• Consult with Clients: Understand client preferences, needs, and budgets to provide customized travel recommendations. • Plan & Book Travel: Arrange flights, accommodations, transportation, excursions, and other travel services with accuracy and attention to detail. • Provide Expert Recommendations: Stay current on travel trends and destinations to deliver knowledgeable guidance on packages, activities, and experiences. • Customer Support: Deliver outstanding service before, during, and after trips, resolving questions or concerns promptly. • Build Relationships: Foster long-term client connections through dependable support and exceptional follow-through. • Stay Organized: Manage multiple bookings at once, ensuring all travel details and communications are accurately maintained in the CRM. • Handle Changes & Cancellations: Coordinate itinerary updates, including rebookings, cancellations, and adjustments when needed.

• Oversee the booking process, including reservations, scheduling, and client communications. • Provide exceptional customer service by addressing inquiries, resolving issues, and handling special requests promptly and professionally. • Build and maintain strong relationships with customers, ensuring repeat business and customer loyalty. • Manage booking changes, cancellations, and refunds, ensuring customers are informed and all updates are accurately recorded. • Offer clients personalized advice, including destination suggestions, accommodation options, and transportation arrangements based on their preferences, budget, and needs. • Monitor global advisories, restrictions, and safety concerns, informing customers about potential risks or disruptions. • Advise clients on visa requirements, documentation, health precautions, and necessary vaccinations depending on destination. • Assist customers in creating detailed itineraries, incorporating must-see attractions, activities, and dining recommendations. • Provide destination-specific cultural tips, local customs, and etiquette to ensure customers have a smooth and enjoyable experience abroad.

• Prepare Temporary Traffic Management Plans (TMPs) based on project requirements and site information. • Review project details and develop practical traffic management solutions. • Submit plans and required documents through approval and compliance systems. • Coordinate with clients, project teams, and stakeholders to gather information and provide updates. • Monitor approvals, revisions, and deadlines to ensure projects stay on schedule. • Maintain accurate records, documentation, and version control of plans. • Ensure all plans meet safety, quality, and compliance requirements. • Support continuous improvement by identifying ways to improve planning processes and workflows.

Role Description The role will work with C&W Services client Aerojet Rocketdyne to collect space data and coordinate office space planning. This position will be intimately involved in the MAC process for the Organization. This role will report to the Account Manager and support the organizational efforts for space planning. - Support occupancy space data management. - Conduct periodic occupancy audits to ensure information pertaining to department locations, individuals, and configuration of spaces are accurate and up-to-date in the system. - Responsible for doing space plan updates, with restacking scenarios and test fits. - Scenario planning in option development (including analysis of office cube ratios), and area planning. - Monitor day to day space utilization. - Work with the local team to complete alignment of head count growth, executive summaries, with detailed scenario charts and graphs. - Responsible to submit floorplan personnel assignment updates and maintain the occupancy tool. - Manage allocation planning information in the system and ensure data is kept up-to-date. - Manage space contact information in the system. - Partner with the team on customer communications. Qualifications - Minimum 2 years of working knowledge of Space planning and of business tools commonly used in the industry (i.e., Excel, Word, PowerPoint). - Strong collaboration ability, tactical space planning, design implementation, project management. - Experience with workplace strategies, design implementation, project management, and assessment/analysis of potential space use. Requirements - The compensation for the position is: $63,750.00 - $75,000.00. - The company will not pay less than minimum wage for this role. Benefits - Health, vision, and dental insurance. - Flexible spending accounts. - Health savings accounts. - Retirement savings plans. - Life and disability insurance programs. - Paid and unpaid time away from work. Company Description C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.