Role Description The Contracts & Legal Manager is responsible for driving business as usual within the Commercial Operations group. You will manage day-to-day activities regarding contract review, negotiation, and management, liaising with various business entities, clients, subcontractors, and suppliers. This role is expected to lead engagements in the US and Canada, but also support engagements that may be conducted in other geographies. This role will accept accountability for legal contracts and advise the Team Lead and Head of Commercial Operations on unusual and exceptional legal requirements. The Commercial Operations team is focused on enabling organic and inorganic growth through: - Contract management and negotiations - Compliance management - Management of legal and related services and operations - Management and mitigation of risks for the company As the Commercial and Legal Manager on the team, you will work closely with all parts of the business, including: - Executive management - Sales - Professional and client services - IT and security - Finance - Marketing - Facilities - Product development You will be responsible for conducting various activities that help the broader Commercial Operations group in its work, supporting and facilitating the work of the team through a strong process-driven orientation. What You'll Be Doing - Review and redlining of contracts, including resolution of challenges and queries from counterparties (such as clients). - Independently negotiate legal terms of a broad range of standard commercial contracts (NDAs, MSAs, SOWs, software purchasing agreements, etc.) - Signature of contracts of significant size, with recommendations to Team Lead and Head of Commercial Operations - Management of information related to contracts (clients, partners, suppliers), and within internal contractual IT systems. Knowledge management and enforcement of process. - Ability to work with process specialists who manage IT systems and knowledge (i.e. document repositories, FAQs, and wikis) associated with contracts and legal support. - Providing “peer reviews” of departmental contract redlines, and requesting such peer reviews to support a robust, quality-driven process. - Reviewing documentation that forms part of various strategic sales, partnerships, or acquisitions. - Balancing risk mitigation with Adaptavist’s global strategy and priorities. - Work collaboratively to provide continuous improvement of cross-team training, playbooks, contract templates, and legal processes. Qualifications - Significant experience with contracts, particularly in sales and procurement environment, from pre-sales to contract closeout. - Experience and understanding of analyzing business processes for efficiencies. - Ability to critically assess transactions and identify business issues. - Use of enterprise software tools (examples might include Jira, Microsoft Word, Excel, Google Sheets, HubSpot, etc.). - Solid mechanical and analytical ability, and ability to break down problems. - Willing to learn, take on new challenges, and resolve them methodically. - Ability to work individually or across potentially geographically distributed teams. Exposure to working across multiple countries and time zones is a plus. - Friendly and approachable – excellent interpersonal skills with international and cross-cultural experience. - A quick and efficient learner with strong forensic attention to detail. - Excellent written and verbal communication skills (English). - Demonstrate the ability to work with deadlines and under pressure. - An ability to think innovatively and creatively. - Strong organizational and prioritization skills. - Strong sense of character, honesty, and teamwork. - Law degree + at least 2 years contracts/legal experience OR Bachelor’s degree + at least 4 years contracts/legal experience. Requirements - Experience in addressing contractual issues in cloud, data security, privacy, and intellectual property matters. - Experience with third-party software resale. - Experience with SaaS, cloud computing, and software sales. - Familiarity with Atlassian products and related services. Benefits - Unlimited vacation - RRSP - The Adaptavist Group matches up to 4% - Flexible working - Enhanced Maternity and Paternity Leave - Employee assistance programme - Volunteer days - Canada Life Care - Free online streaming service subscription Company Description The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com, and Aha! We make change happen. From anywhere.