• Providing prompt and professional customer support: You will handle a high volume of phone calls, emails, and chats from Order.co customers & vendors. • Troubleshooting and problem-solving: You will utilize your problem-solving skills to identify and resolve customer issues. • Communicating effectively: You will need strong communication skills to interact with customers in a clear, concise, and empathetic manner. • Managing customer expectations: It is important to set realistic expectations for customers regarding issue resolution times. • Documenting and tracking customer interactions: Accurate record-keeping is essential to ensure continuity and enable effective follow-up. • Collaborating with internal teams: As a Support Specialist I, you will work closely with other teams within Order.co. • Continuously improving customer support processes: We encourage a culture of learning and improvement.

Role Description We are hiring Travel Support Representatives to assist clients with hotel bookings and travel inquiries. This role is ideal for individuals seeking flexibility, growth, and entry into the travel industry. - Respond to client inquiries regarding hotel bookings - Assist with travel-related questions and support - Maintain professionalism and accuracy in all interactions Qualifications - Strong communication skills - Customer service experience preferred - Interest in the travel industry Requirements - Ability to work remotely - Flexible schedule availability Benefits - Fully remote position - Flexible scheduling - Training and mentorship included - Travel industry perks and discounts - $45,000 - $75,000 a year

Role Description We are seeking energetic, reliable, and fun professionals to join our team as a CSR/ Customer Service Representatives. The successful CSR will provide effective customer service for all internal and external customers by utilizing a high level of system, process and cross departmental knowledge to provide a world class experience. The Representative will play a pivotal role in assisting with customer satisfaction and complex problems based on customer needs. The representative will report directly to the Customer Service Supervisor and will support the contact center’s strategic initiatives and operational activities, stepping in where necessary to ensure the team’s success. Qualifications - Strong verbal and written communication skills - Must have basic math and computer skills - Ability to multi-task and be detail oriented - Ability to think strategically and to lead with a customer centric mindset - Data driven and comfortable in an environment with heavy emphasis on customer service and satisfaction metrics - Results oriented with a strong sense of accountability and urgency - Customer service experience preferred Requirements - Responsible for maintaining a high level of professionalism and working to establish a positive rapport with every customer - Accurately process transactions, educate customers and focus on problem resolution via phone, chat and email communication channels - Promote and sustain positive relationships with both internal and external customers through active participation in training and peer to peer coaching initiatives - Ability to meet or exceed KPIs, department and team level goals on a consistent basis - Participates in assigned projects and consistently meet department goals - Support activities for the department as needed - Manage incoming customer inquiries via phone, email chat with a focus on one contact resolution - Identify gaps in process and procedures and prioritize escalation of urgent issues in an effective manner - Actively participate in a team oriented environment with a focus on a “One Team, One Heart” mentality - Take ownership of challenges, addressing and resolving issues promptly to maintain individual performance and satisfaction Benefits - Monday-Friday, (9am - 6pm (central) or 10am - 7pm (central) - Full-time - Remote position - $44,000 (CAD) Working Environment This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants.

Location: Houston, United States of America | Home-basedFlagstaff, United States of America | Home-basedKansas City, United States of America | Home-basedLas Vegas, United States of America | Home-basedMiami, United States of America | Home-basedNewark, United States of America | Home-based Job Description: As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies. IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contact Patient Support Medical Claims Processing Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Patient Support Call Center Representative is primarily responsible for receiving medical claims from HCPs or patients and vetting the claim against program specific business rules to determine if the claim should be paid or rejected. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. Job Responsibilities: - Primary responsibilities involve receiving medical claims from HCPs or patients, ensuring the adequate supporting documentation has been provided, interpreting the EOB/CMS1500, vetting the claim against program specific business rules and ultimately determining if the claim should be paid or rejected - Exceptional organizational skills are required - May provide support as needed for customer requests via telephone, email, fax, or other available means of contact to the Support Center - Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary - Ability to work 40 hours per week (shift available: 10:00am - 7:00pm ET) under moderate supervision Minimum Education & Experience: - High School Diploma or equivalent - Experience in claim processing required - Medical Billing Certification required - Coding Certification required - Ability to interpret Explanation of Benefits (EOB) - HIPPA certified - Customer Service Experience preferred - Pharmacy Technician experience preferred - Bi-lingual (English/Spanish) preferred To be eligible for this position, you must reside in the same country where the job is located. IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. #LI-CES #LI-REMOTE #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.