accurate payment amount • Delivers compassionate service that is fast, fair and easy to ensure customer retention • Works independently, prioritizing own responsibilities and managing personal workload • Consistently meets job level behaviors, production, quality, and/or customer service goals • Researches and responds to moderately complex and occasionally complex customer/vendor communications, concerns, conflicts, or issues • Advises management on coaching and mentoring opportunities • Analyzes mitigation, abatement and remediation bills to assess appropriateness of charges and detect duplicate billings • Develops, manages, and audits relationships with vendors in the Allstate preferred vendor network

• Continuing conversations with one of their clients to gather additional information to finalize the network diagram and start configuring and finalizing the nodes. • Performing final fine-tuning on the completed CEE upgrade while executing required night activities as part of ongoing project work. • Providing ongoing operational support by actively handling and resolving tickets, including CDR-related, IoT, and ChirpStack issues. • Planning and coordinating the BSP upgrade with the vendor. • Collaborating with cross-functional teams, vendors, and clients to coordinate project activities, exchange technical information, and support smooth execution of operational and upgrade tasks. • Researching, recommending, and implementing technical solutions to improve mobile network performance and reliability. • Supporting the UAT and troubleshooting of issues found and taking timely corrective action. • Introducing new equipment while maintaining equipment under responsibility. • Generating reports and analyzing data on the assigned projects. • Monitoring and analyzing technical reports. • Preparing technical procedures to execute the task, while also collaborating closely with the vendors and customers for the information required.

• As a Network Administrator, you are responsible for the design, implementation, maintenance, and support of enterprise network infrastructure and security systems. • This role equally emphasizes network engineering and network security, ensuring the performance, reliability, and protection of the organization’s wired and wireless environments. • The position combines hands-on expertise in routing, switching, and wireless technologies with the deployment and management of firewalls, security policies, and threat mitigation controls. • Designing and deploying network infrastructure, including routers, switches, firewalls, and other network devices. • Monitor network and security performance; proactively identify, troubleshoot, and resolve issues • Implement and maintain security controls such as segmentation, ACLs, zero trust principles, and policy enforcement • Diagnosing and resolving network problems, including hardware, software, and connectivity issues. • Develop and maintain network and security documentation including diagrams, standards, and procedures • Forecasting network growth and capacity requirements. • Coordinating with network equipment vendors for support and maintenance. • All other duties as assigned.