Role Description The Lead Business Analyst will partner with cross-functional teams to lead requirements discovery and system design for complex customer implementations. This role will own the development of clear business and functional specifications, support configuration and testing (including UAT), and act as a trusted advisor to clients and project teams. The Lead Business Analyst will also mentor other analysts and contribute to pre-sales efforts and the continuous improvement of Business Analysis practices. What Our Lead Business Analyst Will Do - Lead customer requirements gathering process for large and complex efforts - Lead end-to-end integration projects from the business side, partnering with customers, their clients, and internal teams - Develop, analyze, and document requirements, including business, functional and non-functional - Develop customer-focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.) - Perform and lead expert services with stakeholders or system integration partners on engagements - Plan, perform, and support testing efforts including the coordination of User Acceptance Testing and training - Act as customer advisor and consultant - Lead and perform the estimation of work - Lead system design and configuration activities - Assist business development team with pre-sales activities and RFPs - Act as Subject Matter Expert in more than one area - Provide leadership, coaching, and mentorship to team members - Aide in the reinforcement of Business Analysis methodologies across the team - Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc. Qualifications - Time management including work planning, prioritization, and organization - Experience in a customer-facing consulting, professional services, or solution delivery - Experience supporting end-to-end integration projects from requirements through go-live - Ability to handle multiple priorities or tasks - Self-starter and quick learner - Detail-oriented - Active listener - Ability to collaborate and work autonomously - Flexible and adaptable - Process analysis, design, and management - Change management - Coaching, training, and mentoring - Ability to articulately present information - Meeting facilitation and management - 4+ years industry experience - 8 years’ business analysis experience - Bachelor’s degree in related field or equivalent work experience - Travel 0% - 50% Benefits - Work Where You Thrive: Flex First Workforce approach offers many fully remote opportunities. - Take Time When You Need It: Open PTO Policy empowers you to recharge when it matters most. - Benefits That Start on Day One: Comprehensive health coverage and employer-matched retirement savings. - Living Our Values Every Day: Core values guide how we hire, grow, and retain talent. - Award-Winning Onboarding: Designed to set you up for success from day one. - Grow Your Career from Within: Over 25% of open roles are filled by internal candidates. - Mentorship That Matters: Connect with experienced leaders for personal and professional growth. - Insurity Podcasts: Explore podcasts for deeper insight into Insurity products and innovation. - Keep Learning, Always: Full access to LinkedIn Learning and Kaplan for continuous development. - Invest in Your Future—And Your Family’s: Access discounted tuition through partnership with the University of Arizona Global Campus. - Earn When You Refer: Employee Referral Bonus program rewards you for bringing great people on board.

Role Description We are currently searching for a Business Analyst/Product Owner : - Product Strategy & Vision: Define and communicate a clear product vision and roadmap that tightly aligns with overarching business objectives. Continuously evaluate product performance and outcomes to guide future iterations. - Backlog Management: Own and meticulously manage the product backlog. Ensure items are well-defined, prioritized, and "ready for development." - Value-Driven Prioritization: Balance business value, technical constraints, risk, and delivery effort when making crucial prioritization decisions. - Requirements Engineering: Elicit, analyze, and document business needs through stakeholder workshops, interviews, and data analysis. Identify gaps, dependencies, and cross-system impacts. - Technical Translation: Translate overarching business requirements into precise user stories, acceptance criteria, and functional specifications. Support solution design by validating requirements with technical teams. - Stakeholder Alignment: Facilitate alignment and decision-making across cross-functional teams, including engineering, design, QA, data, and operations. Clarify scope and assumptions throughout the delivery lifecycle. - Agile Execution: Actively support sprint planning, sprint reviews, and backlog refinement sessions. - Quality & Delivery: Participate in testing, coordinate User Acceptance Testing (UAT), and manage release readiness activities. Gather continuous feedback from users to inform improvements. Qualifications - 3+ years of proven experience as a Business Analyst, Product Owner, or a closely related role within a technology-driven or digital product environment. - Deep understanding of software development lifecycles (Agile/Scrum/Kanban) and experience working tightly with cross-functional agile teams. - Strong experience in requirements analysis, writing user stories, and process modeling. - Ability to collaborate effectively with technical teams. You must understand APIs, data flows, and system behaviors at a strong conceptual level. - Experience using metrics, KPIs, and data insights to drive objective decision-making. - A relentless focus on outcomes, customer value, and assessing trade-offs between scope, time, cost, and quality. - Excellent written and verbal communication skills, with a confident, collaborative, and adaptable decision-making approach. Requirements - Industry certifications such as PSPO (Professional Scrum Product Owner), CSPO (Certified Scrum Product Owner), CBAP (Certified Business Analysis Professional), or PMI-PBA. - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote.

Role Description We are currently searching for a PeopleSoft Lead: - End-to-End Support: Provide comprehensive L1, L2, and L3 support for PeopleSoft applications, ensuring timely incident and ticket resolution using Jira or similar tools. - Maintenance & Upgrades: Handle critical maintenance activities including the application of Oracle certificates, PeopleSoft (PS) updates, and Critical Patch Updates (CPU). Utilize Change Assistant (CA) to apply Oracle-delivered bug fixes. - Domain Administration: Administer, configure, and troubleshoot Application Servers, Process Schedulers, and Web Server Domains. Setup and manage clustering, load balancing, and failover mechanisms. - Migration & Environment Management: Manage project migrations using the STAT tool. Execute PeopleSoft environment refreshes (including File servers) and recreate App/Web/Process Scheduler domains. Create and maintain environment catalogs and related documentation. - Performance Tuning: Perform active performance tuning across application, web, and process scheduler servers. Assist with Oracle database backup management and database performance tuning. - Troubleshooting & Diagnostics: Conduct in-depth PeopleSoft debugging, tracing, and troubleshooting across various cloud platforms. Configure, manage, and troubleshoot Elasticsearch, including root cause analysis. - Integration & Security: Manage and support the Integration Broker (configuration and troubleshooting) and Single Sign-On (SSO) implementations. Generate security access reports across various environments. - Technical Collaboration: Collaborate closely with technical teams to conduct impact analysis when patches/packages are applied and assist with development issues requiring Apps DBA or PeopleTools Metadata expertise. - System Health: Perform regular health checks (daily/weekly/monthly) to ensure the optimal health and stability of all instances. Qualifications - Minimum of 6 years of proven experience in PeopleSoft Administration, architecture, and support. - Deep knowledge of PeopleSoft architecture (Application, Web, Process Scheduler servers). - Hands-on experience with Change Assistant (CA), STAT migration tool, and ticketing systems like Jira. - Proven ability to configure and troubleshoot Integration Broker and SSO. - Experience configuring and managing Elasticsearch within a PeopleSoft context. - Understanding of Oracle Database management, backup procedures, and performance tuning from an applications perspective. - Resilience, analytical thinking, and a proactive approach to system health and maintenance. Requirements - Experience managing PeopleSoft environments deployed on modern Cloud platforms. - Deep knowledge of PeopleTools Metadata. - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote.

Role Description The Arizona Department of Administration (ADOA), Division of Business and Finance (DBF), is seeking a skilled and collaborative Sr. Business Analyst to join the Central Payroll team. In this pivotal role, you will act as the primary liaison between Central Payroll, the state's enterprise resource planning system (AZ360 HRM), and various State agencies, providing critical technical support and functional analysis for both human resource management and financial payroll operations. - Handle the full lifecycle of technical payroll projects by gathering requirements, translating them into robust functional and use-case documentation, and partnering closely with developers through design and construction. - Drive quality assurance by designing and executing comprehensive system test plans, scripts, and cases, while upholding rigorous business systems standards through proven project management methodologies. - Serve as a leader and mentor, coaching intermediate business analysts within the team and creating impactful quick reference guides and training materials to empower end-users across the state. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. Qualifications - Considerable knowledge of the methods and techniques of automated payroll systems. - Knowledge of reference materials such as federal regulations, Arizona Revised Statutes, applicable agency manuals, and policies and procedures. - General knowledge of methodologies and techniques for systems analysis and design, business process modeling, requirements gathering, quality assurance, and software development. - Familiarity with Business Analysis Body of Knowledge (BABOK). - Considerable knowledge of data collection and analytics, project management principles and practices, partnering and consulting with customers of all levels. - Considerable knowledge of Google software suite, and translating data trends into usable information for non-technical audiences. Requirements - Skill in work organization and accomplishment. - Skill in analysis and interpretation of financial data. - Skill in spreadsheet development and statistical sampling techniques. - Skill in work techniques required to maintain accounting records through financial systems. - Skill in leadership and interpersonal relationships. - Skill in oral and written communications. - Skill in multi-tasking and adaptability to changing priorities on a regular basis. - Skill in collaborating with team members and other agency personnel to achieve shared goals. Benefits - Sick leave - Vacation with 10 paid holidays per year - Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program) - Health and dental insurance - Retirement plan - Life insurance and long-term disability insurance - Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Selective Preference(s) - Prefer a bachelor’s Degree and/or 10 years of experience in business analysis (or equivalent experience), PMI certification a plus. - Lean or Six-sigma certification a plus. Pre-Employment Requirements - Background and reference check, including a criminal records verification. - If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. - All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).