• Responsible for advancing discipline standards, best practices, documentation, training, and design quality across the firm • Help reduce firmwide risk, strengthen project delivery, and ensure effective scaling of systems • Act as the subject matter expert for discipline, providing judgment on design challenges, conducting QA/QC reviews, and supporting project teams • Shape technical excellence by developing standards, workflows, templates, and documentation that teams can rely on • Lead discipline training journeys and mentoring engineers and production team members

• Own engagement delivery — accountable for execution of contractual obligations, delivery quality across all workstreams, and an excellent client experience from kickoff through completion • Ideate with clients on how to progress and solution the engagement — facilitating discovery and value stream mapping where appropriate, identifying bottlenecks and opportunities, and co-creating the delivery approach with client stakeholders rather than simply executing what's handed to you • Contribute to and evolve the overall strategy for the engagement — working closely with account leads, architects, and client stakeholders to ensure delivery stays aligned to business outcomes and AI transformation goals • Drive AI-first delivery — champion the integration of AI into engineering workflows, delivery pipelines, and client operations; help clients understand what AI-native ways of working look like in practice and build toward them • Serve as a trusted advisor on best practices, organizational change, and delivery strategy — guide clients through transformation, remove impediments, and advocate for what's right even when it's hard • Build and maintain strong client relationships at the senior stakeholder level — own the day-to-day relationship, anticipate what clients need, and make sure they always know where things stand • Maintain weekly and monthly updates, executive summaries, and stakeholder check-ins — surface risks early, manage expectations proactively, and keep leadership informed • Operate Liatrio’s delivery methodology (LDM), LIFT framework, and engagement health instruments — including RAID logs, CSAT and NPS cadences, and the engagement health signals tracked in Liatrio Lens (delivery milestones, outcomes, stakeholder relationships, RAID, LDM health) • Validate SOWs, resource forecasts, and invoicing accuracy • Bring a delivery lens to sales — identify expansion opportunities, contribute to pre-sales pursuits, co-shape SOWs alongside account leads, and help position Liatrio for long-term partnership • Champion Liatrio’s delivery culture across engagements — recognition, feedback, retros, and team rituals that compound trust over the life of an engagement • Lead cross-functional engagement teams of 4-8 — including engineers, technical leads, and other delivery roles — accountable for team morale, well-being, and performance whether through direct or matrixed reporting relationships • Provide weekly 1:1s, real-time feedback, and formal monthly and bi-annual reviews — focused on real growth, not just assessment • Support engineers at the first signs of struggle and balance delivery demands with individual capacity • Identify and map team capabilities to client needs; advise on hiring, onboarding, and rotation to keep teams healthy and prevent burnout • Leverage engagement insights to build accelerators and Liatrio IP that benefit future engagements • Actively contribute to how Liatrio thinks about delivery excellence and AI-first transformation • Contribute beyond your engagement — participate in the Delivery Leader community, mentor peers, support onboarding of new delivery leaders, and contribute to internal products and offsite content where you have something to add

• Work with Liatrio executives, Delivery consultants, and R&D to drive the Liatrio consulting services value proposition for target clients • Assist in the preparation of pre-work, scoping, and contracts • Consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by our transformational services • Prospecting, new logo acquisition, & working with existing customers to introduce and expand our transformational services within assigned market territory • Forecast revenues timely and accurately; Increase revenue/ retention rates for specified key accounts • Represent Liatrio with integrity, maintain industry credibility, and establish and strengthen relationships through presenting to various audiences

• Drive business growth through client development and strategic engagement • Oversee the delivery of high-impact programmes, including building and leading senior client relationships, including C-suite stakeholders • Identify and convert new business opportunities • Shape and lead large-scale transformation programmes across safety, operations, and sustainability • Provide strategic direction and oversight to project teams • Build and develop high-performing teams, coaching and mentoring consultants • Contribute to market positioning and thought leadership within your sector