• Provide a professional out of hours’ telephone service to our Clients and Staff • Ensure that calls are dealt with promptly and efficiently • Escalate all medical emergencies when required

• Patient Outreach & Education: Initiate calls to eligible patients, clearly explaining the benefits of our care programs for managing chronic conditions and improving overall health. Assist the care team with patient communication. • Eligibility Verification: Confirm patient eligibility and verify insurance coverage. • Data Entry & Management: Maintain accurate and up-to-date records of patient interactions and maintain documentation to support the integrity of the patient’s chart. • Patient-Centered Communication: Communicate in a professional, empathetic, and engaging manner to build trust and encourage participation. • Team Collaboration: Work closely with internal teams and healthcare providers to ensure seamless coordination and support. • Performance Goals: Consistently meet or exceed established enrollment targets.

Role Description KBR is seeking a Project Scheduler to perform overall scheduling of communications contacts with operational spacecraft missions through NASA’s Deep Space Network (DSN) antennas. The DSN Project Scheduler will interface on the projects behalf with all DSN Predicts, Service Scheduling Software (SSS) Admins, Schedule Process Owner (SPO) Office, etc. Responsibilities: - Generate requirements using Request/Requirement & Control Language (R&CL) and events in SSS for initial schedule generation. - Perform conflict resolution negotiation activities with all DSN users to maximize science data return. - Maintain spacecraft support requirements, flight view periods, and scheduling constraints and guidelines. - Coordinate the delivery of accurate DSN view periods and other mission products needed for Resource Allocation Review (RAR) analysis. - Assist in the preparation of and coordinating the responses to proposals and project directed meetings. - Prepare weekly scheduling status reports. - Deliver plots, reports, and schedule sorts as required. - Maintain project interfaces with JPL as it pertains to scheduling. - Operate (and test as needed) internet utilities, Common Allocation and Scheduling Tool (CAST), Service Preparation Subsystem (SPS), SSS, and internally developed scripts. - Participate in process improvement activities. Key Success Factors for a DNS Scheduler: - Demonstrate high level of skills including teamwork, speed, organization, and performance. - Obtain high level cognizance of spacecraft support and operational requirements. - Obtain high level cognizance of DSN scheduling and station resources. - Become proficient with scheduling tools. Qualifications - BA/BS degree in computer science, mathematics, or related field. - Strong verbal and written communication skills. - Background in computers and application software including UNIX. - Proficient with Microsoft Office or equivalent. - Technical writing skills. - Effective interpersonal skills. - Disciplined work ethic. - Professionalism. - Practical organizational skills. - Team player. - Self-motivated, able to work with minimal supervision. Requirements - 3 years of experience with network scheduling or 3 years related flight project experience. - Experience with CAST, SPS, and SSS. Benefits - Competitive lifestyle benefits which could include 401K plan with company match. - Medical, dental, vision, life insurance, AD&D. - Flexible spending account, disability, paid time off, or flexible work schedule. - Support for career advancement through professional training and development.

• Perform overall scheduling of communications contacts with operational spacecraft missions through NASA’s Deep Space Network (DSN) antennas • Generate requirements using Request/Requirement & Control Language (R&CL) • Perform conflict resolution negotiation activities with all DSN users • Maintain spacecraft support requirements, flight view periods and scheduling constraints • Coordinate the delivery of accurate DSN view periods and other mission products • Prepare weekly scheduling status reports • Deliver plots, reports and schedule sorts as required • Maintain project interfaces with JPL as it pertains to scheduling • Operate (and test as needed) internet utilities and scheduling tools • Participate in process improvement activities