Role Description The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow. - Must possess excellent communication skills and the ability to practice proper phone and email etiquette. - Ability to read, understand and follow oral and written instructions. - Familiar with medical terminology and insurances HCPC/ICD-9 codes. - Documents activities in the systems in an efficient, accurate, and timely manner. - Ensures the billing activity is handled correctly. - Ability to evaluate and secure the needed Rx’s, PA’s, and medical justification to facilitate payment of claims for initial and review/appeals payments. - Ability to edit and resubmit claims for payment. - Prepares and reviews clean claims for submission to various insurances either electronically or by paper. - Working knowledge of Microsoft Office, particularly Word, Excel, and Outlook. - Provide feedback to Group Team Lead regarding issues regarding accounts. - Conducts routine tasks as directed; works under clearly defined guidelines. - Contributes to specific objectives and outcomes as directed. - Ability to multitask, working multiple claims, calling insurance companies, and using multiple systems to resolve claims. - Ability to read and understand Explanation of Benefits (EOB/EOP) from payers. - Ability to maneuver through online payer portals for patients and claims information. Benefits - Medical, dental, and vision care coverage. - Paid time off plan. - 401(k) Plan. - Flexible Spending Accounts. - Basic life insurance. - Short-and long-term disability coverage. - Accident insurance. - Teammate Assistance Program. - Paid parental leave. - Domestic partner benefits. - Mental, physical, and financial well-being programs. Company Description At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

Role Description This position is remote around San Antonio. Responsible for A/R, and mail follow-up on amounts due from Payor’s and third-party’s on a timely basis in accordance with CBO policies for facilities assigned. Responsibility for timely collections and third-party follow-up. Performs other related duties as assigned or requested. This is a non-exempt position. - Provide support to all facilities when requests are received or assistance is needed. - Be timely and responsive to all requests. - Treat our facilities with respect. - Respects dignity and confidentiality by adherence to all applicable policies and procedures. - Promotes the Mission and Vision of Post Acute Medical within the work environment and the community. - Maintains the highest level of customer service via courtesy, compassion, and positive communication. Qualifications - Payment posting - Collection - Medical collections - Medical - Payment poster - Data entry - Customer service - Medical billing - Call center - Medicaid - Collection calls - Revenue cycle - Outpatient - Outbound calls - Accounts receivable - Cash postings - Collections customer service - 50 wpm - Medical insurance - Insurance follow up - ICD-10 - Medical terminology Requirements - Maintain the highest level of customer service via courtesy, compassion, and positive communication. - Promote the Mission and Vision of Post Acute Medical within the work environment and the community. - Respect dignity and confidentiality by adherence to all applicable policies and procedures. - Represent as a Leader of the RCO Department. - Maintain the highest level of Compliance Standards. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description This is a Contract to Hire position based out of San Antonio, TX. The pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Role Description The role of the Collector is to collect on past due accounts on behalf of Cadex’s clients in a manner that ensures maximum revenue generation through successful collections, excellent service, and the highest quality standards. This position uses various collection techniques, including: - Making demands for payment - Problem solving - Dispute resolution - Settlement negotiations - Other methods via telephone, email, and postal letters to debtors Qualifications - Strong computer skills in various systems, especially Microsoft Office - Time management and organization skills - Proficient communication and comprehension skills, including professional written and telephone communication - Ability to communicate via telephone or verbal discussion, including conversations that require making demands for payment and/or negotiating favorably for the company and our clients - Adept at professionally responding to confrontational or evasive conversations if required during the handling of a collection account, including the ability to de-escalate emotion and face confrontation - Basic mathematical skills - Basic telephone and calculator skills Requirements - High School Diploma or General Education (GED) - 1 - 3 years’ experience in collections, B2B collections, or accounts receivable role - Collectors may be required to be licensed in various states. Cadex will apply and obtain all licenses required for each employee. - This position requires fluency in the English language. Fluency in other languages may be required based on location, client, department, or project. Benefits - Monday through Friday day shift – no nights or weekends - A global company with cross training and transfer opportunities - Medical and dental, 80% single and 60% family covered by Cadex - 401(k) with a 4% match (100% of your first 3% and 50% of your next 2%) - Company paid life insurance and long term disability insurance - Generous PTO/sick leave along with other paid emergency leave options - 6 weeks of partial salary for parental leave - Stable and professional office and work environment - Company provided equipment - Remote environment

• Participants will complete recorded search sessions, with each recording focused on a unique primary search query. • All recordings must follow the project’s recording, safety, and privacy guidelines. • During each session, contributors are encouraged to interact naturally with the platform by: • Browsing search results • Opening and reviewing links • Asking follow-up questions • Exploring related content as they normally would online