• Drive new logo acquisition by engaging partner ecosystems to source, influence, and accelerate opportunities. • Lead the full sales cycle from qualification through close, ensuring a seamless partner experience. • Become an expert in cloud channel programs, economic models, and partner incentives—translating them into competitive advantage. • Work with Alliances to strengthen partner engagement and build scalable, repeatable co-sell playbooks.

• Territory Ownership: Drive sales activities in Switzerland, fully focused on acquiring new business with no responsibility for existing customer management. • Pipeline Development & Sales Execution: Build and maintain a robust sales pipeline, taking ownership of the entire sales cycle from prospecting to closing. • Collaboration with Digital Sales & Partner Resellers: Work closely with the Digital Sales Team and Partner Resellers to drive joint sales motions, optimize engagement strategies, and ensure effective execution of go-to-market initiatives. • Strategic Prospecting & Lead Generation: Identify new opportunities, proactively engage with potential customers, and develop strategies to establish Coupa’s presence in the market. • High-Value Deal Closing: Engage with multiple stakeholders across departments and levels to navigate complex sales cycles and drive high-value engagements. • Market Expansion: Identify and execute strategies to expand Coupa’s footprint in Switzerland, leveraging both direct and partner-led sales approaches.

• Deliver on company’s KPIs for managed accounts which include annual retention objectives and growth objectives • Develop and nurture relationships with key client stakeholders including C-Suite and senior management while understanding client’s strategic initiatives and decision-making process. • Maintain and grow revenue through strategic business plan creation, consultative selling, and development of upsell and cross-sell opportunities • Negotiate contract extensions, pricing, and work collaboratively with internal stakeholders to execute on revenue goals and objectives • Interpret data (market data, competitive data, proprietary data, and client supplied data) to include in data-driven decision-making process and to create a clear view on status of client • Conduct business reviews with clients to track against both Payoneer and clients KPIs and prioritize plans to achieve objectives. • Identify potential new products/services and supply inputs to product and R&D teams to place on roadmap to serve clients with a long-term view • Support close collaboration between Enterprise Client Success, Sales, Legal, Finance, Marketing, Innovation and Product Managers to develop solutions and advice (e.g. legal/regulatory) • Be a steward to resolve operational issues that may be affecting the client by working with technical teams to drive resolution on behalf of client.

Role Description We are looking for a highly motivated and data driven Senior Account Manager to join our growing team. As a Senior Account Manager you’ll play a key role in maximizing our partners' performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: - 5+ years of experience in account management, retail operations; experience in e-commerce or marketplace is a plus; - Drive the commercial growth of existing restaurant partners by delivering strategic, data-driven insights and high-quality consultation; - Analyze partner performance to identify opportunities, generate actionable insights, and implement improvements; - Test scalable solutions for partner collaboration, evaluating outcomes, and implementing efficient workflows; - Re-negotiate commercial terms with key partners to strengthen collaboration and long-term value; - Share expertise, guide structured partner consultations, and champion operational excellence; - Ensure effective cross-functional communication to align goals and optimize partner performance; - Collaborate with Sales and Merchant Services teams to streamline operations and strengthen feedback loops; Qualifications - Proven track record in driving commercial growth and optimizing performance within retail or partner management environments; - Solid negotiation skills with experience re-negotiating commercial terms to build sustainable, mutually beneficial partnerships; - Experience collaborating cross-functionally with Sales, Operations, and Merchant Services teams to align objectives and streamline processes; - Results-oriented, proactive, and adaptable to a fast-paced, evolving business environment; - Passionate about using insights and data to deliver measurable business impact and long-term partner value; - Excellent communication skills, fluency in English; Benefits - A fast-growing tech company with lots of career opportunities, both locally and internationally; - Medical subscription – Regina Maria; - Meal tickets; - Monthly budget for sports activities; - Employee Assistance Programme - therapy and wellbeing; - Employee discount on all Wolt orders; Company Description At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.