• Work with our new customers to onboard them onto the Turvo platform. • Effectively network within accounts from executives down to technical developers in order to achieve successful execution of customer's objectives. • Interface with internal Turvo teams to complete configuration and validation tasks as well as coordinate transition to production support team. • Ensure a comprehensive understanding across Turvo of typical business challenges faced by customers and common objectives to appropriately map Turvo’s features and associated business benefits to address their needs. • Identify risks to the customer achieving their stated business goals and work with internal teams to build a risk mitigation plan. • Deliver successful customers through the contract renewal cycle and, where necessary, support the renewals process to minimize customer attrition. • Provide support and troubleshooting to aid external customers and Turvo internal customers when issues arise and require resolution or guidance. • Measure project performance to identify areas for improvement

• Ramp up quickly to become the primary owner of high-impact data products • Design, maintain, and run comprehensive QA processes • Independently investigate and resolve complex data quality issues • Serve as a trusted resource for internal and external stakeholders • Collaborate cross-functionally with Insights and Engineering • Proactively identify opportunities to improve efficiency, robustness, and data quality

• Part of a young team in public administration consulting • Independently responsible tasks within projects • Contributing to project deliverables • Collaborating within the team and actively coordinating on professional questions • Continuous personal development

• Assists sales representatives with surgeon trainings, hospitals robotic development, and overall territory management • Guides technical in-services for customers to include OR staff, surgeons, etc. • Sells benefits of advanced technology to existing robotic users to contribute to team overall quotas • Gains experience in goal setting, mapping, and attaining in preparation for quota bearing role to follow CTA position • Manages administrative tasks: reporting of sales/procedures, outcomes of sales activities, submission of expense reports