Role Description We’re hiring Bilingual Paralegals to assist attorneys with a variety of legal tasks, communicate with clients, and contribute to successful case management. - Manage a substantial caseload, ensuring efficiency and accuracy. - Communicate promptly and professionally with clients in English and Spanish. - Assist attorneys with legal memo writing, research, and preparing immigration and other legal forms. - Adhere to firm policies to ensure the best outcome for clients. - Work collaboratively with attorneys and senior legal assistants to meet deadlines. - Analyze case strategies and conduct research for optimal outcomes. - Proofread legal documents for accuracy and clarity. Qualifications - Has at least two years of experience as a legal assistant or law clerk. - Holds a bachelor’s degree in Law. - Is bilingual in English (C1 or higher) and Spanish, both spoken and written. - Demonstrates strong interpersonal, verbal, and written communication skills. - Can work independently on multiple projects with minimal supervision. - Permanently resides in Latin America. - Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. Benefits - Long-Term Opportunities: Build a lasting professional relationship with us. - Fully Remote: Work from the comfort of your home—no onsite travel required. - Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. - Wellness Support: Access in-house psychological and wellness coaching services. - Holistic Growth: Free access to coaching programs that support your personal and professional development. - Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses.

Role Description We are looking for case managers that manage the well-being of assigned clients and guide them through all the details and processes related to their cases. Responsible for providing invaluable support to attorneys and their staff by overseeing case files, managing caseload requirements, and providing oversight of case billings, budgets, and timelines. Must be able to communicate effectively and use available resources to promote health, quality, and cost-effective outcomes. THIS POSITION IS REMOTE THIS IS AN INDEPENDENT CONTRACTOR POSITION, WE WILL NEED TO HAVE YOUR OWN EQUIPMENT FOR THIS PROJECT. YOU ARE ALSO RESPONSIBLE FOR ANY SOCIAL SECURITY, TAXES ETC THAT YOUR COUNTRY LAWS REQUIRE. Duties and Responsibilities - Open new client files by entering them into the case management app/software. - Communicate with clients to ensure timely and effective information sharing regarding upcoming appointments, deadlines, and other aspects of their cases. - When necessary, arrange transportation to get clients to and from medical treatments. - Must be empathetic and compassionate to relate to the injured person and understand all the difficulties they are experiencing. - Direct clients to your law firm counterparts to allow clients to follow up with legal claims status and communicate with insurance companies, medical providers, and the legal team. - Organization skills allowing for accurate follow-up and keeping clients to the prescribed schedule of appointments and treatments necessary for each case. - Manage medical requests and treatment plans. - General knowledge of policies with the ability to obtain policy limits. - Gather and confirm receipt of all required documents, forms, and authorizations. - Follow case direction requests of Client Case Manager Auditors and Law Firms. - Communicate with Client Case Manager Auditors on important issues and correct deficiencies identified during audits and file reviews. - Order medical records and other required records to process claims. - Obtain photographs of injuries and scenes, if applicable. - Track and create reports. - FOIA all necessary documents, videos, and other materials. - Adhere to all app/software written policies and procedures. - Meet and exceed Key Performance Indicators (KPIs). - Collaborate and cooperate with other staff members as requested. - Demonstrate a willingness to take on new tasks with a good attitude. - Attends company-wide meetings as scheduled. Qualifications - Deep knowledge and experience in navigating the many aspects of the healthcare and legal processes involved in personal injury. - Knowledge of medical records and legal documents with working knowledge of HIPAA practices. - Strong follow-up and organizational skills with precision in gathering, organizing, and filing documents. - Independent thinker who possesses the ability to follow instructions. - Ability to work effectively within a team-oriented work environment. - Excellent written and verbal communication. - Excellent interpersonal and customer service skills, with the ability to be personable during phone interactions with clients, attorneys, and experts. - Ability to follow instructions and give close attention to detail. - Ability to prioritize tasks and delegate when appropriate. - Strong personal focus on meeting or exceeding individual, department, and client goals. - Willingness to learn and become proficient in new software and technologies. Requirements - BS/BA in Business is preferred, and/or equivalent experience can be substituted on a year-per-year basis. - High School Diploma required. - Paralegal certificate desired. - At least two years of legal case management experience preferred. - Insurance industry experience preferred. - Proficient with Microsoft Office Suite or related software and email. - Strong typing skills. - Must communicate (orally and written) effectively in English; Bilingual is a requirement. English level C1 or above. Physical Requirements - Stand or Sit: Must remain stationary 50% of the time. - Walk: Must be able to move inside the office to access cabinets, machinery, etc. - Use hands/fingers to handle or feel: Constantly operate a computer and other office productivity machinery, such as a copy machine, computer, and printer. - Stoop, kneel, crouch, or crawl: Constantly positions self to provide service for machinery, computers, printers, etc. - Talk/hear: The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. - See: The ability to observe details at close range (within a few feet of the observer). - Carry weight, lift: Frequently moves boxes weighing up to 20 pounds across the office for various needs unassisted, 25 pounds heavier with assistance. - Exposure to work: Exposure to normal office conditions. - Quick Response: Must be able to respond quickly to sounds.

• Support the preparation, drafting, review, and filing of the Company’s SEC filings, including Forms 10-K, 10-Q, 8-K, DEF 14A, annual report materials, registration statements, and related disclosure documents • Support the end-to-end SEC filing process, including document compilation, preparation of support files, exhibit coordination, signature packets, internal review workflows, and final filing logistics • Assist with preparation and coordination of annual meeting materials, director and officer questionnaires, proxy-related materials, and related governance and disclosure processes • Coordinate, prepare, and file Section 16 reports, including Forms 3, 4, and 5, powers of attorney, beneficial ownership tracking, and related filing support • Maintain the Company’s and Section 16 filers’ EDGAR Next accounts and related credentials, permissions, records, and processes • Maintain compliance calendars, checklists, and internal procedures for periodic, annual, and event-driven reporting deadlines • Maintain the Company’s governance policies, committee charters, corporate records, governance trackers, and related materials • Prepare Board and Committee presentation templates and support the preparation, review, finalization, and distribution of Board and Committee materials • Maintain calendars, trackers, and databases for Board and Committee meeting materials, approvals, action items, and related governance processes • Support onboarding processes for directors and officers, including Forms ID, questionnaires, certifications, and onboarding materials • Support the annual Board and Committee self-evaluation process • Assist with internal and external audit requests, including preparation of audit response materials, production of meeting minutes, and coordination of supporting documentation • Support subsidiary governance, corporate recordkeeping, and entity management matters, as needed • Support administration of the Company’s securities trading policies, including trading preclearance requests, restricted trading lists, blackout communications, and employee questions • Help maintain insider lists, training materials, FAQs, templates, and other resources related to securities compliance and public company obligations • Respond to FINRA, broker, transfer agent, and other stockholder-related requests, as appropriate • Support equity, stockholder, and beneficial ownership-related processes, including internal tracking, recordkeeping, and coordination with relevant stakeholders • Draft, prepare, and coordinate correspondence, certifications, resolutions, consents, notices, and other legal and governance documents • Maintain organized legal files, records, workflows, templates, and process documentation • Identify opportunities to improve efficiency, quality, consistency, and scalability across securities, governance, compliance, and legal operations processes. • Support other Legal Department projects and responsibilities, as assigned

Role Description In this role, you will… - Analyze and process attorney invoices for payment. - Assess and respond to law firm appeals. - Check expense reserves to confirm adequacy for invoice payment, and notify claims consultant when reserves are low or need to be increased. - Facilitate law firm timekeeper approval. - Monitor age of invoices and alert the claims team when bills in queue exceed 30 days. - Assist with payment of bills below paralegal review threshold when needed. - Identify firms that may be appropriate for audit or billing training due to non-compliant billing practices and report to Litigation Management Team regarding same. - Coordinate audit calls or billing training on behalf of Litigation Management Counsel. - Assist in the creation of training modules. - Support functional area as needed and as requested by supervising manager. Qualifications - Proven experience as a paralegal or legal assistant in litigation defense firm or hospital legal/risk management department. - Familiarity with litigation terms and processes. - Excellent organizational and interpersonal skills. - Demonstrated analytical skills. - Strong verbal and written communication skills. - Demonstrated ability to work independently and as a team member. - Proven experience of efficiency in a remote environment is a plus. Benefits - Medical, vision, and dental insurance options. - Life and accident insurance. - 401(k). - Short-term and long-term disability insurance. Company Description MedPro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion – built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset – makes MedPro a preferred employer that many call their career home.